Cdiscount
Cdiscount Technographics
Cdiscount Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cdiscount and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Cdiscount employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cdiscount has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2016, SAP SuccessFactors Compensation for Compensation Management in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cdiscount is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Axelor , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cdiscount revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cdiscount intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cdiscount Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP Financial Management | n/a | 2016 | 2017 |
In 2016 Cdiscount implemented Kofax ReadSoft Online as part of an AP Automation initiative to digitize supplier invoice intake for its accounting operations. Cdiscount provisioned Kofax ReadSoft Online to centralize invoice capture and structured data extraction, supporting invoice registration and payment workflows used by the accounting team.
Configuration work emphasized invoice capture with OCR-led data extraction, and the creation and management of multi-step invoice validation workflows for overhead supplier invoices. The implementation also aligned with expense management controls and configuration of Cleemy and Lucca for expense report validation and payments.
The ReadSoft deployment was part of a broader dematerialized invoice entry program between 2016 and 2018 and later aligned with an SAP S4 ERP project from 2018 to 2021, and it intersected with an input assistance robot implemented using UiPath. Operational scope focused on accounting functions at the Bordeaux office, including user training for business and accounting users and support for monthly closing activities.
Governance included workflow ownership by accounting officers, iterative configuration of validation rules, and training-driven rollout to business and accounting users. Cdiscount Kofax ReadSoft Online AP Automation therefore covers invoice intake, automated validation workflows, expense controls, and integration touchpoints with ERP and RPA components.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | Arago Consulting | 2021 | 2021 |
In 2021, Cdiscount implemented SAP SuccessFactors Compensation as the compensation module within a broader SAP SuccessFactors-based HRIS modernization to improve HR performance and support sustained double digit growth. The initiative positioned SAP SuccessFactors Compensation at the core of a Compensation Management strategy that ran alongside Employee Central, Performance & Goals and Recruiting to centralize salary review, bonuses and career interview campaigns for France's leading e-commerce retailer.
The implementation delivered a modular configuration using SAP SuccessFactors Employee Central for core HR, SAP SuccessFactors Compensation for structured salary review and bonus calculation, and SAP SuccessFactors Performance and Goals to manage appraisal campaigns and calibration workflows. Configuration focused on supporting large internal mobility flows, centralized employee records, structured salary review cycles, and user friendly interfaces for managers and the Management Committee to access HR data and conduct team management tasks.
Integration architecture was built around a Boomi integration layer, establishing a unique repository for updating inputs and outputs across third party systems. The Boomi layer orchestrated integrations to Active Directory account provisioning, badge management, expense report feeds, time management, recruitment and training workflows, and payroll systems, enabling single source updates for entry and exit events and reducing duplicated data entry. Arago Consulting served as the implementation integrator, bringing SuccessFactors functional, project and business expertise and supporting cloud native deployment practices and post go live continuity.
Governance and process changes accompanied the technical rollout, with redesigned HRIS governance to share HR information with managers and the Management Committee and to operationalize career interview management and salary review campaigns. Explicit outcomes reported by the project included accelerated HR processes through automation, a substantial reduction in data double entry, enhanced accessibility for managers and employees, improved HR efficiency, an elevated internal company image and increased manager commitment.
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Core HR | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cdiscount deployed Microsoft 365 as its Collaboration platform. The implementation centralized core collaboration services and provisioned unified messaging, document management, and real time communication capabilities across the organization. Microsoft 365 was used to provide Exchange Online email and calendaring, SharePoint content management, OneDrive personal storage, and Microsoft Teams for synchronous collaboration.
The rollout included web facing components, with Cdiscount using Microsoft 365 on their website for elements of content delivery and user facing collaboration workflows. Operational coverage aligned with retail business functions such as merchandising, customer service, and corporate communications, reflecting typical Collaboration category adoption across departments. Governance emphasized standardized identity and access controls and content lifecycle policies implemented through Microsoft 365 administrative controls and configuration.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Cdiscount
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cdiscount Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cdiscount Technographics
Cdiscount is a Retail organization based in France,
with around 2000 employees and annual revenues of $4.00 billion.
Cdiscount operates a diverse technology stack with applications such as
Kofax ReadSoft Online, SAP SuccessFactors Compensation and Microsoft 365,
covering areas like AP Automation, Compensation Management and Collaboration.
Cdiscount has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and Microsoft.
Cdiscount recently adopted applications including
Axelor ERP in 2021, SAP SuccessFactors Compensation in 2021 and SAP SuccessFactors Employee Central in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cdiscount’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cdiscount’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cdiscount technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.