CargoSmart
5/F, Lakeside 2, No 10 Science Park W Ave, Science Park,
Hong Kong, x,
Hong Kong
Hong Kong, x,
Hong Kong
852-2233-8000
Professional Services
CargoSmart Technographics
CargoSmart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CargoSmart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 CargoSmart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CargoSmart has purchased the following applications: TIBCO BusinessConnect for Business Process Management in 2012, Oracle Blockchain Platform for Blockchain Platform in 2018, Adobe Marketo for Marketing Automation in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CargoSmart is running and its propensity to invest more and deepen its relationship with TIBCO Software , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CargoSmart revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CargoSmart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CargoSmart Tech Stack and Enterprise Applications
CargoSmart ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TIBCO Software | Legacy | TIBCO BusinessConnect | Business Process Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, CargoSmart implemented TIBCO BusinessConnect as part of its B2B platform to manage high-volume ocean freight trading partner communications. CargoSmart used TIBCO BusinessConnect, a Business Process Management application, to centralize bookings, shipment status updates, and customs messaging across dozens of countries and to improve supply-chain visibility.
The deployment functioned as B2B messaging and integration middleware, providing message orchestration, protocol translation, and workflow routing consistent with Business Process Management capabilities. Functional modules and capabilities implemented focused on trading partner communications, automated message handling for bookings and shipment events, and customs messaging orchestration to support cross-border operations.
Operational scope covered supply-chain operations and trading partner engagement across multiple geographies, with the platform acting as the integration backbone for carrier and customs message exchange. TIBCO customer materials and community case materials link CargoSmart to TIBCO BusinessConnect, and TIBCO reporting attributes reduced exceptions, increased vessels monitored and fuel savings to the broader TIBCO deployment.
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CargoSmart Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, CargoSmart implemented Oracle Blockchain Platform to simplify complex shipping documentation processes and to build a collaborative network that improves customers’ operational efficiency. The Oracle Blockchain Platform deployment focused on document provenance and multi-party coordination within CargoSmart’s professional services scope, aligning the company with the Blockchain Platform category for shared, permissioned ledger use cases.
The implementation configured the Oracle Blockchain Platform to provide smart contract orchestration, an immutable ledger for shipping documentation, and permissioned identity controls to manage participant access. Configuration emphasized document exchange workflows, automated verification of bill of lading and associated paperwork, and transaction-level auditability to reduce manual reconciliation across trading partners.
Operational coverage targeted collaborative documentation processes between CargoSmart and its customers, establishing a network model for shared recordkeeping and transactional visibility. According to Steve Siu, CEO of CargoSmart Limited, Oracle Blockchain Cloud Service enabled a shorter application delivery lead time with 30% productivity gains compared to other solutions, reflecting realized improvements in deployment velocity and operational throughput.
Governance design centered on permissioning and workflow governance for on-chain document lifecycle management, with process restructuring to onboard trading partners and standardize document exchange protocols. The implementation emphasized iterative rollout of network membership and governance rules to support ongoing collaboration and control of shipping documentation processes.
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CargoSmart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo | Marketing Automation | CRM | n/a | 2016 | 2016 |
In 2016, CargoSmart deployed Adobe Marketo as its Marketing Automation solution on its public website. The Adobe Marketo implementation is focused on web-based lead capture, campaign orchestration, and behavioral tracking embedded in site pages. This deployment establishes Adobe Marketo as the primary Marketing Automation platform for CargoSmart's digital marketing and demand generation activities.
Configuration includes standard Marketing Automation capabilities such as web forms and form handlers, email campaign workflows, landing page orchestration, segmentation and nurture programs, and lead scoring to support inbound lead qualification. The implementation integrates Adobe Marketo tracking across the website to feed behavioral data into campaign triggers and segmentation, and it centralizes campaign creation and execution within the marketing function. Governance and operational ownership sit with marketing operations and demand generation, which manage campaign templates, segmentation rules, and lifecycle workflows.
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Marketing Automation | CRM |
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2021 | 2021 |
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CargoSmart PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Electronic Data Interchange (EDI) | PaaS |
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2016 | 2016 |
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CargoSmart IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CargoSmart
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CargoSmart Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CargoSmart IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CargoSmart digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CargoSmart Technographics
CargoSmart is a Professional Services organization based in Hong Kong,
with around 250 employees and annual revenues of $30.0 million.
CargoSmart operates a diverse technology stack with applications such as
TIBCO BusinessConnect, Oracle Blockchain Platform and Adobe Marketo,
covering areas like Business Process Management, Blockchain Platform and Marketing Automation.
CargoSmart has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TIBCO Software, Oracle and Adobe Systems.
CargoSmart recently adopted applications including
Hubspot Marketing Automation in 2021, Oracle Blockchain Platform in 2018 and Red Hat Cloudforms in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CargoSmart’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CargoSmart’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CargoSmart technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.