The Canadian Red Cross Society
400 Cooper Street, Suite 8000,
Ottawa, K2P 2H8, ON,
Canada
Ottawa, K2P 2H8, ON,
Canada
1 613-740-1900
Non Profit
The Canadian Red Cross Society Technographics
The Canadian Red Cross Society Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Canadian Red Cross Society and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 The Canadian Red Cross Society employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Canadian Red Cross Society has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2016, Moodle LMS for Learning and Development in 2014, Microsoft Power BI for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Canadian Red Cross Society is running and its propensity to invest more and deepen its relationship with Microsoft , Moodle , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Canadian Red Cross Society revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Canadian Red Cross Society intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Canadian Red Cross Society Tech Stack and Enterprise Applications
The Canadian Red Cross Society ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | Avanade | 2016 | 2020 |
In 2016 Canadian Red Cross implemented Microsoft Dynamics AX as an ERP Financial system under its One Red Cross Architecture initiative, aiming to improve service delivery through a 360 view of constituents, digital workflows and mobile readiness. The deployment placed Microsoft Dynamics AX at the center of a Microsoft technology stack to consolidate financial and constituent transactional data and provide a unified financial backbone across the organization.
The implementation concentrated on core ERP Financial capabilities, including general ledger, fund accounting and budgeting, accounts payable and receivable, and grant and donor financial tracking, with workflow automation layered to support transactional approvals. Microsoft Dynamics AX was configured to reflect nonprofit accounting patterns and to embed digital workflow orchestration, enabling mobile-enabled approvals and field data capture aligned to service operations.
Avanade served as the system integrator, partnering with the Canadian Red Cross CIO organization to implement Microsoft Dynamics AX within the One Red Cross Architecture. Integration work targeted constituent and donor repositories, digital channels and mobile front-ends to create the intended 360 constituent view, and linked operational systems to the financial ledger to align service delivery with financial records.
Governance was organized around the One Red Cross Architecture with cross-functional process owners and a centralized data model, and Avanade was positioned as the implementation partner committed to project success. The approach emphasized staged rollouts of financial modules, workflow governance for approvals and service processes, and mobile readiness to support field teams and constituent-facing activities.
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ERP Financial | ERP |
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2025 | 2025 |
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The Canadian Red Cross Society HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2014 | 2014 |
In 2014, Canadian Red Cross implemented Moodle LMS in its Learning and Development environment. The deployment addressed centralized e-learning delivery for the organization, aligning the Moodle LMS with HR and operational training needs across the nonprofit.
Configuration centered on core Learning and Development capabilities typical of an LMS, including course management, learner enrollment and provisioning, SCORM and content packaging support, role based learning paths, and compliance reporting and analytics. The implementation emphasized configurable course catalog structures, instructor and learner workflows, and reporting dashboards to support training administrators and HR learning specialists.
Moodle LMS was implemented as part of a broader technology stack that included Microsoft Dynamics AX, Microsoft Azure, CIMS Health Care, Great Plains, ADP Payroll, Kronos Time & Attendance, Oracle-Taleo Recruitment and Onboarding System, and Trapeze-Novus Transportation and Logistics system. The LMS was integrated into existing HR and operational application workflows to support learning records, user administration, and alignment with talent and workforce systems.
Governance and rollout oversight were managed through a PMO lite established by the IT Project Manager, which trained staff and coordinated cross program activities with ERP and HR projects. Project governance focused on staged rollouts, administrator training, and aligning learning processes with HR operations and compliance workflows.
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Talent Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2014 | 2014 |
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The Canadian Red Cross Society Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017 Canadian Red Cross implemented Microsoft Power BI as part of its Analytics and BI tooling to centralize financial reporting and FP&A analysis. The initiative was explicitly aligned to Support Services departments and Financial Shared Services groups, with primary authoring and governance residing in the senior financial analyst function based in Ottawa, Canada.
Microsoft Power BI was configured to deliver standard and self-service capabilities for month-end reporting, consolidated accounting data views, interactive dashboards for budget versus actual analysis, and ad hoc line item exploration for three year budgeting cycles. The implementation supported automated distribution of financial reports, templates for year-end working papers, and role-based report access for senior management and support services leaders.
Integrations included direct reporting workflows with Dynamics AX for transactional ledger and subledger extract, Excel workbooks used for line item analysis and data staging, and BI360 as an ancillary planning and reporting tool used by the finance team. Power BI consumption was embedded into existing month-end journal entry and accounting consolidation processes, enabling single-pane access to consolidated datasets used during internal and external audits.
Governance centered on knowledge sharing and training, the senior financial analyst led training sessions on Dynamics AX, Excel, BI360, and Microsoft Power BI to raise capability across Financial Shared Services. Operational practices were updated to include Power BI report validation during month-end close and inclusion of Power BI artifacts in audit support, and the program explicitly increased co-worker knowledge and skills through targeted training.
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The Canadian Red Cross Society Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2013 | 2013 |
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The Canadian Red Cross Society SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2014 | 2014 |
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Transportation Management | SCM |
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2014 | 2014 |
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The Canadian Red Cross Society CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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The Canadian Red Cross Society ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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The Canadian Red Cross Society IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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The Canadian Red Cross Society CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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The Canadian Red Cross Society Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP | Managed Services Provider (MSP) |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Canadian Red Cross Society
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Human Resources/Volunteer Resources development | Director | HR | |
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Director, Human Resources - International Operations | Director | HR | |
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Senior Manager, Learning and Development | Manager | HR | |
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Chief of Staff | CXO | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Chief Corporate Services and Chief Financial Officer | CXO | Finance | |
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Vice President, Information Services | VP | IT | |
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Senior HR Business Partner | Manager | HR | |
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Senior Director, People Services Operations | Director | HR | |
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Director, People Services, International Operations | Director | HR | |
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Associate Director, Retention & Customer Experience | Director | Customer Service | |
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Senior Manager, Customer Experience Operations | Manager | Customer Service | |
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Senior Manager, Customer Journey Implementation and Strategy | Manager | Customer Service | |
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Senior Director | Corporate, Community Engagement, and Foundations and Grants | Director | Operations | |
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Associate Director, Direct Marketing | Director | Marketing | |
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Apps Being Evaluated by The Canadian Red Cross Society Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Canadian Red Cross Society IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Canadian Red Cross Society digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Canadian Red Cross Society Technographics
The Canadian Red Cross Society is a Non Profit organization based in Canada,
with around 5000 employees and annual revenues of $2.60 billion.
The Canadian Red Cross Society operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Moodle LMS and Microsoft Power BI,
covering areas like ERP Financial, Learning and Development and Analytics and BI.
The Canadian Red Cross Society has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Moodle.
The Canadian Red Cross Society recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2025, Genesys Pointillist in 2023 and Microsoft Clarity in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Canadian Red Cross Society’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Canadian Red Cross Society’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Canadian Red Cross Society technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.