Johannesburg, 2196,
South Africa
Cartrack South Africa Technographics
Cartrack South Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cartrack South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Cartrack South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cartrack South Africa has purchased the following applications: Jarrison Time for Time and Attendance in 2020, Olark Live Chat for Chatbots and Conversational AI in 2016, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cartrack South Africa is running and its propensity to invest more and deepen its relationship with Jarrison Systems , Olark , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cartrack South Africa revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cartrack South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cartrack South Africa Tech Stack and Enterprise Applications
Cartrack South Africa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jarrison Systems | Legacy | Jarrison Time | Time and Attendance | HCM | n/a | 2020 | 2020 |
In 2020, Cartrack South Africa implemented Jarrison Time, a Time and Attendance application from Jarrison Systems. The deployment established centralized time capture and scheduling for Cartrack South Africa's 110 employees in its Professional Services organization, configured to support daily clocking, timesheet submission, and absence tracking. Jarrison Time serves as the primary Time and Attendance solution for workforce time management across operational teams.
The Jarrison Time configuration included standard functional modules such as time capture, scheduling and rostering, absence management, and timesheet reporting, with configurable manager approval workflows and role based access controls for governance. The system architecture was provisioned to support payroll export processes and operational reporting workflows to HR and operations managers. Cartrack's website uses Mailchimp for customer communications and marketing, noted as a separate web service operating alongside the Jarrison Time deployment rather than as an attendance integration. Governance focused on manager sign off for submitted time, segregation of duties between time administrators and approvers, and role based permissions for auditability.
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Cartrack South Africa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Cartrack South Africa implemented Olark Live Chat on its customer-facing website. Olark Live Chat is part of the Chatbots and Conversational AI category and is used to enable real-time web messaging between visitors and in-house agents. This implementation positions Olark Live Chat as the primary conversational layer supporting customer support and online sales interactions.
The deployment uses the Olark Live Chat browser widget embedded in site pages and a cloud-hosted agent console for customer service staff, consistent with common SaaS chat architectures. Functional capabilities aligned with the Chatbots and Conversational AI category and in scope for this implementation include live messaging, chat routing to support teams, transcript capture for case logging, and visitor presence indicators. Governance and operational changes center on chat handling procedures, routing rules and agent console usage to integrate Olark Live Chat into existing support and sales workflows.
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Cartrack South Africa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Cartrack South Africa implemented Hotjar on its public website to extend its Customer Experience tooling and support web analytics and UX optimization. Cartrack South Africa deployed Hotjar to capture heatmaps, session recordings, funnel analysis and on-site feedback, using the Hotjar snippet to instrument user journeys across core site pages, and thereby linking Hotjar to product, marketing and customer success business functions.
Configuration emphasized client-side instrumentation with Hotjar session recording and heatmap modules enabled for key interaction pages, and funnel tracking configured for conversion paths. Operational governance was centered on the digital product and analytics teams, with recorded sessions and feedback integrated into UX research and optimization workflows, and the deployment limited to the company website with no named backend integrations provided.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cartrack South Africa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Cartrack South Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cartrack South Africa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cartrack South Africa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cartrack South Africa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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