Canada Post
2701 RIVERSIDE DR SUITE N1200,
OTTAWA, K1A 0B1, ON,
Canada
OTTAWA, K1A 0B1, ON,
Canada
1 866 607 6301
Transportation
Canada Post Technographics
Canada Post Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canada Post and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84500 Canada Post employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canada Post has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2017, IBM Maximo for Enterprise Asset Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canada Post is running and its propensity to invest more and deepen its relationship with Oracle , SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canada Post revenues, which have grown to $10.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canada Post intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canada Post Tech Stack and Enterprise Applications
Canada Post ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Canada Post implemented Oracle NetSuite ERP to consolidate core accounting and financial management processes. The Oracle NetSuite ERP deployment targeted ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting and consolidation to support centralized financial operations.
Configuration work emphasized a standardized chart of accounts, role-based financial controls, and automation of monthly close workflows to support corporate finance and accounting functions. Governance centered on finance-led process ownership and centralized configuration management during rollout, with the Oracle NetSuite ERP instance instrumented to drive consistent ledger reconciliation workflows and structured financial reporting across business units.
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ERP Financial | ERP |
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2019 | 2019 |
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ERP Financial | ERP |
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2013 | 2013 |
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Canada Post HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Canada Post implemented SAP SuccessFactors Recruiting Marketing as its Candidate Relationship Management solution. The deployment launched SuccessFactors modules for Recruiting, Recruiting Marketing and Onboarding to centralize applicant tracking and candidate engagement for corporate hiring activities.
A senior system administrator led configuration and operational support for the SAP SuccessFactors Recruiting Marketing implementation, ensuring the applicant tracking system remained operational and addressing escalated technical and non-technical issues. Configuration work included module setup for requisition workflows, candidate attraction and onboarding orchestration, plus dashboard and report development to surface hiring activity.
Operational coverage extended to Corporate Talent Acquisition and over 100 recruiters and analysts across Canada, providing technical support to both internal and external candidates. The rollout included development of training documentation and live webinar sessions to train recruiters on new workflows and system features.
Governance included quarterly system upgrades with coordinated stakeholder communications and a cadence of recurring reports delivered weekly, monthly and quarterly. Those dashboard reports gave senior executives visibility into all hiring activities, outlining key findings and providing insight and recommendations derived from the SAP SuccessFactors Recruiting Marketing data.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2013 | 2013 |
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Employee Self Service | HCM |
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2013 | 2013 |
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Environment, Health and Safety (EHS) | HCM |
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2019 | 2019 |
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Environment, Health and Safety (EHS) | HCM |
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2013 | 2013 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2013 | 2013 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Canada Post ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Canada Post implemented IBM Maximo as its Enterprise Asset Management solution. The deployment was led by the Mail Processing Engineering Team and focused on asset and material management across mail processing depots and retail outlets in Eastern Ontario.
IBM Maximo was configured to support core asset management workflows, automation of service request handling, incident management and change management processes as documented by project requirements. Implementation activities included defining business and functional requirements, collaborating on application design, user software testing and creation of test scripts.
Operational rollout encompassed hardware and device deployment, including installation and troubleshooting of network hardware, access points, PCs and PDT devices, and a regional rollout of DIA PDT scanners for depots and retail outlets. Support coverage extended to depot technical infrastructure, cabling and system activities, and coordination with depot managers, superintendents and supervisors to handle incidents involving depot applications AIM, DIA and SCALA.
Governance was formalized through creation and management of change management processes for technical changes within depots, project planning and a project lead accountable for system change control and deployment orchestration. The program required operational coordination with Innovapost, Bell and Telus on depot related incidents and outages, and structured handoffs to support teams for ongoing incident resolution.
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Canada Post Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Canada Post Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Canada Post Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Canada Post eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2017 | 2017 |
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Canada Post SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2015 | 2015 |
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Canada Post CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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Canada Post ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Canada Post Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Canada Post PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Canada Post IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Canada Post CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Canada Post Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Canada Post
| First Name | Last Name | Title | Function | Department | Phone | |
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President and CEO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Chief Information Technology Officer | CXO | IT | |
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Chief People and Safety Officer | CXO | HR | |
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Senior Vice President, Corporate & Employee Communications | VP | HR | |
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Director, Human Resources | Director | HR | |
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General Manager, Talent & Organizational Development | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Production Manager | Manager | Finance | |
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Director, Fleet Management | Director | Supply Chain | |
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Central Fleet Operations Manager | Manager | Supply Chain | |
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Analyst - Process Engineering | Non Manager | R&D | |
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Chief Operating Officer | CXO | Finance | |
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General Manager, Corporate Sustainability & ESG | Manager | Finance | |
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Director Maintenance Performance | Director | Finance | |
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Vice-President Health and Safety | VP | HR | |
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Vice-President of Applications and IT Delivery | VP | IT | |
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Manager, National Talent Acquisition Strategy and Programs | Manager | HR | |
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Director, Human Resources | Director | HR | |
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Director, Total Compensation, Pay Equity | Director | HR | |
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Director, HR ERP Projects | Director | IT | |
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Director Talent Development | Director | HR | |
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Director, HR SaaS | Director | IT | |
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Advisor, HR IT Strategy & Integration | Non Manager | IT | |
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Manager, Executive Payroll | Manager | HR | |
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Apps Being Evaluated by Canada Post Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Canada Post IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Canada Post digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Canada Post Technographics
Canada Post is a Transportation organization based in Canada,
with around 84500 employees and annual revenues of $10.11 billion.
Canada Post operates a diverse technology stack with applications such as
Oracle NetSuite ERP, SAP SuccessFactors Recruiting Marketing and IBM Maximo,
covering areas like ERP Financial, Candidate Relationship Management and Enterprise Asset Management.
Canada Post has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and IBM.
Canada Post recently adopted applications including
Postmark in 2024, Adobe Audience Manager in 2023 and comScore Activation in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Canada Post’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Canada Post’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Canada Post technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.