AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

CallTower Tech Stack and Enterprise Applications

CallTower ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012, CallTower implemented Intuit QuickBooks Enterprise as its ERP Financial system. The deployment centralized core finance and accounts receivable capabilities for the professional services firm, consolidating the general ledger and customer account management into Intuit QuickBooks Enterprise. Configuration emphasized cash application and AR posting workflows consistent with ERP Financial functional practices. The implementation targeted the companys finance and billing teams in the United States for day-to-day financial operations. Intuit QuickBooks Enterprise was configured to apply customer payments to customer accounts in the Billing system and QuickBooks on a daily basis, establishing a scheduled synchronization that posts payments and maintains account alignment. The configuration included automated cash application routines, customer identifier mapping between the Billing system and Intuit QuickBooks Enterprise, and daily AR posting to the ledger. Operational governance defined daily batch processing windows and reconciliation checkpoints to ensure posting consistency across Billing and Intuit QuickBooks Enterprise. The narrative centers on payment application, accounts receivable workflows, and ledger consolidation within the ERP Financial context.
CallTower HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paylocity Legacy Paylocity ATS Recruiting, Applicant Tracking System HCM n/a 2016 2016
In 2016, CallTower implemented Paylocity ATS in the Recruiting,Applicant Tracking System category to run its career site and applicant intake. The deployment positions Paylocity ATS as the companys public-facing job portal, with job listings published through the Paylocity recruiting URL and surfaced on CallTowers website for external candidates. CallTower configured Paylocity ATS to support standard applicant tracking workflows, including job requisition publishing, candidate application intake, resume capture, and pipeline stage management. The Paylocity ATS implementation emphasizes career site integration and applicant lifecycle management, enabling recruiters and hiring managers to manage candidate queues and interview steps inside Paylocity ATS. Operational ownership sits with HR and talent acquisition functions, with administrative controls and posting governance applied to manage job approvals and role-based access. The implementation is focused on sourcing and tracking external applicants via the Paylocity ATS career site, and it centralizes job posting and candidate status workflows within the Paylocity ATS environment.
CallTower Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, CallTower deployed Cisco Webex Meetings as its primary conferencing platform. CallTower uses Cisco Webex Meetings on their website to present hosted meeting links and scheduling flows for client engagements and internal collaboration. Cisco Webex Meetings supports the Audio Video and Web Conferencing requirements of the professional services firm and is surfaced on both public-facing pages and internal portals. The deployment focuses on web-embedded meeting access, meeting hosting, screen sharing, cloud recording, and participant control capabilities inherent to Cisco Webex Meetings, with configuration aligned to standard conferencing workflows. User account provisioning and meeting policy configuration are managed through Cisco administrative controls, applied across client-facing teams and service delivery staff to standardize access and governance.
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2014 2014
Online Meeting Scheduling Collaboration 2019 2019
CallTower eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CallTower CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2020 2020
CRM CRM 2016 2016
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
CallTower ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
CallTower IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at CallTower

First Name Last Name Title Function Department Email Phone
President and CEO CXO Finance
Director of Operations Director Finance
Corporate Controller and Director of Finance Director Finance
SVP of Technology & CTO VP IT

Apps Being Evaluated by CallTower Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CallTower IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CallTower digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD CallTower Technographics
CallTower is a Professional Services organization based in United States, with around 230 employees and annual revenues of $25.0 million.
CallTower operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Paylocity ATS and Cisco Webex Meetings, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Audio Video and Web Conferencing.
CallTower has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Paylocity and Cisco Systems.
CallTower recently adopted applications including WooCommerce in 2021, Salesforce Sales Cloud in 2021 and Cisco Webex Meetings in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates CallTower’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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