Arnhem, 6827 AT,
Netherlands
Ccv Nederland Technographics
Ccv Nederland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ccv Nederland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Ccv Nederland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ccv Nederland has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ccv Nederland is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ccv Nederland revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ccv Nederland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ccv Nederland Tech Stack and Enterprise Applications
Ccv Nederland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ccv Nederland deployed LiveChat on its public website. The deployment uses LiveChat and is categorized as Chatbots and Conversational AI to deliver real time customer messaging and synchronous support directly through the website. The implementation centers on an on site chat widget that initiates conversations with visitors, captures chat transcripts, and routes inquiries to the support team. LiveChat is positioned as the primary conversational interface supporting the customer service organization at Ccv Nederland.
Functional capabilities implemented follow Chatbots and Conversational AI patterns, including proactive greetings, canned responses for common queries, agent queueing and transcript capture for agent follow up. Configuration emphasizes browser delivered widget behavior and agent console access for the support team, enabling chat handling and history review within existing support workflows. Operational coverage is the Ccv Nederland website serving customers in the Netherlands, with governance focused on the customer service function and standard messaging and escalation workflows. The implementation narrative describes LiveChat as the conversational layer on the web channel without detailing additional third party integrations.
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Ccv Nederland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ccv Nederland deployed Microsoft 365 as its primary Collaboration platform. The deployment covers the company of approximately 900 employees in the banking and financial services sector in the Netherlands, and Microsoft 365 usage is referenced on the company website indicating a cloud first collaboration posture.
The Microsoft 365 implementation centers on standard Collaboration modules, including Exchange Online for corporate email, Microsoft Teams for real time communications and meetings, SharePoint Online for intranet and document libraries, OneDrive for Business for personal file storage, and the Microsoft 365 Office suite for productivity and coauthoring. Configuration work included tenant level provisioning, user licensing assignment, mailbox and Teams provisioning, and SharePoint site architecture aligned to departmental content ownership and document management workflows.
Architecturally the deployment follows a SaaS tenant model with centralized administration, role based access control for IT and business administrators, and policy controls applied at the tenant level to manage external sharing and data retention. Identity and access are managed through Microsoft 365 administrative controls to support single sign on and scoped access across offices and remote sites in the Netherlands, providing consistent collaboration endpoints for corporate communications, customer support, and knowledge management functions.
Governance activities described for this category aligned with banking sector needs included centralized tenant governance, administrative role segregation, and implementation of file sharing and retention policies to reduce unmanaged data exposure. Rollout and operational ownership were positioned within IT and corporate compliance teams, focusing on user provisioning, lifecycle management, and ongoing policy enforcement within the Microsoft 365 Collaboration environment.
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Ccv Nederland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Ccv Nederland deployed WooCommerce as its eCommerce application on the public website, using Automattic as the vendor. The implementation embedded WooCommerce to deliver storefront, catalog and checkout capabilities directly within the site, establishing an online sales channel for banking and financial services related offerings.
Configuration centered on standard eCommerce modules, including product catalog management, shopping cart and checkout flows, order management and administrative dashboards for pricing and content updates. Operational coverage targeted web sales, marketing and customer support functions, with site administrators and commerce operators responsible for catalog publishing, order processing and role based access control as part of governance and operational workflows.
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Ccv Nederland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Ccv Nederland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Ccv Nederland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Ccv Nederland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ccv Nederland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ccv Nederland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-15 | Ccv Nederland | Evaluated | Fiserv | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations |