Caroline Hill
106 W Jackson St,
Thomasville, 31792, GA,
United States
Thomasville, 31792, GA,
United States
1 229-236-3826
Retail
Caroline Hill Technographics
Caroline Hill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caroline Hill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Caroline Hill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caroline Hill has purchased the following applications: Apple Pay for Payment Processing in 2021, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caroline Hill is running and its propensity to invest more and deepen its relationship with Apple , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caroline Hill revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caroline Hill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caroline Hill Tech Stack and Enterprise Applications
Caroline Hill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Caroline Hill implemented Apple Pay on its United States ecommerce site to provide Payment Processing for online customer checkout. The implementation embeds Apple Pay payment buttons and the Apple Pay JavaScript APIs into the storefront checkout, enabling browser and device native payment sheets for Apple users. The work is scoped to the public website at https://www.shopcarolinehill.com and aligns with the retailer's small online operations.
Deployment configurations emphasize client side integration, merchant validation, tokenized payment credentials, and server side acceptance of payment tokens for settlement by the merchant's payment processor. Functional capabilities implemented include the Apple Pay payment sheet, payment token handling, and routing of completed payments into existing order processing workflows. Operational governance focused on updating checkout logic, adjusting order reconciliation procedures, and defining payment dispute and support handoffs between customer service and payments operations.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2025 | 2025 |
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Payment Processing | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2025 | 2025 |
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Payment Processing | ERP |
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2025 | 2025 |
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Payment Processing | ERP |
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2025 | 2025 |
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Caroline Hill AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Caroline Hill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Caroline Hill implemented Microsoft 365. The implementation targeted Collaboration for the 40-employee retail company, with Microsoft 365 provisioned to support core business functions including corporate email, document collaboration, and team communications. The company website explicitly references use of Microsoft 365, indicating public-facing integration or observable service artifacts on the corporate site.
Microsoft 365 was configured to deliver standard Collaboration capabilities, including Exchange Online for email, SharePoint for intranet and content management, OneDrive for individual file storage and sync, and Microsoft Teams for real-time chat and meetings. Tenant-level configuration and identity controls were applied to manage access and shared document libraries, aligning collaboration workflows with small business operational needs.
Operational scope covers company-wide functions such as administration, merchandising, and customer support, consistent with a single Microsoft 365 tenant deployment for a small retail organization. Governance emphasis would center on content permissions, shared mailbox administration, and collaboration policy settings to operationalize Microsoft 365 for retail workflows.
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Collaboration | Collaboration |
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2025 | 2025 |
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Caroline Hill Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Caroline Hill eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2025 | 2025 |
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Caroline Hill SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2019 | 2019 |
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Caroline Hill CRM
Caroline Hill TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Caroline Hill PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Caroline Hill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Caroline Hill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Caroline Hill
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caroline Hill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caroline Hill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caroline Hill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Caroline Hill Technographics
Caroline Hill is a Retail organization based in United States,
with around 40 employees and annual revenues of $4.0 million.
Caroline Hill operates a diverse technology stack with applications such as
Apple Pay, Zendesk Chat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Caroline Hill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Zendesk and Microsoft.
Caroline Hill recently adopted applications including
PayPal Braintree in 2025, Apple Pay in 2025 and Google Pay in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caroline Hill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Caroline Hill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caroline Hill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.