Capita
2 Kingdom Street First Floor Paddington,
London, W2 6BD,
United Kingdom
London, W2 6BD,
United Kingdom
44 20 7654-2399
Professional Services
Capita Technographics
Capita Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capita and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34500 Capita employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Capita has purchased the following applications: Tungsten InvoiceAgility for AP Automation in 2017, Workday Absence Management for Absence and Leave Management in 2018, Sopra Evolan for Core Banking in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capita is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capita revenues, which have grown to $3.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capita intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capita Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten InvoiceAgility | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Capita deployed Tungsten AP automation across its United Kingdom operations to automate Finance and purchase to pay processes, the public case references Tungsten Process Director and ReadSoft as core components of the deployment. Tungsten InvoiceAgility is inferred from the case material as the consolidated AP Automation layer responsible for capture and e invoice network capabilities that align with the referenced components.
The implementation concentrated on automated invoice capture, optical character recognition and validation, and workflow orchestration for purchase to pay processing, aligning with AP Automation functional workflows for supplier invoice intake, three way matching and approval routing. Deployment scope covered Finance and P2P operations across UK business units, with the solution architecture centered on Tungsten Process Director and ReadSoft capture modules feeding centralized AP processing. The publicly stated outcome included a reduction in cost per invoice of approximately 70 percent and substantial annual savings as reported in the case study.
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ERP Financial | ERP Financial Management |
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2007 | 2007 |
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ERP Financial | ERP Financial Management |
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2018 | 2020 |
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | PwC | 2018 | 2021 |
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Core HR | HCM |
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2018 | 2021 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Employee Engagement | HCM |
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2017 | 2018 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2021 |
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Payroll | HCM |
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2012 | 2013 |
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Payroll | HCM |
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2022 | 2023 |
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Recruiting | HCM |
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2025 | 2025 |
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Recruiting | HCM |
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2008 | 2008 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2021 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Talent Assessment | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2021 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SBS (ex-Sopra Banking Software) | Legacy | Sopra Evolan | Core Banking | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Capita implemented Sopra Evolan as a loan servicing platform for Capita Asset Services. Sopra Evolan is a Core Banking application deployed to support commercial mortgage servicing across the United Kingdom and Ireland.
The deployment centered on lending and servicing functionality, with the project using Evolan Loans lending and loan servicing capabilities to manage commercial mortgage accounts. Configuration work emphasized loan lifecycle management, contract terms, payment schedules and servicing event processing consistent with a Core Banking lending stack.
Architecturally the implementation established a centralized loan servicing platform to support regional servicing operations in the UK and Ireland, providing a single system of record for commercial mortgage portfolios. The platform supported operational workflows for loan administration, servicing exceptions and account accounting, aligning servicing processes with the applications transaction processing and servicing modules.
Operational rollout migrated approximately 800 complex commercial loans and the system went live on 21 March 2011, delivering faster time to value according to project communications. The program consolidated servicing activities under the Sopra Evolan platform and required coordinated cutover and operational runbook updates for lending operations and servicing teams.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Process Automation | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2016 | 2016 |
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2018 |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2016 | 2016 |
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Call Center | CRM |
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2020 | 2021 |
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Call Center | CRM |
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2025 | 2025 |
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Call Tracking and Recording | CRM |
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2014 | 2015 |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2006 | 2006 |
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CRM | CRM |
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2018 | 2019 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2014 | 2015 |
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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1994 | 1994 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Capita
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Capita Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Capita Technographics
Capita is a Professional Services organization based in United Kingdom,
with around 34500 employees and annual revenues of $3.13 billion.
Capita operates a diverse technology stack with applications such as
Tungsten InvoiceAgility, Workday Absence Management and Sopra Evolan,
covering areas like AP Automation, Absence and Leave Management and Core Banking.
Capita has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Workday and SBS (ex-Sopra Banking Software).
Capita recently adopted applications including
HiredScore Recruiter AI in 2025, Genius Dialer in 2025 and Benefex Wrkit in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capita’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capita’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capita technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.