Charlotte, 28208, NC,
United States
Carrier Enterprise Technographics
Carrier Enterprise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carrier Enterprise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Carrier Enterprise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carrier Enterprise has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, Infor CloudSuite Distribution for Distribution ERP in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carrier Enterprise is running and its propensity to invest more and deepen its relationship with Visa , Infor , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carrier Enterprise revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carrier Enterprise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carrier Enterprise Tech Stack and Enterprise Applications
Carrier Enterprise ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Carrier Enterprise implemented Visa Authorize.Net for Payment Processing on its website. The deployment focused on integrating the payment gateway into the public e-commerce checkout to authorize card transactions initiated through the site.
Visa Authorize.Net was configured to handle card authorization and transaction routing, leveraging a hosted payment form and API based authorization workflows consistent with Payment Processing platforms. Configuration included tokenization for stored card references and server side capture orchestration to align online captures with order events.
Operational coverage centers on the website checkout and downstream order management and billing functions, aligning authorization events with order fulfillment workflows. Governance emphasized PCI compliance aware deployment and centralized payment processing controls to standardize authorization, reconciliation, and payment event handling across online sales channels.
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Carrier Enterprise ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Distribution | Distribution ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Carrier Enterprise implemented Infor CloudSuite Distribution. The deployment targets Distribution ERP capabilities to support Carrier Enterprise's operational footprint across retail locations, distribution centers, field offices, business units and headquarters spanning 28 states plus Puerto Rico, the Caribbean, Mexico, and Canada.
The Infor CloudSuite Distribution implementation emphasizes core distribution functionality, configured to manage inventory management, order management, purchasing and supply chain orchestration. Configuration and extensions leverage Infor Workspaces for role-based operational interfaces, extension management for custom business rules, and planned use of Infor AI features to augment operational workflows.
Integration architecture is centered on Infor ION API and BOD messaging to orchestrate data exchange and interface development across external partners and internal systems. The ERP supports transactional flows tied to the companys e-commerce and mobile platforms and coordinates inventory and aftermarket parts distribution processes across stores and distribution centers.
Governance for the CSD program is organized around architectural blueprints, Atlassian Jira for project and change management, and collaboration with the security team to manage application security architecture and data integrity. The CSD Specialist role focuses on translating business requirements into technical designs, developing and managing BODs and APIs, evaluating customizations against standard functionality, and overseeing extension lifecycle and ongoing system optimization.
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Carrier Enterprise Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
Carrier Enterprise implemented Adobe Connect in 2017 on its public website. Adobe Connect is deployed as the company’s Audio Video and Web Conferencing platform to deliver web-native meeting and webinar experiences directly from carrierenterprise.com.
The Adobe Connect deployment is embedded into web pages to support standard conferencing capabilities, including multi-party audio and video streaming, screen sharing, session recording and playback, virtual meeting rooms, and scheduled webinar events. This configuration aligns with typical Audio Video and Web Conferencing architectures where the application orchestrates real-time media, persistent meeting spaces, and content pods to host interactive sessions.
Operationally the implementation centers on external-facing business functions such as customer engagement, product demonstrations, and partner sessions on the public website, with Adobe Connect integrated into site content to provide inline access to live and recorded conferencing experiences.
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Collaboration | Collaboration |
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2022 | 2022 |
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Carrier Enterprise Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Carrier Enterprise eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Product Information Management | eCommerce |
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2016 | 2016 |
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Carrier Enterprise CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Carrier Enterprise ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Carrier Enterprise TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Carrier Enterprise PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Carrier Enterprise IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Carrier Enterprise CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Carrier Enterprise
Apps Being Evaluated by Carrier Enterprise Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||