Calsoft Labs
2903 Bunker Hill Lane, Suite 107,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 408-755-3000
Communications
Calsoft Labs Technographics
Calsoft Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Calsoft Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Calsoft Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Calsoft Labs has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, JobDiva ATS for Applicant Tracking System in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Calsoft Labs is running and its propensity to invest more and deepen its relationship with Oracle , JobDiva , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Calsoft Labs revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Calsoft Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Calsoft Labs Tech Stack and Enterprise Applications
Calsoft Labs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Calsoft Labs implemented Oracle NetSuite ERP. The deployment targeted core financial operations, using Oracle NetSuite ERP to consolidate ERP Financial functions and centralize finance and accounting workflows across the organization.
The implementation covered standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, cash management, billing and financial reporting. Configuration work emphasized role based access, automated approval workflows, recurring transaction automation and standardized chart of accounts to support consistent ledger and subledger processing.
The solution was provisioned as a cloud based Oracle NetSuite ERP instance with a single operational tenancy for the company, supporting finance, accounting and procurement teams. Governance changes included tightened segregation of duties controls, formalized month end close workflows and centralized financial reporting procedures to establish consistent operational and audit controls.
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Calsoft Labs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobDiva | Legacy | JobDiva ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Calsoft Labs implemented JobDiva ATS as its Applicant Tracking System and embedded JobDiva ATS into the corporate careers site to centralize hiring flows. The implementation supports recruiting across the 600-employee Communications organization, consolidating external applicant intake and internal requisition management through the website integration.
The JobDiva ATS deployment leverages core Applicant Tracking System capabilities including job requisition management, candidate sourcing and resume parsing, applicant tracking workflows, interview scheduling, and offer management. Configuration emphasizes configurable approval routing and role based access controls to separate recruiter, hiring manager, and talent acquisition administrator responsibilities.
Operationally the system is web hosted and integrated into Calsoft Labs' careers page, providing a single source of applicant data for corporate recruiting. Governance was structured around standardized hiring workflows and approval gates managed by talent acquisition, capturing consistent candidate data and activity for downstream HR processes and compliance.
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Calsoft Labs AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Calsoft Labs implemented Drift AI Chatbot on its public website to provide an always-on conversational layer for customer interactions. The deployment is an instance of Chatbots and Conversational AI and is positioned to handle web visitor engagement, basic inquiries, and initial lead qualification for the Communications business function.
The Drift AI Chatbot implementation centers on a web-embedded conversational interface, leveraging AI-driven response generation and guided qualification flows consistent with Chatbots and Conversational AI capabilities. Configuration work included conversational playbooks, scripted prompts, and scope for contextual handoff to human agents when escalation is required.
Operationally the solution is embedded into Calsoft Labs web properties and operates across digital touchpoints to support marketing, sales, and customer success interactions. Management of the chat interface and content is aligned with standard conversational governance practices, including ongoing tuning of responses and playbook updates to reflect product and service messaging.
Governance and workflow adjustments focused on authoring conversational scripts and routing criteria, with stakeholders in marketing and customer engagement responsible for iterative updates. The narrative reflects a focused web-based Chatbots and Conversational AI rollout using Drift AI Chatbot to formalize online engagement and lead capture processes.
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Calsoft Labs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Calsoft Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Calsoft Labs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Calsoft Labs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Calsoft Labs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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CTO & Senior Vice President, Networking & Infrastructure Solutions | VP | IT | |
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Apps Being Evaluated by Calsoft Labs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Calsoft Labs IT executives and key decision makers. This section highlights Calsoft Labs's latest recorded technology evaluations, including Oracle NetSuite ERP for ERP Financial on 2025-03-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Calsoft Labs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-10 | Calsoft Labs | Evaluated | Oracle | Oracle NetSuite ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Calsoft Labs Technographics
Calsoft Labs is a Communications organization based in United States,
with around 600 employees and annual revenues of $120.0 million.
Calsoft Labs operates a diverse technology stack with applications such as
Oracle NetSuite ERP, JobDiva ATS and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Calsoft Labs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, JobDiva and Drift.
Calsoft Labs recently adopted applications including
Intuit Mailchimp in 2020, Amazon CloudFront in 2020 and Amazon EC2 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calsoft Labs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Calsoft Labs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Calsoft Labs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.