Cardinal Innovations Healthcare
10150 Mallard Creek Rd, 400,
Charlotte, 28262, NC,
United States
Charlotte, 28262, NC,
United States
1 704-467-3808
Healthcare
Cardinal Innovations Healthcare Technographics
Cardinal Innovations Healthcare Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cardinal Innovations Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 730 Cardinal Innovations Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cardinal Innovations Healthcare has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2020, LogMeIn BoldChat for Chatbots and Conversational AI in 2016, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cardinal Innovations Healthcare is running and its propensity to invest more and deepen its relationship with UKG , GoTo (formerly LogMeIn) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cardinal Innovations Healthcare revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cardinal Innovations Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cardinal Innovations Healthcare Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Cardinal Innovations Healthcare implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR platform. The HRIS Manager at Cardinal Innovations Healthcare centrally manages the HR technology portfolio and led module deployments within UKG Pro HCM, aligning the system to HR business partners and communities of practice for phased enhancements.
The implementation emphasized talent management capabilities, with explicit configuration and operationalization of performance management, talent acquisition, talent management, and diversity and inclusion dashboards. The team designed and sustains talent related metrics and dashboards within UKG Pro HCM, using the system to consolidate HR data, standardize workflows, and enable recurring reporting across talent functions.
Cardinal Innovations Healthcare coordinates closely with system vendors and internal IT to identify HR system integration points and to establish a sustainment plan for the Core HR platform. Operational coverage centers on HR business partners, talent acquisition and management teams, and centers of practice, with the HRIS function responsible for translating business process requirements into system configuration and automation patterns.
Governance and rollout were structured around project plans and key milestones, with the HRIS Manager partnering with HR leads to sequence system and process enhancements. The program explicitly aims to gain operational efficiencies through improved tools, process changes, and data management, while maintaining vendor engagement for ongoing delivery and sustainment of UKG Pro HCM.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Cardinal Innovations Healthcare deployed LogMeIn BoldChat on its public website as a Chatbots and Conversational AI solution to provide web based conversational support for patients and providers. The implementation used the LogMeIn BoldChat web chat widget embedded into site pages to capture real time visitor interactions and route inquiries to staff. LogMeIn BoldChat was configured to present canned responses and basic conversational scripts to triage common questions.
Functional capabilities implemented included live agent handoff, canned response libraries, session transcript capture, and conversational workflows to triage requests, reflecting typical Chatbots and Conversational AI operational patterns. Operational ownership and day to day moderation were positioned within customer service and care coordination functions, with the chat application serving as a first line channel for website driven engagement. The deployment focused on web channel coverage and web based conversational engagement.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Cardinal Innovations Healthcare implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to provide Analytics and BI capabilities across multiple business units. The engagement centralized end to end analysis, delivery and verification of data for consumption by care management, reporting and operational teams.
Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) was configured to support SSAS analytical models, SSRS report deployment and SSIS ETL processes feeding a SQL Server based business intelligence warehouse BIW. Development included a prototype built in MS SQL to map clients to a unique mental health provider based on requirements elicited from a cross functional business team. Transformation rules were comprehensively and clearly documented for loading data science scores and predictors created in SAS into the BIW. Templates used to document dashboard reporting requirements were significantly enhanced to standardize specifications and design intent.
The implementation integrated SAS outputs, a SharePoint solution for collecting and centralizing manually derived business data, and MS Office reporting workflows with the BIW and SSRS distribution layer. SSIS handled data movement and transformation into SQL Server, SSAS provided aggregated analytical models, and SSRS supported report deployment and distribution for management reporting. Operational coverage focused on multiple business units responsible for care coordination, analytics and management oversight.
Governance work emphasized documented transformation logic and standardized requirement templates to ensure consistent ingestion of analytical predictors into the BIW. The SharePoint design centralized business supplied inputs required for comprehensive management reports, and support activities aided deployment of reports using Microsoft SSRS. Deliverables included documented transformation rules, prototypes for provider mapping, and standardized reporting artifacts to sustain Analytics and BI operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Cardinal Innovations Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cardinal Innovations Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cardinal Innovations Healthcare Technographics
Cardinal Innovations Healthcare is a Healthcare organization based in United States,
with around 730 employees and annual revenues of $160.0 million.
Cardinal Innovations Healthcare operates a diverse technology stack with applications such as
UKG Pro HCM (ex UltiPro HCM), LogMeIn BoldChat and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like Core HR, Chatbots and Conversational AI and Analytics and BI.
Cardinal Innovations Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, GoTo (formerly LogMeIn) and Microsoft.
Cardinal Innovations Healthcare recently adopted applications including
Cisco Webex Meetings in 2021, DocuSign eSignature in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cardinal Innovations Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cardinal Innovations Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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