Dublin, D01 wr62,
Ireland
Carrolls Irish Gifts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carrolls Irish Gifts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Carrolls Irish Gifts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carrolls Irish Gifts has purchased the following applications: Amazon Pay for Payment Processing in 2019, Access MicrOpay (ex Sage MicrOpay) for Payroll in 2005, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carrolls Irish Gifts is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , The Access Group , Occupop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carrolls Irish Gifts revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carrolls Irish Gifts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Carrolls Irish Gifts integrated Amazon Pay as a payment option on its public e-commerce website. Amazon Pay, configured as a Payment Processing method, was embedded into the site checkout to support wallet based authentication and payment authorization flows for online retail customers in Ireland.
The implementation centered on the Amazon Pay checkout widget and accompanying Amazon Pay API calls to handle tokenized payments and payer authentication, and included merchant console configuration for acceptance settings and payout preferences. The deployment affected ecommerce and online payments operations, aligning checkout UX and payment acceptance workflows with card and wallet based processing, and introduced merchant governance around payment configuration and dispute handling.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| The Access Group | Legacy | Access MicrOpay (ex Sage MicrOpay) | Payroll | HCM | n/a | 2005 | 2005 |
In 2005, Carrolls Irish Gifts implemented Access MicrOpay (ex Sage MicrOpay) for Payroll. The deployment established Access MicrOpay as the core payroll engine responsible for weekly payroll processing for more than 350 employees and as the primary payroll ledger feeding the finance function.
The implementation encompassed payroll calculation and payrun scheduling, production of payroll journals, and support for accounts reconciliation and journals. Functional workstreams documented in the environment included posting bank transactions and monthly bank reconciliations for multiple bank accounts, preparing and posting general ledger journals and monthly sales journals, and handling monthly creditors reconciliations and payment runs.
Access MicrOpay operated alongside time and attendance feeds, with Time Point cited as the time capture source, and it was used in coordination with online banking for payment runs and bank posting. Operational responsibilities extended into Accounts Payable, Accounts Receivable and Credit Control workflows, covering credit card and staff expenses coding and processing, utility bill coding and analysis reporting, and Ticket Master cash sheets analysis, reconciliation and commission reporting.
Operational governance was centralized in the finance and payroll function, with a Senior Payroll Specialist covering weekly payroll operations and assisting with accruals and prepayments. The implementation structured recurring finance tasks around the payroll calendar, including resolving payment and creditor queries and completing regular reconciliations to support month end accounting.
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Recruiting | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Carrolls Irish Gifts implemented Google Workspace (Formerly Google G-Suite) to standardize collaboration across its Ireland operations. Public signals on their website indicate Google Workspace is in use for corporate email and content collaboration functions.
The deployment leverages Google Workspace as a cloud hosted SaaS architecture, with core Collaboration services such as Gmail, Calendar, Drive, Docs, Sheets, and Meet provisioned for users. Administration is handled via the Google Workspace Admin console, enabling centralized user provisioning, group management, and domain level settings for the retailer.
Operational coverage includes the companys 400 employees in Ireland, supporting customer facing retail activity alongside corporate and e commerce teams. Governance controls implemented align with Collaboration category practices, including access control and sharing policies, group based permissions, and administrative oversight through role based admin accounts.
Carrolls Irish Gifts Google Workspace (Formerly Google G-Suite) Collaboration is positioned to support primary business functions including email communications, document co authoring, calendar coordination, and content sharing across teams.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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