Edmonton, T5J 3X6, AB,
Canada
Canadian Western Bank Technographics
Canadian Western Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canadian Western Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2532 Canadian Western Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canadian Western Bank has purchased the following applications: Temenos T24 for Core Banking in 2021, Microsoft Power BI for Analytics and BI in 2015, Sitecore CMS for Web Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canadian Western Bank is running and its propensity to invest more and deepen its relationship with Temenos , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canadian Western Bank revenues, which have grown to $832.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canadian Western Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canadian Western Bank Tech Stack and Enterprise Applications
Canadian Western Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, Canadian Western Bank implemented Temenos T24 as its Core Banking platform to modernize its banking infrastructure and accelerate time to market for new products. The deployment supported CWB’s personal and SME business banking operations across Canada and was positioned to improve agility ahead of anticipated open banking changes.
CWB configured Temenos T24 alongside Temenos Core Banking modules for transaction processing, product configuration tooling, and payments capabilities, and extended the environment with Temenos Data Lake and Explainable AI to centralize data and analytics. The bank also provisioned the Temenos Digital Banking Platform to design and optimize omnichannel customer journeys for personal and small business clients.
The solution was deployed on the Temenos Banking Cloud, which reduced on premise data center footprint and simplified infrastructure management. Data Lake integration consolidates information from Temenos Core Banking and CWB’s other systems into a single data warehouse, enabling XAI driven analytics to support faster, data informed decision workflows.
Governance emphasized continuous enhancements from Temenos and close collaboration with Temenos product teams to align roadmaps and rollout planning. IT operations restructured around cloud hosted management and pre built Temenos capabilities to reduce upgrade and administration overhead while retaining internal control over product configuration and service delivery processes.
Explicit outcomes reported by the bank include reduced product development cycles from weeks to days, lower costs to service client transactions, and cloud adoption driven reductions in data center footprint and costs. CWB also reported high stability from Temenos Core Banking and expects the combined Temenos T24 and Digital Banking Platform capabilities to further improve client satisfaction and Net Promoter Score.
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Digital Banking | ERP Services and Operations |
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2021 | 2022 |
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Canadian Western Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Canadian Western Bank implemented Microsoft Power BI as part of its Analytics and BI tooling to generate financial model reports and dynamic visualizations that support Business and Personal Banking business strategies. The initial deployment targeted operational reporting and interactive dashboards consumed by Business Banking and Personal Banking teams.
Microsoft Power BI was configured to deliver financial reporting, interactive dashboards, and data modeling capabilities common to Analytics and BI implementations. Work focused on building dynamic graphs, parameterized financial models, and reusable report templates that combine tabular datasets and visual analytics for strategic planning.
The environment integrated with SQL Server, Portfolio Intelligence, and Excel for data ingestion, model building, and reporting workflows. Data flows used SQL Server as a primary data source, Portfolio Intelligence for portfolio level information, and Excel as an analyst authoring and staging layer before publication into Microsoft Power BI.
Operational coverage centered on Business and Personal Banking functions within Canadian Western Bank, with governance organized around standardized report templates, controlled dataset refresh schedules, and role based access to published reports. Change control and report standardization were emphasized to align analytics outputs with business strategy and financial modeling practices.
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Canadian Western Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014 Canadian Western Bank implemented Sitecore CMS to manage its public website, adopting the application as a Web Content Management platform to support corporate communications, marketing, and customer-facing content. The Sitecore CMS deployment centralized content authoring, templating, and staged publishing for cwbank.com, introducing editorial workflows, a media library, and role-based authoring to standardize page production across the site. The implementation leveraged Sitecore CMS experience management capabilities common to Web Content Management systems, enabling content reuse, modular templates, and personalization features aligned with digital marketing practices.
Configuration emphasis was placed on modular page templates, media asset management, and workflow automation to enforce review and approval controls for regulated financial communications. Operational scope centered on the corporate web channel and marketing teams, with governance organized around centralized web operations and designated content owners to manage publication cadence and compliance review. Canadian Western Bank Sitecore CMS Web Content Management Business Function is reflected in the deployment through enforced content governance, editorial workflows, and template-driven page delivery for the institution's external digital presence.
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Canadian Western Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Canadian Western Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Canadian Western Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transfer Agency | Investment Management |
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2024 | 2024 |
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Canadian Western Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Canadian Western Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Canadian Western Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Canadian Western Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Canadian Western Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-07 | Canadian Western Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |