Moskva, 107023,
Russia
Calltracking Technographics
Calltracking Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Calltracking and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Calltracking employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Calltracking has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2017, CallTracking for Call Tracking and Recording in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Calltracking is running and its propensity to invest more and deepen its relationship with JivoChat , CallTracking.ru , Unisender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Calltracking revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Calltracking intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Calltracking Tech Stack and Enterprise Applications
Calltracking AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
Calltracking CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallTracking.ru | Legacy | CallTracking | Call Tracking and Recording | CRM | n/a | 2016 | 2016 |
In 2016, Calltracking implemented CallTracking from vendor CallTracking.ru, deploying the CallTracking application on its public website as a Call Tracking and Recording solution. The implementation used a client side tracking script embedded across site pages to provision dynamic number insertion, attribute inbound calls to source channels, capture call level metadata and store call recordings, with the vendor hosting recording and session management services in the cloud. The architecture was web centric and sized for a 10 employee professional services firm operating in Russia, keeping telemetry and call session handling outside the customer perimeter.
Functionally the deployment included call recording, caller identification, session attribution, configurable call routing and web to call session linking, with reporting dashboards exposed to marketing and sales users. Operational coverage centered on marketing and sales workflows within the firm, and configuration governance was administered internally by the marketing lead who manages number pools, tracking rules and access to recorded sessions. The configuration follows common Call Tracking and Recording operational patterns for attribution, lead qualification and post call analysis.
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Calltracking
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Calltracking Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||