South Jordan, 84095, UT,
United States
CallTower Technographics
CallTower Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CallTower and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 CallTower employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CallTower has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Paylocity ATS for Recruiting, Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CallTower is running and its propensity to invest more and deepen its relationship with Intuit , Paylocity , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CallTower revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CallTower intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CallTower Tech Stack and Enterprise Applications
CallTower ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, CallTower implemented Intuit QuickBooks Enterprise as its ERP Financial system. The deployment centralized core finance and accounts receivable capabilities for the professional services firm, consolidating the general ledger and customer account management into Intuit QuickBooks Enterprise. Configuration emphasized cash application and AR posting workflows consistent with ERP Financial functional practices. The implementation targeted the companys finance and billing teams in the United States for day-to-day financial operations.
Intuit QuickBooks Enterprise was configured to apply customer payments to customer accounts in the Billing system and QuickBooks on a daily basis, establishing a scheduled synchronization that posts payments and maintains account alignment. The configuration included automated cash application routines, customer identifier mapping between the Billing system and Intuit QuickBooks Enterprise, and daily AR posting to the ledger. Operational governance defined daily batch processing windows and reconciliation checkpoints to ensure posting consistency across Billing and Intuit QuickBooks Enterprise. The narrative centers on payment application, accounts receivable workflows, and ledger consolidation within the ERP Financial context.
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CallTower HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, CallTower implemented Paylocity ATS in the Recruiting,Applicant Tracking System category to run its career site and applicant intake. The deployment positions Paylocity ATS as the companys public-facing job portal, with job listings published through the Paylocity recruiting URL and surfaced on CallTowers website for external candidates.
CallTower configured Paylocity ATS to support standard applicant tracking workflows, including job requisition publishing, candidate application intake, resume capture, and pipeline stage management. The Paylocity ATS implementation emphasizes career site integration and applicant lifecycle management, enabling recruiters and hiring managers to manage candidate queues and interview steps inside Paylocity ATS.
Operational ownership sits with HR and talent acquisition functions, with administrative controls and posting governance applied to manage job approvals and role-based access. The implementation is focused on sourcing and tracking external applicants via the Paylocity ATS career site, and it centralizes job posting and candidate status workflows within the Paylocity ATS environment.
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CallTower Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, CallTower deployed Cisco Webex Meetings as its primary conferencing platform. CallTower uses Cisco Webex Meetings on their website to present hosted meeting links and scheduling flows for client engagements and internal collaboration. Cisco Webex Meetings supports the Audio Video and Web Conferencing requirements of the professional services firm and is surfaced on both public-facing pages and internal portals.
The deployment focuses on web-embedded meeting access, meeting hosting, screen sharing, cloud recording, and participant control capabilities inherent to Cisco Webex Meetings, with configuration aligned to standard conferencing workflows. User account provisioning and meeting policy configuration are managed through Cisco administrative controls, applied across client-facing teams and service delivery staff to standardize access and governance.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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CallTower eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CallTower CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CallTower ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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CallTower IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CallTower
Apps Being Evaluated by CallTower Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||