CDP Worldwide
60 Great Tower Stree,
London, EC3R 5AZ,
United Kingdom
London, EC3R 5AZ,
United Kingdom
44 20 3818-3900
Non Profit
CDP Worldwide Technographics
CDP Worldwide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CDP Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 CDP Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CDP Worldwide has purchased the following applications: Softworks HR Management for Core HR in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CDP Worldwide is running and its propensity to invest more and deepen its relationship with Softworks , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CDP Worldwide revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CDP Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CDP Worldwide Tech Stack and Enterprise Applications
CDP Worldwide HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softworks | Legacy | Softworks HR Management | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, CDP Worldwide deployed Softworks HR Management to centralize Core HR functions and support the Global HR and People Development Director. The implementation was positioned to manage employee relations cases including maternity and paternity, absence management, performance management, recruitment campaign planning support, payroll processing and pension administration across the organization.
Softworks HR Management was configured to support discrete functional workflows for absence tracking, performance case handling, recruitment process design, monthly payroll runs and pension scheme administration. The project included procurement activities, process design, system configuration, testing and global deployment, with the system owner responsible for the full system life cycle.
Operational coverage extended across HR, People Development and line managers globally, with the platform used to coordinate consultation meetings and to execute restructures and HR change programmes. The implementation supported administrative and governance activities such as developing and implementing new HR policies and delivering HR workshops to managers and staff.
Governance of Softworks HR Management emphasized case management workflows and policy enforcement, with the HR lead maintaining responsibility for configuration changes, testing cycles and deployment sequencing. CDP Worldwide Softworks HR Management Core HR supported HR operations, payroll administration, recruitment planning and employee relations through a managed, global rollout.
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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CDP Worldwide AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 CDP Worldwide implemented Ruby Live Chat on its public website. Ruby Live Chat is deployed as part of CDP Worldwide's Chatbots and Conversational AI tooling to provide real-time web visitor engagement and agent-assisted messaging for support and stakeholder inquiries. The deployment is implemented as a web-embedded widget that captures live conversations, persists chat transcripts, and surfaces session context to agents for follow-up. Configuration emphasized conversational workflows common to the category, including canned responses, presence-aware routing, and session handoff between agents.
Ruby Live Chat now supports CDP Worldwide's web-facing customer service and communications functions, centralizing chat intake for teams handling stakeholder engagement and donor inquiries. Operational setup concentrated on widget behavior, availability scheduling, conversation management, and agent protocols to ensure consistent handling of web-originated contacts. Governance covered chat handling policies and transcript retention rules to enable coordinated follow-up, while in-application reporting and conversation management features provide visibility into chat volumes and agent activity. The implementation of Ruby Live Chat ties CDP Worldwide Ruby Live Chat Chatbots and Conversational AI to core customer support and communications workflows on the corporate website.
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CDP Worldwide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CDP Worldwide implemented Microsoft 365 as its Collaboration platform. CDP Worldwide is a United Kingdom based non profit with approximately 400 employees and the Microsoft 365 deployment is surfaced on their public website, indicating public-facing integration of cloud productivity services. Microsoft 365 is positioned as the central Collaboration toolset for email, document sharing, and team communications across the organization.
The deployment follows a cloud-hosted Microsoft 365 tenant architecture and leverages core Collaboration capabilities such as Exchange Online for messaging, SharePoint Online for content and intranet sites, Microsoft Teams for synchronous collaboration, and OneDrive for personal file sync. Identity and access management typically align with Azure Active Directory for single sign-on and group-based licensing, which centralizes IT administration and user provisioning for communications, program teams, and knowledge management. Tenant-level governance and site configuration control content-sharing and external access, shaping collaboration workflows and compliance posture. CDP Worldwide Microsoft 365 Collaboration supports communications and knowledge management business functions across the organization.
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CDP Worldwide Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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CDP Worldwide CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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CDP Worldwide ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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CDP Worldwide TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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CDP Worldwide PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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CDP Worldwide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CDP Worldwide
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Director, Human Resources and People Development | Director | HR | |
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Senior Human Resources Manager | Manager | HR | |
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Senior HR Manager, Regions and People Development | Manager | HR | |
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Senior Human Resources Business Partner | Manager | HR | |
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Apps Being Evaluated by CDP Worldwide Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CDP Worldwide IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CDP Worldwide digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CDP Worldwide Technographics
CDP Worldwide is a Non Profit organization based in United Kingdom,
with around 400 employees and annual revenues of $30.0 million.
CDP Worldwide operates a diverse technology stack with applications such as
Softworks HR Management, Ruby Live Chat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
CDP Worldwide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Softworks, Ruby and Microsoft.
CDP Worldwide recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, DocuSign eSignature in 2022 and SMTP Transactional Emails in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CDP Worldwide’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CDP Worldwide’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CDP Worldwide technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.