Sydney, 2060, NSW,
Australia
Care Monitor Technographics
Care Monitor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Care Monitor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Care Monitor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care Monitor has purchased the following applications: Perplexity for Generative AI Platforms in 2024, Hubspot Live Chat for Chatbots and Conversational AI in 2023, 8x8 Jitsi as a Service for Audio Video and Web Conferencing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care Monitor is running and its propensity to invest more and deepen its relationship with Perplexity , HubSpot , 8x8, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care Monitor revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care Monitor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Care Monitor Tech Stack and Enterprise Applications
Care Monitor AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perplexity | Legacy | Perplexity | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
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Care Monitor AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Care Monitor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Jitsi as a Service | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
In 2024, Care Monitor integrated 8x8 Jitsi as a Service as a core Communications Platform as a Service to deliver scalable, secure telehealth video and patient notification workflows across Australia. The deployment, announced in October 2024, supports thousands of unique patient interactions daily and focuses on clinician to patient telehealth sessions alongside automated SMS notifications using 8x8 SMS APIs.
The implementation configured 8x8 Jitsi as a Service to host embedded video sessions, handle session orchestration and media routing, and expose developer APIs for in-application calling. 8x8 SMS APIs were provisioned to drive patient notification workflows, appointment reminders and short form messaging, with configuration oriented toward encrypted media transport and access controls to meet HIPAA and health compliant requirements.
Operational coverage centered on clinical delivery and patient engagement functions across Care Monitor operations in Australia, supporting clinicians, care coordinators and patient-facing staff in high frequency telehealth use. Integrations were limited to the 8x8 service layer and SMS APIs as the primary communications endpoints, with the deployment scoped for cloud hosted scalability to manage thousands of daily interactions.
Governance emphasized health compliance controls, authenticated clinician access and session logging to align with HIPAA and health compliant video interactions. The October 2024 rollout is reported to have improved telehealth reliability and reduced development time and costs, while enabling secure video interactions between clinicians and patients through the 8x8 Jitsi as a Service implementation.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Care Monitor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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Care Monitor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Care Monitor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Care Monitor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Care Monitor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Care Monitor
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Care Monitor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||