AI Buyer Insights:

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

Canadian Red Cross
Location
400 Cooper Street, Suite 8000,
Ottawa, K2P 2H8, ON,
Canada
Website
https://www.redcross.ca/
Phone
1 613-740-1900
Artw industry
Non Profit
Employee
Revenue

Canadian Red Cross Technographics

Canadian Red Cross Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Canadian Red Cross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Canadian Red Cross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Canadian Red Cross has purchased the following applications: Microsoft Power BI for Analytics and BI in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Genesys Pointillist for Customer Analytics in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Canadian Red Cross is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Canadian Red Cross revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canadian Red Cross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Canadian Red Cross Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Digital Workspace IaaS 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Genesys Legacy Genesys Pointillist Customer Analytics CRM n/a 2023 2023 In 2023, Canadian Red Cross implemented Genesys Pointillist to centralize donor analytics and visualize supporter journeys. The deployment uses the Genesys Customer Journey Management platform and is categorized as Customer Analytics, focused on fundraising and donor management functions. The implementation emphasizes journey orchestration and granular behavioral analytics, using Genesys AI to surface specific touch points that drive recurring gift sign-ups and points where donors abandon or cancel donations. Genesys Pointillist was configured to link donor behavior to operational and experience metrics, enabling analysis at a campaign and donor-segment level and supporting personalization rules for different donor cohorts. Operational coverage included direct and integrated marketing workflows and campaign monitoring, with the platform used to map multi-channel donor paths and identify failed donation attempts for re-engagement. The CRC used journey analytics to uncover gaps in external vendor follow-up processes, informing adjustments to outreach and reactivation workflows without specifying additional system integrations. Governance evolved to a strategic journey management approach, with new measurement and monitoring processes to make journey insights repeatable across campaigns. Analysis using the Genesys Customer Journey Management platform identified explicit revenue signals, including 1.4 million dollars of potential donation revenue from a single campaign where prospects abandoned their carts, more than 6,800 potential philanthropists for re-engagement after failed donation attempts, and over 300,000 dollars in lost revenue identified in one year from donor lapses tied to inefficient follow-up campaigns.
Customer Experience CRM 2016 2016
Customer Support CRM 2020 2020
Customer Support CRM 2020 2020
Donor and Fundraising Management CRM 2020 2020
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2017 2017
Tag Management CRM 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Signing Content Management 2020 2020
Enterprise Content Management Content Management 2020 2020
Web Content Management Content Management 2013 2013
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2016 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Inventory Management SCM 2014 2014
Transportation Management SCM 2014 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Learning and Development HCM 2014 2014
Onboarding HCM 2014 2014
Payroll HCM 2014 2014
Recruiting, Applicant Tracking System HCM 2014 2014
Talent Management HCM 2015 2015
Workforce Management HCM 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Canadian Red Cross
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Canadian Red Cross Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Canadian Red Cross Technographics

Canadian Red Cross is a Non Profit organization based in Canada, with around 5000 employees and annual revenues of $2.60 billion.

Canadian Red Cross operates a diverse technology stack with applications such as Microsoft Power BI, Microsoft Azure Cloud Services and Genesys Pointillist, covering areas like Analytics and BI, Application Hosting and Computing Services and Customer Analytics.

Canadian Red Cross has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Genesys.

Canadian Red Cross recently adopted applications including Genesys Pointillist in 2023, Microsoft Clarity in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Canadian Red Cross’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Canadian Red Cross’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Canadian Red Cross technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.