Care-A-Lot Pet Supply
1924 Diamond Springs Rd,
Virginia Beach, 23455, VA,
United States
Virginia Beach, 23455, VA,
United States
1 757-457-9431
Retail
Care-A-Lot Pet Supply Technographics
Care-A-Lot Pet Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Care-A-Lot Pet Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Care-A-Lot Pet Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care-A-Lot Pet Supply has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2018, LS Retail Central for Retail Management in 2018, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care-A-Lot Pet Supply is running and its propensity to invest more and deepen its relationship with Microsoft , LS Retail , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care-A-Lot Pet Supply revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care-A-Lot Pet Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Care-A-Lot Pet Supply Tech Stack and Enterprise Applications
Care-A-Lot Pet Supply ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics GP | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | ArcherPoint | 2018 | 2019 |
In 2018 Care-A-Lot Pet Supply upgraded its ERP to Microsoft Dynamics 365 Business Central as a central financial system, engaging ArcherPoint to coordinate the project alongside an LS Retail implementation. The move addressed a fragmented stack that previously included Microsoft Dynamics GP for accounting, NCR Counterpoint for POS, a homegrown warehouse inventory tool, and a custom purchasing solution, which collectively prevented transaction-level GL drill down and effective multi-location management.
Microsoft Dynamics 365 Business Central was configured to centralize financials, inventory accounting, and warehouse operations, providing the core ERP Financial capabilities required for consolidated reporting and inventory valuation. The implementation emphasized functional modules for accounts payable and receivable, general ledger transaction visibility, warehouse management workflows, and support for click and collect and click and pick up scenarios to align in-store and eCommerce operations.
The deployment integrated Business Central with LS Retail to unify point of sale, eCommerce, and service transactions across store, online, and phone channels, and ArcherPoint rolled out EMV compliant pin pads at registers during the rollout. Operational coverage included multiple retail locations and warehouse operations in Virginia, with configuration to support store-level POS screens, offline register resilience, promotion engines, mix and match discount controls, and commission tracking for grooming and training services.
Governance and process redesign accompanied the technical work, with standardized return approval rules, preproduction testing of promotional eligibility, and configuration-driven controls to prevent improper discounting. ArcherPoint implemented role based POS configurations and workflows to enable managers to enforce higher level approvals for returns and high value transactions, reducing manual reconciliation work.
As stated by the customer the solution delivered end to end integration from financials to warehouse to sales and eCommerce, improved web and catalog order handling by charging customers only when products are sourced, and enabled accurate, timely commission calculation for service staff. The deployment positioned Microsoft Dynamics 365 Business Central as the company ERP Financial backbone while LS Retail continued to supply retail and omnichannel commerce capabilities, and Care-A-Lot signaled plans to extend analytics via Power BI and AI to improve promotions, customer insights, and channel coordination.
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Care-A-Lot Pet Supply ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LS Retail | Legacy | LS Retail Central | Retail Management | ERP Services and Operations | ArcherPoint | 2018 | 2018 |
In 2018 Care-A-Lot Pet Supply implemented LS Retail Central as its Retail Management solution to unify point of sale, inventory, eCommerce and service operations across its Virginia stores, online storefront and phone sales channel. ArcherPoint led the deployment, taking the rollout live at the companys third store and subsequently extending LS Retail Central to all store locations, including EMV pin pad integration at registers.
The LS Retail Central deployment was configured to deliver end to end transaction visibility, consolidating financials, POS, warehouse and eCommerce workflows into a single system. Implemented capabilities included multi location inventory management with reorder point controls, POS screen customization per user, offline register operation for resilience, cross selling and service item handling for grooming and training, commission tracking for on commission staff, and discount, mix and match offer configuration with manager approval limits for high value returns.
Integrations and operational coverage reflected Care A Lots omnichannel footprint and prior systems, the project replaced disparate components such as Microsoft Dynamics GP for accounting and NCR Counterpoint for POS while consolidating home grown inventory and purchasing tools. LS Retail Central was instrumented to support web and catalog sales workflows so customers are charged when product is sourced rather than at initial checkout, and the company planned an ERP upgrade to Microsoft Dynamics Business Central to further centralize financials, warehouse operations and click and collect functionality.
Governance and process restructuring focused on centralized control of promotions, return policies and commission workflows, reducing manual reconciliation and receipt based commission calculations. ArcherPoint and LS Retail worked with Care A Lot to configure role based POS layouts, approval thresholds for returns, and catalog integration processes to support services like boarding and day care alongside retail sales.
The implementation delivered explicit operational outcomes cited by the customer, including improved web and catalog reliability, accurate commission calculation for trainers and groomers, stronger control of discounts and mix and match offers, and confidence in vendor longevity due to LS Retails North American presence and Microsoft backing. LS Retail Central continues to serve as the companys Retail Management backbone while the organization pursues additional Business Central integration, expanded use of Power BI and AI, and tighter collaboration between stores and eCommerce channels.
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Care-A-Lot Pet Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Care-A-Lot Pet Supply implemented LiveChat in the Chatbots and Conversational AI category on its public website. The LiveChat widget is embedded across the ecommerce site to provide real-time customer messaging, capture visitor context, and support online sales and customer service workflows.
Implementation emphasizes category-aligned conversational capabilities, including live chat routing, canned responses, and chat transcripts, enabling a small team of agents to manage inbound queries through a web-based console. Operational coverage targets ecommerce and customer support functions within the United States, and governance centers on agent handling protocols and standardized response libraries to ensure consistent customer interactions.
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Care-A-Lot Pet Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Collaboration | Collaboration |
|
2017 | 2017 |
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Care-A-Lot Pet Supply eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Shopping Cart Management | eCommerce |
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2010 | 2010 |
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Care-A-Lot Pet Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Customer Experience | CRM |
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2018 | 2018 |
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Care-A-Lot Pet Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Care-A-Lot Pet Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Care-A-Lot Pet Supply Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Care-A-Lot Pet Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Care-A-Lot Pet Supply digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Care-A-Lot Pet Supply Technographics
Care-A-Lot Pet Supply is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Care-A-Lot Pet Supply operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, LS Retail Central and LiveChat,
covering areas like ERP Financial, Retail Management and Chatbots and Conversational AI.
Care-A-Lot Pet Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LS Retail and LiveChat, Inc..
Care-A-Lot Pet Supply recently adopted applications including
Microsoft Dynamics 365 Business Central in 2018, LS Retail Central in 2018 and Hotjar in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Care-A-Lot Pet Supply’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Care-A-Lot Pet Supply’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Care-A-Lot Pet Supply technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.