Celaya, 38010,
Mexico
Casa Inn Technographics
Casa Inn Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Casa Inn and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32 Casa Inn employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Casa Inn has purchased the following applications: Kopernet Loyalty for Customer Loyalty in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Casa Inn is running and its propensity to invest more and deepen its relationship with Kopernet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Casa Inn revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Casa Inn intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Casa Inn Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kopernet | Legacy | Kopernet Loyalty | Customer Loyalty | CRM | n/a | 2019 | 2019 |
In 2019 Casa Inn implemented Kopernet Loyalty to establish a Customer Loyalty program across its Mexico operations. Kopernet Loyalty functions as Casa Inn's Customer Loyalty platform, centering on a points wallet model to manage guest rewards and redemptions.
Configuration aligns with standard Customer Loyalty capabilities, with emphasis on a points wallet, member enrollment and guest profile management, rewards catalog and redemption processing, and balance tracking. Kopernet Loyalty is described in vendor materials as a hospitality-focused loyalty and CRM solution, and Casa Inn's listing among published customers indicates use of these primary modules.
The deployment is provisioned via Kopernet's platform and scoped to guest-facing operations at Casa Inn properties in Mexico, covering front-desk reward issuance and redemption touchpoints as well as guest account use during transactions. Integrations are expected to follow typical loyalty workflows, linking member accounts to reservation and property operations for accrual and redemption, without public disclosure of specific third party system names.
Operational governance appears oriented to marketing and property operations teams for program configuration and member lifecycle management, with role based access for administrators and property staff. Rollout details and performance outcomes were not disclosed publicly, the vendor page does not provide published outcome metrics.
|
IT Decision Makers and Key Stakeholders at Casa Inn
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Casa Inn Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||