Capita

2 Kingdom Street First Floor Paddington,
London, W2 6BD,
United Kingdom

https://www.capita.com/

44 20 7654-2399

Professional Services

Capita Technographics

Capita Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Capita and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34500 Capita employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Capita has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2018, Avaya Aura Application Enablement Services for API Management in 2014, Amazon EC2 for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Capita is running and its propensity to invest more and deepen its relationship with Workday , Avaya , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Capita revenues, which have grown to $3.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capita intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Capita Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Workday	Legacy	Workday Absence Management	Absence and Leave Management	HCM	PricewaterhouseCoopers	2018	2021
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2018	2021
Subscribe	Subscribe	Subscribe	HR Service Delivery	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2018	2021
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2022	2023
Subscribe	Subscribe	Subscribe	Recruiting	HCM	Subscribe	2025	2025
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2018	2021
Subscribe	Subscribe	Subscribe	Talent Assessment	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Talent Assessment	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2018	2021
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2017	2017

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Avaya	Legacy	Avaya Aura Application Enablement Services	API Management	PaaS	n/a	2014	2015
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2020	2020

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Amazon Web Services (AWS)	Legacy	Amazon EC2	Application Hosting and Computing Services	IaaS	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	PBX, VoiP and Phone Systems	Collaboration	Subscribe	2017	2017

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Call Tracking and Recording	CRM	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2006	2006
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Document Management	Content Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Enterprise Content Management	Content Management	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Intelligent Document Processing	Content Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2020	2020

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2015	2015

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2007	2007
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2018	2020
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2018	2018

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2020	2020

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Web Application Firewalls (WAF)	CyberSecurity	Subscribe	2021	2021

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2017	2018

IT Decision Makers and Key Stakeholders at Capita

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Training & Business Development Director	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Training Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of People Management & Development	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Procurement Manager	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Finance Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Group Director - Strategic Business Development	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Divisional Finance Director - Local Government, Health and Property	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director, Group IT	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Interim Group Travel Procurement Manager	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Senior Divisional Finance Director; Capita	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	IT Director	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Joint Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	IT Services Director	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Insights and Analytics	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Transformation Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director - Telecommunications, Media and Technology CX	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Multi Channel Customer Journey Optimisation Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Experience and Solution Design	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Call Center Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Services	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of HR	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Recruiting Operations Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Resourcing	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Senior Talent Acquisition Partner - Capita Senior Talent AcquisitionTeam	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Global Director of Talent Acquisition	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Regional Recruiting Operations	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Recruitment Business Partner	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Product	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Development - Capita One	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head Of Engineering	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Junior Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe

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Apps Being Evaluated by Capita Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Capita Technographics

HCM

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PaaS

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IaaS

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ITSM

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Collaboration

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CRM

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Content Management

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EPM

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ERP Financial Management

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