Lakewood, 80228, CO,
United States
Carbon Energy Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carbon Energy Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Carbon Energy Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carbon Energy Corporation has purchased the following applications: IFS BOLO (formerly P2 BOLO) for Oil Gas and Chemicals ERP in 2017, Microsoft 365 for Collaboration in 2018, SysAid Incident Management for Incident Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carbon Energy Corporation is running and its propensity to invest more and deepen its relationship with IFS , Microsoft , SysAid Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carbon Energy Corporation revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carbon Energy Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS BOLO (formerly P2 BOLO) | Oil Gas and Chemicals ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Carbon Energy Corporation implemented IFS BOLO (formerly P2 BOLO) as its Oil Gas and Chemicals ERP. The deployment is managed by the corporate IT organization and is operated under a network license model with Active Directory based user administration, according to internal IT management responsibilities.
IFS BOLO was configured to support core Oil Gas and Chemicals ERP capabilities aligned to field operations workflows, work management and inventory control, with the IT Manager serving as the primary User Administrator for the Bolo system. Technical support responsibilities are structured as Tier 1 and Tier 2 support, including software and hardware trouble resolution, and ongoing documentation updates for system users.
Integrations and operational tooling reported in support of the implementation include Active Directory for authentication, SysAid for incident queue monitoring and ticketing, and ConnectWise for remote support and field assistance. Operational coverage extends to multiple US field locations, with the IT team providing on-call after hours support and audiovisual support for boardrooms and training rooms, reflecting a cross functional influence on IT management and field operations.
Governance and operational process around the IFS BOLO deployment emphasize user lifecycle administration, network license governance, incident management workflows, and living documentation maintained by the IT Manager. Carbon Energy Corporation IFS BOLO (formerly P2 BOLO) Oil Gas and Chemicals ERP therefore sits at the intersection of IT support, field operations and training administration within the company.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SysAid Technologies | Legacy | SysAid Incident Management | Incident Management | ITSM | n/a | 2017 | 2017 |
In 2017, Carbon Energy Corporation deployed SysAid Incident Management to centralize Incident Management for its IT support function. The deployment supported a 200 employee oil, gas and chemicals operator based in the United States with field sites across multiple US locations and a concentrated presence in the Greater Denver Area. Operational scope included in-person support, phone support, on-call assistance after hours and weekends, and field support to various locations in the US.
SysAid Incident Management was used to manage the incident queue and ticketing workflows, enabling the IT Manager to monitor incidents and administer user accounts for internal applications such as the Bolo system. Functional capabilities implemented include ticket lifecycle management, prioritization and escalation workflows, and routine updates to software and user documentation, aligned with Tier 1 and Tier 2 technical support processes. The IT organization combined SysAid ticketing with Active Directory administration and software network license administration to maintain user and access controls.
The application operated alongside remote support tools, with technicians supporting users via ConnectWise and phone while tracking incidents in SysAid Incident Management. SysAid was applied to coordinate audiovisual support for boardrooms and training rooms and to log field service visits so that technician assignments and incident records were centralized. Ticketing workflows covered both local Greater Denver Area support and remote field site coverage across the United States.
Governance centered on the IT Manager monitoring the SysAid ticket queue, maintaining procedural documentation, and coordinating an on-call roster for after hours and weekend assistance. The configuration emphasized service desk operationalization, technician assignment workflows, and documented procedures for consistent incident handling within the Incident Management category.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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