Pittsburgh, 15213, PA,
United States
Carlow University Technographics
Carlow University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carlow University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 520 Carlow University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carlow University has purchased the following applications: Oracle NetSuite CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carlow University is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carlow University revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carlow University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carlow University Tech Stack and Enterprise Applications
Carlow University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, Carlow University implemented Oracle NetSuite CRM as part of a coordinated program that simultaneously managed two CRM implementations totaling over $1 million. The initiative was run from the IT Division and encompassed campus-wide communications and help desk process alignment, with a program plan tracking more than 50 projects to govern scope and delivery.
The Oracle NetSuite CRM deployment focused on core CRM capabilities consistent with the CRM category, including contact and lead management, opportunity tracking, campaign management, and case management to support constituent engagement workflows. Configuration oversight, requirements definition, scoping, design, testing, activation, and post-install review were defined as discrete workstreams, and a structured training curriculum and materials were developed and delivered to stakeholders.
Integrations and operational coverage included explicit use of SharePoint and OneNote to centralize documentation and meeting notes, an IT Division SharePoint group sharing space for team collaboration, and communication channels spanning social media, the SharePoint portal feed, and a corporate communications email account. The implementation also encompassed site permission management and creation of organized artifacts such as documents, calendars, workflows, and logs to support operational continuity.
Governance and lifecycle management were enforced through scheduled upgrade and patch tracking, oversight of network and system maintenance to preserve uptime and reliability, and stakeholder communications for technology upgrade plans and processes. The program emphasized formalized activation sequencing, post-install review cycles, and continued participation in analysis and solution implementations to improve business process and functional alignment between IT, help desk operations, and campus communications.
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IT Decision Makers and Key Stakeholders at Carlow University
Apps Being Evaluated by Carlow University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||