CDPHP Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CDPHP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 CDPHP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CDPHP has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2015, ADP Workforce Now for Core HR in 2020, Cognizant TriZetto Clinical CareAdvance for Medical Care Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CDPHP is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Cognizant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CDPHP revenues, which have grown to $588.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CDPHP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, CDPHP implemented Oracle Cloud ERP to establish a modern finance and procurement backbone. The deployment targeted Oracle Cloud Financials and Oracle Cloud Procurement modules, aligned with the ERP Financial category, to centralize the organization’s finance and sourcing operations at CDPHP in Albany, NY.
KBACE Technologies, Nashua, NH served as project manager and led a team of functional and technical consultants through Planning and Design phases and all testing cycles for Oracle Cloud Financials and Procurement. The program emphasized configuration of financial ledgers, accounts payable and receivable workflows, procurement requisition to purchase order flows, and integration points with Oracle Cloud support for operational sustainment.
Project execution covered detailed task scheduling, budget management, daily stand-up reporting, weekly team status updates, and Steering Committee governance, creating a structured rollout cadence across finance and procurement functions. Testing cycles and project reporting were run end to end, with the project manager responsible for plan delivery and coordination between functional consultants and Oracle Cloud support.
Operational focus remained on finance and sourcing business functions, standardization of core financial workflows, and establishing governance for ongoing application support. The implementation narrative centers on Oracle Cloud ERP as the principal system for enterprise financial management within the ERP Financial category, implemented and governed through formal project management and committee oversight.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, CDPHP implemented ADP Workforce Now as its Core HR platform. The deployment uses ADP Workforce Now as a cloud hosted HR information system accessible via the corporate employee portal on cdphp.com, covering HR operations for approximately 1,300 employees in the United States.
ADP Workforce Now was configured to deliver core HRIS capabilities, including employee record management, payroll processing, benefits administration, time and attendance capture, and employee self service. The full application name ADP Workforce Now appears in access and authentication workflows and in the configuration of HR, payroll, and compliance reporting modules.
Operational governance centralized ownership within HR and payroll teams, with role based access controls and administrative workflows managed in ADP Workforce Now. Integration touchpoints were established for benefits carriers and time collection systems to support operational data flows, and provisioning was routed through the corporate website access layer, positioning CDPHP ADP Workforce Now Core HR to support HR, payroll, and benefits administration business functions across the organization.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Clinical CareAdvance | Medical Care Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, CDPHP implemented Cognizant TriZetto Clinical CareAdvance to centralize Medical Care Management workflows within its utilization management department. The deployment was scoped to support utilization management functions across the plan, including prior authorization, concurrent review, inpatient care coordination and member appeal processing, aligning system configuration with departmental responsibilities for appropriate, cost effective care.
Cognizant TriZetto Clinical CareAdvance was configured with the Care Advance Enterprise Standard Clinical Content Package and used established clinical criteria such as InterQual, Hayes Medical Technology Directory, Health Technology Brief and related evaluation frameworks. Functional modules implemented included prior authorization workflow automation, concurrent review engines, high risk health management and chronic condition support, care management case workflows and inpatient discharge planning for coordinated transitions of care.
The implementation integrated the application into CDPHP’s member centric information systems and operational workflows to enable collaboration with high volume hospital partners and oversight of delegated partner programs. Operational coverage focused on the utilization management department and care management programs, supporting interactions between primary care practitioners, specialists and inpatient facilities to ensure timely access across the continuum of care.
Governance for the solution was governed by the utilization management committee which directed policy adoption, clinical criteria selection and compliance with regulatory and accreditation standards. Process improvement and systematic measurement were embedded into Clinical CareAdvance workflows to standardize utilization decisions, handle member appeals consistently and expand the reach and efficiencies of care management programs through integrated IT systems.
In 2019, CDPHP progressed to a fully integrated population health management model, adding front end analytics and tailored intervention workflows on top of existing Medical Care Management capabilities. This evolution positioned Cognizant TriZetto Clinical CareAdvance as a core operational platform supporting proactive member identification and coordinated care interventions across CDPHP’s utilization and care management programs.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Performance Management | SPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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