Belfast, 4915, ME,
United States
CareWell Urgent Care Technographics
CareWell Urgent Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CareWell Urgent Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 CareWell Urgent Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CareWell Urgent Care has purchased the following applications: Sage Intacct for ERP Financial in 2016, Starlims Abbott eScreen for BackGround Screening in 2019, Hubspot CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CareWell Urgent Care is running and its propensity to invest more and deepen its relationship with Sage , STARLIMS , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CareWell Urgent Care revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CareWell Urgent Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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CareWell Urgent Care Tech Stack and Enterprise Applications
CareWell Urgent Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 CareWell Urgent Care implemented Sage Intacct as its ERP Financial system. The deployment centralized accounts payable and core financial operations within the finance department, with Sage Intacct serving as the system of record for invoice coding, approval tracking, vendor balance research and month-end close support. Finance staff coded and processed a high volume of invoices into Sage Intacct and reviewed all invoices for appropriate documentation and approval prior to payment.
Operational workflows included sorting and distributing incoming accounts payable mail, interacting with vendors to resolve invoice discrepancies and researching past due balances, and assisting with 1099 filings and month-end close activities. The company executed biweekly payment runs from Sage Intacct covering checks, credit card transactions and Automated Clearing House ACH payments. Governance emphasized documented invoice review and approval checkpoints embedded in AP processing, with the finance team responsible for reconciliations, vendor communications and operational control of payment orchestration within Sage Intacct.
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CareWell Urgent Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, CareWell Urgent Care implemented Starlims Abbott eScreen for BackGround Screening. The deployment established a clinical-facing screening workflow used to support urine drug screens and routine specimen handling at the CareWell Northborough, MA site, with documented operational use from July 2020 to present.
The Starlims Abbott eScreen configuration focused on specimen accessioning and electronic results reporting consistent with BackGround Screening functionality, and it was used alongside standard phlebotomy and point-of-care lab activities. Staff performed urine drug screens via eScreen as part of intake and follow-up workflows, while clinical personnel recorded and updated patient information in the facility EMR database.
Operational coverage included clinical operations, lab services, patient intake, and provider support, with clinical staff demonstrating proficiency in phlebotomy, specimen collection, and eScreen-driven screening processes. The implementation was governed to maintain HIPAA compliance, secure handling of patient data, and adherence to legal and sanitation standards within the urgent care environment.
The relationship between CareWell Urgent Care, Starlims Abbott eScreen, and BackGround Screening is expressed through direct use of the Starlims Abbott eScreen application to manage on-site drug screening and laboratory specimen workflows, integrated into patient record updates in the EMR and embedded within daily clinical and compliance procedures.
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CareWell Urgent Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, CareWell Urgent Care implemented Hubspot CRM, deploying CRM functionality on its public website to capture inbound patient inquiries and contact data. The 350-employee United States urgent care provider uses Hubspot CRM as its CRM of record, embedding HubSpot form and tracking assets on the site to route web leads into a central contact repository.
The Hubspot CRM implementation centers on web-embedded forms, a unified contact database, timeline-based contact records, email sequence and basic marketing automation capabilities consistent with CRM functional modules for inbound marketing and contact management. These modules are used to consolidate patient-facing touchpoints into a single contact profile, enable segmentation and support task assignment for follow-up activities.
Operational coverage is focused on marketing and front-office patient intake, centralizing contact records to support outreach and appointment intake workflows. Governance is organized around a single Hubspot CRM instance instrumented on the public site, providing unified contact data and standardized segmentation and outreach workflows across marketing and patient access teams.
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CRM | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CareWell Urgent Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CareWell Urgent Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| Manager of Finance | Manager | Finance |
Apps Being Evaluated by CareWell Urgent Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||