Lisboa, 1500-912,
Portugal
Caroll Portugal Technographics
Caroll Portugal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caroll Portugal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 64 Caroll Portugal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caroll Portugal has purchased the following applications: Microsoft 365 for Collaboration in 2015, Salesforce Commerce Cloud for eCommerce in 2018, Openbravo OMS for Order Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caroll Portugal is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Target2Sell or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caroll Portugal revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caroll Portugal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caroll Portugal Tech Stack and Enterprise Applications
Caroll Portugal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Caroll Portugal implemented Microsoft 365 as its Collaboration platform. Microsoft 365 appears in the retailer's public website source, indicating the vendor suite is active within Caroll Portugal's digital environment and used for corporate collaboration and communication.
The deployment centers on core Collaboration capabilities, with Microsoft 365 providing Exchange Online for email, SharePoint Online for intranet and content management, OneDrive for Business for individual file storage, and Microsoft Teams for real-time communication and meetings. Configuration and governance emphasis aligned with role-based access and centralized account management to support merchandising, retail operations, marketing and corporate administration workflows, standardizing content collaboration and synchronous communication across the organization.
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Collaboration | Collaboration |
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2022 | 2022 |
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Caroll Portugal eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Caroll Portugal implemented Salesforce Commerce Cloud to power its eCommerce storefront on caroll.com. The Salesforce Commerce Cloud deployment centers on a cloud hosted storefront architecture providing catalog and product information management, site content and merchandising controls, promotional pricing and checkout orchestration typical of eCommerce platforms.
Operational responsibility for the implementation is aligned to merchandising, marketing and eCommerce operations teams, with role based content publishing and catalog management workflows supporting online assortment and seasonal campaigns. The implementation emphasizes SaaS architecture and centralized storefront management, and Salesforce Commerce Cloud serves as the primary eCommerce application for Caroll Portugal supporting customer facing commerce, catalog operations and digital merchandising.
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Caroll Portugal SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Openbravo | Legacy | Openbravo OMS | Order Management | SCM | n/a | 2020 | 2021 |
In 2020 Caroll Portugal implemented Openbravo OMS as part of an omnichannel retail program. Openbravo OMS in the Order Management category was named in the vendor press release as part of a combined deployment with Openbravo POS to deliver omnichannel order management and store based fulfillment.
The implementation configured Openbravo OMS for core order orchestration, inventory visibility, and store fulfillment workflows, including order routing to stores and pickup management. Configuration work emphasized synchronization of stock positions and fulfillment rules to close gaps in visibility that were causing online order rejections.
Integrations centered on Openbravo POS and the retailer's online order channels to enable store based fulfillment and point of sale order capture, with the OMS instance coordinating inventory and fulfillment decisions with store endpoints. Operational scope covered order management and retail operations across Europe, with specific store level fulfillment activity in the French retail network.
Governance and process changes focused on aligning inventory reconciliation, order routing policies, and store fulfillment procedures, delivered through a phased rollout across targeted sites. The deployment explicitly targeted a reduction in online order rejections due to stock visibility issues as stated in the vendor announcement.
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Caroll Portugal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2013 | 2013 |
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Caroll Portugal TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Caroll Portugal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Caroll Portugal CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Caroll Portugal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caroll Portugal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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