Colchester, CO4 9QB,
United Kingdom
Care UK Technographics
Care UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Care UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10691 Care UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care UK has purchased the following applications: BILL Financial Operations Platform for AP Automation, AR Automation in 2002, Zellis MyView for Employee Self Service in 2020, Comm100 Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care UK is running and its propensity to invest more and deepen its relationship with BILL Operations , Zellis , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care UK revenues, which have grown to $530.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Care UK Tech Stack and Enterprise Applications
Care UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BILL Operations | Legacy | BILL Financial Operations Platform | AP Automation, AR Automation | ERP | n/a | 2002 | 2002 |
In 2002, Care UK deployed BILL Financial Operations Platform to address AP Automation,AR Automation. The company lists use of the BILL Financial Operations Platform on its public website, indicating the platform serves as a visible financial operations application for the organization.
BILL Financial Operations Platform was configured to manage invoice-to-pay and order-to-cash workflows, leveraging invoice capture, automated matching, approval routing, payment orchestration, electronic invoicing, receivables management, and cash application capabilities that are characteristic of AP Automation,AR Automation solutions. The implementation included configuration of multi-stage approval workflows and exception routing to support transactional throughput and day-to-day processing in corporate finance.
Operational coverage centers on Care UK corporate finance, accounts payable, and accounts receivable functions within the United Kingdom. Governance was structured through approval hierarchies, segregation of duties controls, audit trails, and supplier master data controls to standardize billing and collections processes, with the BILL Financial Operations Platform acting as the transaction processing and workflow orchestration layer for AP Automation,AR Automation.
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Care UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2020 | 2020 |
In 2020 Care UK deployed Zellis MyView as its employee portal, using the vendor-hosted site visible at careuk.hcm.zellis.com/myview/dashboard-ui/index.html#/landing. The Zellis MyView implementation is delivered through the Zellis-hosted domain, reflecting a cloud-delivered configuration of the application.
Zellis MyView provides Employee Self Service capabilities such as employee access to payslips, personal record updates, leave and absence requests, and benefits and contact information management, consistent with Employee Self Service functional expectations. The implementation emphasizes HR and payroll-facing self service workflows and manager access for approvals and oversight.
Operational coverage targets Care UK employees across its UK operations and the HR and payroll business functions, centralizing routine personnel administration in the Zellis MyView portal. Governance is organized around HR-managed user access and approval workflows, with configuration and security settings controlled via the Zellis MyView tenant hosted on Care UKs subdomain.
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Payroll | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2017 |
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Care UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comm100 Network Corporation | Legacy | Comm100 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Care UK deployed Comm100 Live Chat across its network of care homes. Comm100 Live Chat is a Chatbots and Conversational AI application implemented to handle inbound web chat interactions and to support resident engagement and family communications.
Technical deployment relies on a client-side web chat widget model, with the comm100 chatserver cookie required to run the chat window on all care homes, and session persistence indicated by the comm100_guid2 cookie. Functional capabilities implemented include live chat window presentation, session continuity through cookies, and real-time conversational handling consistent with Chatbots and Conversational AI workflows.
Operational scope is site level, covering all Care UK care homes and touching customer service and digital engagement functions rather than a single corporate portal. Governance emphasis centers on cookie management and session governance across UK sites, and rollout details indicate embedded chat windows on care home web pages as the primary delivery mechanism.
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Care UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Care UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Care UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2020 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2020 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2020 |
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Care UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Care UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Care UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Care UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Care UK Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Workplace & Communications MSP | Managed Services Provider (MSP) |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Care UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Care UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||