Cardinal Financial
3701 Arco Corporate Drive, Suite 200,
Charlotte, 28273, NC,
United States
Charlotte, 28273, NC,
United States
1 855-561-4944
Banking and Financial Services
Cardinal Financial Technographics
Cardinal Financial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cardinal Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Cardinal Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cardinal Financial has purchased the following applications: Stripe Payments for Payment Processing in 2020, Botsplash for Chatbots and Conversational AI in 2021, Oracle Analytics Cloud for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cardinal Financial is running and its propensity to invest more and deepen its relationship with Stripe , Botsplash , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cardinal Financial revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cardinal Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cardinal Financial Tech Stack and Enterprise Applications
Cardinal Financial ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Cardinal Financial implemented Stripe Payments on its website to handle customer-facing online transactions. Stripe Payments provides Payment Processing capabilities including hosted checkout, card authorization and capture, tokenization, and webhook event delivery to support online payment workflows. The deployment centers on web based payment acceptance embedded into the public site.
Architecturally the setup combines client side payment elements embedded in web pages with server side API endpoints and webhook handlers to process events and reconcile payments with back office records. Operational scope is the public website and the payments and billing function, supporting card based payments for customer accounts. Governance practices likely focus on API key management, role based access controls for payments operations, and tokenization patterns that reduce PCI compliance surface while centralizing payment processing through Stripe Payments.
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Cardinal Financial AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Botsplash | Legacy | Botsplash | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cardinal Financial implemented Botsplash on its public website. Cardinal Financial deployed Botsplash as a Chatbots and Conversational AI solution to provide web-based customer engagement, automated question handling, and lead capture across digital channels.
The implementation is delivered as a web-embedded conversational widget running on the Botsplash cloud platform, configured with intent-driven conversation flows, FAQ modules, form-based information capture, and agent escalation rules. Configuration work concentrated on conversation scripting, slot collection for basic lead qualification, and session handoff logic to route complex inquiries to human channels, reflecting standard Chatbots and Conversational AI functional workflows.
Operational ownership is centered on digital channels and customer service teams, who manage conversational content, escalation policies, and governance for the website deployment. Deployment scope is limited to the corporate website, positioning Botsplash to act as a first touch interface for customer service and online lead capture, and Cardinal Financial uses Botsplash as a Chatbots and Conversational AI application to support those business functions.
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Cardinal Financial Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Cardinal Financial implemented Oracle Analytics Cloud for Analytics and BI to establish a cloud based data warehouse and business intelligence capability for its mortgage financial operations. The engagement was a ground up implementation that centralized business intelligence, integration, and data warehouse solutions across AWS and Oracle cloud environments, led by an agile, fully remote team of six cloud data warehouse engineers.
The deployment combined Oracle Analytics Cloud and Oracle Autonomous Data Warehouse with MS SQL Server based data stores to support reporting and analytics, and included a full BI security configuration in Oracle Analytics Cloud with Multi-factor authentication, role based security, and row level security filtering for personalized datasets. Data models were rationalized into fact and dimension designs and implemented as column store tables to optimize query performance, enabling all reports to process in sub second response times.
Integrations were implemented using Data Migration Services to produce a near real time operational data store that feeds both an operational data store and the enterprise data warehouse with latency under five minutes. Additional integrations connected more than 15 source systems via web services and FTP, with ETL orchestration using Python and Pentaho jobs, and file archival to AWS S3 and Google Drive according to source requirements. The architecture leveraged AWS services including S3, RDS, EC2, and CloudWatch alongside Oracle cloud services.
Governance and delivery practices were instituted from initial development through production, with dev, uat, and production environments provisioned, full migration documentation created, and source control versioning implemented in Git. The team adopted two week sprint cadences for releases, daily stand ups for remote team coordination, and operational tooling including Asana and Freshdesk to manage work and support flows.
Explicit outcomes from the implementation included sub second report processing performance, a near real time operational data store with under five minute latency, and a hardened Oracle Analytics Cloud security posture with multi factor authentication and row based data filtering.
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Cardinal Financial Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Cardinal Financial Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Cardinal Financial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cardinal Financial ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Cardinal Financial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cardinal Financial
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cardinal Financial Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cardinal Financial IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cardinal Financial digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cardinal Financial Technographics
Cardinal Financial is a Banking and Financial Services organization based in United States,
with around 1700 employees and annual revenues of $300.0 million.
Cardinal Financial operates a diverse technology stack with applications such as
Stripe Payments, Botsplash and Oracle Analytics Cloud,
covering areas like Payment Processing, Chatbots and Conversational AI and Analytics and BI.
Cardinal Financial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Botsplash and Oracle.
Cardinal Financial recently adopted applications including
Palantir Foundry in 2024, Botsplash in 2021 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cardinal Financial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cardinal Financial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cardinal Financial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.