Chesterfield, x, S40 2EX,
United Kingdom
Ccs Media Ltd. Technographics
Ccs Media Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ccs Media Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Ccs Media Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ccs Media Ltd. has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Campaign Monitor Email Marketing for Marketing Automation in 2020, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ccs Media Ltd. is running and its propensity to invest more and deepen its relationship with Cisco Systems , Campaign Monitor , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ccs Media Ltd. revenues, which have grown to $216.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ccs Media Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ccs Media Ltd. Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Ccs Media Ltd. implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment surfaces Cisco Webex Meetings directly on the company website to provide web-based join flows for both external clients and internal participants.
Cisco Webex Meetings was configured to deliver core conferencing capabilities including real-time video and audio, screen sharing, meeting scheduling, and recording, reflecting standard functional modules of an Audio Video and Web Conferencing platform. The implementation emphasizes browser and client join options to simplify attendee access from customer-facing pages.
Operationally the deployment supports sales, pre-sales demonstrations, and professional services collaboration across the organization, aligning meeting provisioning with client engagement workflows. Governance established standardized meeting templates and joining procedures to ensure consistent client-facing experiences, and Webex Meetings on the website serves as the primary entry point for scheduled and ad hoc conferencing.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Ccs Media Ltd. implemented Campaign Monitor Email Marketing to support Marketing Automation across its digital marketing activities, deploying the application on its corporate website for subscriber capture and campaign delivery. Campaign Monitor Email Marketing is used as the primary email campaign engine within the companys marketing and customer engagement functions, integrating directly with on-site sign up points and web tracking to manage permissioned communications.
The implementation of Campaign Monitor Email Marketing included configuration of campaign templates, subscriber list management, segmentation logic, automated workflow sequences, and scheduled campaign delivery aligned to typical Marketing Automation practices. Configuration work focused on reusable template libraries, list hygiene processes, segmentation by behavioral and firmographic signals captured on site, and automation sequences for nurture and re-engagement workflows.
Operational integration centered on embedding subscription forms and tracking snippets on the Ccs Media Ltd. website to centralize subscriber capture and to feed contact metadata into the Campaign Monitor Email Marketing instance. The deployment supported marketing and customer engagement teams in the United Kingdom, providing a consolidated channel for email newsletters, product updates, and event invitations driven from site interactions.
Governance measures implemented alongside the application emphasized consent management, opt in confirmation flows, and campaign approval workflows to align email practices with UK data protection expectations. Operational ownership remained with the marketing organization, which standardized segmentation and campaign scheduling procedures to maintain consistent messaging and compliance controls.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Ccs Media Ltd. implemented Atlassian Jira Service Desk. The deployment is exposed on their website to provide a customer-facing service portal and internal ticket intake, positioning the solution as the company’s primary IT Service Management interface for the UK-based professional services organization with approximately 370 employees.
The implementation leverages core IT Service Management capabilities, including incident management, service request fulfillment, a service catalog, knowledge base access, configurable workflows, SLA tracking, and automated routing. Atlassian Jira Service Desk was configured with custom issue types, queue structures, and automation rules to manage ticket lifecycles and priority handling.
The service desk is surfaced via the corporate website, providing web-based intake for customers and staff and supporting API-driven extensibility for additional tooling. Operational coverage focuses on centralizing request and incident intake through the web portal, enabling a single source of record for service interactions and ticketing workflows.
Governance was structured around role-based agent permissions, queue ownership, escalation paths, and documented SLA policies to align support processes with IT Service Management practices. The rollout emphasized standardized triage and ticket routing, formalized escalation procedures, and configuration governance to maintain consistent service handling across support teams.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Ccs Media Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ccs Media Ltd. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||