CapSpecialty
1600 Aspen Commons Suite 300,
Middleton, 53562, WI,
United States
Middleton, 53562, WI,
United States
1 608-829-4200
Insurance
CapSpecialty Technographics
CapSpecialty Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CapSpecialty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 CapSpecialty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CapSpecialty has purchased the following applications: Majesco ClaimVantage for Insurance Claims Management in 2021, MicroStrategy ONE Analytics for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CapSpecialty is running and its propensity to invest more and deepen its relationship with Majesco , OneShield , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CapSpecialty revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CapSpecialty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CapSpecialty Tech Stack and Enterprise Applications
CapSpecialty ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Majesco | Legacy | Majesco ClaimVantage | Insurance Claims Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 CapSpecialty implemented Majesco ClaimVantage as a core component of its Insurance Claims Management modernization initiative. The deployment emphasized claims intake and orchestration, connecting claims operations with underwriting, actuarial, billing, and document management teams across Personal and Commercial P&C, Surety, Special Risk, Reinsurance, and Healthcare lines.
The Majesco ClaimVantage implementation focused on functional modules for FNOL automation, claim assignment, reserve setup, Diary Event driven task orchestration, and claims workflow management. Business analysis work included detailed field mapping of policy number, reserve values, and status codes to ensure end-to-end claims data integrity, and configuration of automated triggers to drive downstream claim handling and task assignments.
Integrations were explicitly instrumented, notably real-time Diary Event triggers integrating ImageRight with Majesco ClaimVantage to automate FNOL, claim assignment, and reserve initialization workflows. The program also operated alongside rating and policy systems, with Dragon PAS and OneShield rating workstreams addressing rating API workflows and data exchanges, BOX content management used for centralized document governance, and Snowflake based SQL validation used to validate producer, policy, and claims tables for the Loss Runs automation workstream.
Governance and rollout followed structured release practices and cross-functional testing, with coordinated UAT cycles, smoke testing, standardized issue tracking templates, and release governance enforced through Azure DevOps, JIRA, TestRail, and other tooling. Requirement workshops and governance enablement activities engaged underwriting, compliance, and portfolio management to align business rules, endorsement access, and process controls prior to production releases.
Outcomes were documented for adjacent automation workstreams, including a Loss Runs application that reduced processing time from 15 minutes to 5 seconds and achieved 92 percent user adoption, supported by post-production defect monitoring and continuous stabilization. Operational discipline around UAT leadership, issue remediation, and cross-system field reconciliation underpinned the Majesco ClaimVantage driven Insurance Claims Management deployment.
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Insurance Policy Administration | ERP Services and Operations |
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2005 | 2006 |
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Insurance Policy Administration | ERP Services and Operations |
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2021 | 2021 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2021 | 2021 |
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CapSpecialty Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, CapSpecialty implemented MicroStrategy ONE Analytics as its enterprise Analytics and BI platform to centralize reporting and self-service analysis across the organization. MicroStrategy ONE Analytics was deployed to provide a single semantic layer and governed analytics fabric that supports both pixel-perfect operational reports and interactive executive dashboards for insurance business stakeholders.
The deployment emphasized modular capabilities common to Analytics and BI platforms, including a governed semantic model, interactive dashboards, ad hoc data discovery, scheduled reporting, and mobile access. Configuration work focused on standardized metric definitions, reusable dossiers and reports, and role-based access to enable consistent underwriting, claims, finance, and risk reporting.
Operational coverage targeted enterprise consumption rather than a single department, with the platform designed to consume enterprise data sources and data warehouse feeds and to publish scheduled and on-demand analytics to business users. Governance was enforced through centralized model management, role-based security and versioned report artifacts to support controlled rollout and ongoing change management.
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CapSpecialty Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, CapSpecialty implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed in the Audio Video and Web Conferencing category and is embedded on CapSpecialty's corporate website to provide external meeting access and client engagement. The implementation uses browser-based meeting join, HD video, screen sharing, and recording capabilities that align with standard audio video and web conferencing workflows.
The deployment supports both customer-facing meeting access through the website and internal collaboration workflows for corporate communications and remote collaboration. Governance is organized around centralized meeting provisioning and access controls managed by IT and corporate communications, with configuration focused on secure meeting links and web-embedded launch flows. CapSpecialty Cisco Webex Meetings Audio Video and Web Conferencing supports client engagement and cross-functional remote collaboration across the company.
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Collaboration | Collaboration |
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2020 | 2020 |
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CapSpecialty Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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CapSpecialty PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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CapSpecialty IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CapSpecialty CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CapSpecialty
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Data Team Leader / Oracle DBA | Manager | IT | |
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CIO | CXO | Finance | |
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Vice President, CIO & Head of Operations | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Director of Internal Audit | Director | Finance | |
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Director, Application Development, Professional Lines | Director | IT | |
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Chairman and CEO | CXO | Finance | |
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IT/Operations - Organization & Methods Manager | Manager | Finance | |
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Billing Application Support Manager | Manager | IT | |
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Controller | Director | Finance | |
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Head of Human Resources & Administration | Director | HR | |
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Head of Human Services | Director | Finance | |
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Chief Actuary | CXO | Risk | |
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Chief Underwriting Officer - Specialty Underwriting | CXO | Risk | |
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Head of Surety Operations & eBusiness | Director | Risk | |
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Chief Claims Officer-Special Risks & Casualty Excess | CXO | Risk | |
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Head of Reserving | Director | Risk | |
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Chief Claims Officer, Surety & Fidelity Claims | CXO | Risk | |
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Claims Compliance and Operations Manager | Manager | Risk | |
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Apps Being Evaluated by CapSpecialty Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CapSpecialty IT executives and key decision makers. This section highlights CapSpecialty's latest recorded technology evaluations, including OneShield Enterprise Policy for Insurance Policy Administration on 2025-11-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CapSpecialty digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-19 | CapSpecialty | Evaluated | OneShield | OneShield Enterprise Policy | Insurance Policy Administration | ERP Services and Operations |
FAQ - APPS RUN THE WORLD CapSpecialty Technographics
CapSpecialty is a Insurance organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
CapSpecialty operates a diverse technology stack with applications such as
Majesco ClaimVantage, MicroStrategy ONE Analytics and Cisco Webex Meetings,
covering areas like Insurance Claims Management, Analytics and BI and Audio Video and Web Conferencing.
CapSpecialty has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Majesco, MicroStrategy and Cisco Systems.
CapSpecialty recently adopted applications including
Majesco ClaimVantage in 2021, OneShield Dragon in 2021 and OneShield Enterprise Rating in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CapSpecialty’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CapSpecialty’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CapSpecialty technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.