AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Calltracking Tech Stack and Enterprise Applications

Calltracking AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Calltracking CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallTracking.ru Legacy CallTracking Call Tracking and Recording CRM n/a 2016 2016
In 2016, Calltracking implemented CallTracking from vendor CallTracking.ru, deploying the CallTracking application on its public website as a Call Tracking and Recording solution. The implementation used a client side tracking script embedded across site pages to provision dynamic number insertion, attribute inbound calls to source channels, capture call level metadata and store call recordings, with the vendor hosting recording and session management services in the cloud. The architecture was web centric and sized for a 10 employee professional services firm operating in Russia, keeping telemetry and call session handling outside the customer perimeter. Functionally the deployment included call recording, caller identification, session attribution, configurable call routing and web to call session linking, with reporting dashboards exposed to marketing and sales users. Operational coverage centered on marketing and sales workflows within the firm, and configuration governance was administered internally by the marketing lead who manages number pools, tracking rules and access to recorded sessions. The configuration follows common Call Tracking and Recording operational patterns for attribution, lead qualification and post call analysis.
Marketing Automation CRM 2017 2017
Tag Management CRM 2016 2016

IT Decision Makers and Key Stakeholders at Calltracking

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Calltracking Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Calltracking IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Calltracking digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Calltracking Technographics
Calltracking is a Professional Services organization based in Russia, with around 10 employees and annual revenues of $1.0 million.
Calltracking operates a diverse technology stack with applications such as JivoChat and CallTracking, covering areas like Chatbots and Conversational AI and Call Tracking and Recording.
Calltracking has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JivoChat and CallTracking.ru.
Calltracking recently adopted applications including JivoChat in 2017, Unisender Email Marketing in 2017 and CallTracking in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calltracking’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Calltracking’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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