Cartridge World
3917 Mercy Drive,
McHenry, 60050, IL,
United States
McHenry, 60050, IL,
United States
1 815-321-4400
Retail
Cartridge World Technographics
Cartridge World Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cartridge World and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Cartridge World employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cartridge World has purchased the following applications: Sage Intacct for ERP Financial in 2014, In-House ATS for Applicant Tracking System in 2013, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cartridge World is running and its propensity to invest more and deepen its relationship with Sage , In-House Applications , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cartridge World revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cartridge World intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cartridge World Tech Stack and Enterprise Applications
Cartridge World ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Oracle NetSuite ERP | Sage Intacct | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Cartridge World implemented Sage Intacct as its ERP Financial system, contracting Armanino LLP in October 2014 to deliver a custom-tailored accounting and financial reporting solution. The rollout replaced Oracle NetSuite ERP for the US franchise operations and targeted consolidation of multi-jurisdictional financials across North America, the UK, France and Australia. The engagement was positioned as a cloud-based consolidation program to centralize accounting and reporting for the franchisor and its franchise network.
The implementation focused on core accounting and financial reporting capabilities of Sage Intacct, leveraging the application’s multi-dimensional architecture to enable transaction tagging, customised analysis of KPIs and budget variance reporting. Configuration work by Armanino emphasised consolidated reporting and automated financial consolidation workflows to reduce manual journal adjustments and manual aggregation across locations. The solution used Sage Intacct’s tagging and dimensional reporting to create location, franchise, and KPI-aligned ledgers for analysis and roll-up.
Armanino LLP provided the systems integration and implementation services, building a cloud-centric deployment that tied distributed franchise transaction data into a single reporting fabric. Operational coverage included the corporate finance function and global consolidation processes, with the implementation designed to standardize reporting across the franchisor and its international site footprint. The approach preserved location-level transaction detail while enabling consolidated financial statements and variance analysis at corporate.
Governance and process changes accompanied the technical deployment, with finance leadership redesigning workflow to centralize reporting and reduce subscription and maintenance complexity. Cartridge World reported a reduction in its annual subscription fee by two-thirds following the redesign, and Armanino projected that implementation expenditure would be recouped within six months of deployment. The outcome prioritized automated consolidation, reduced manual reporting effort, and a single cloud accounting solution through Sage Intacct.
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Cartridge World HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2013 | 2014 |
In 2013, Cartridge World deployed an In-House ATS as its Applicant Tracking System, embedded on the company careers website to centralize job posting and candidate intake. The In-House ATS implementation uses In-House Applications on the corporate careers site to capture applications, publish openings, and present recruiter-facing candidate lists, supporting recruiting and HR business functions for store-level and corporate hiring workflows.
Implementation emphasis focused on standard Applicant Tracking System capabilities, including job requisition publishing, web-based application forms, resume and attachment handling, candidate pipeline status tracking, and recruiter access controls. Operational coverage centers on the corporate careers web layer and HR recruiting teams, with governance oriented to hiring workflow orchestration, recruiter ownership of status transitions, and web-hosted configuration for posting and screening processes.
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Cartridge World AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cartridge World implemented LiveChat on its corporate website. LiveChat is deployed as part of Cartridge World Chatbots and Conversational AI tooling to provide real time customer engagement for retail ecommerce and store support on the site.
The implementation centers on a web chat widget and the LiveChat agent console, with standard configuration elements such as automated greetings, canned responses, chat routing to agents, and transcript capture. These functional modules support customer service workflows and pre sales inquiry handling, aligning LiveChat with Cartridge World customer support and ecommerce operations.
Deployment is website embedded and operated by Cartridge World customer service teams across its United States footprint, focusing on online visitor engagement and inbound chat handling. No external system integrator was specified in the source, and no named backend integrations were reported, so the implementation appears scoped to site level chat instrumentation and agent workflow enablement.
Governance and operational changes emphasize centralized management of the LiveChat console, agent access controls, and chat handling procedures under customer service leadership. The narrative positions Cartridge World LiveChat Chatbots and Conversational AI as a customer support layer integrated into web engagement and front line support processes.
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Cartridge World Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Cartridge World eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Cartridge World CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cartridge World IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cartridge World
| First Name | Last Name | Title | Function | Department | Phone | |
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Owner | CXO | Finance | |
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Chief Executive Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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Global CFO and CWNA CEO | CXO | Finance | |
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Director of Finance | Director | Finance | |
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Chairman and Global CEO | CXO | Finance | |
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Senior Accountant | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Cartridge World Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cartridge World IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cartridge World digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cartridge World Technographics
Cartridge World is a Retail organization based in United States,
with around 1400 employees and annual revenues of $250.0 million.
Cartridge World operates a diverse technology stack with applications such as
Sage Intacct, In-House ATS and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Cartridge World has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, In-House Applications and LiveChat, Inc..
Cartridge World recently adopted applications including
LiveChat in 2021, WooCommerce in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cartridge World’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cartridge World’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cartridge World technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.