Celio
Celio Technographics
Celio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Celio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Celio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Celio has purchased the following applications: SAP Business Suite for ERP Financial in 2013, SAP Retail for Retail Management in 2013, iFIX Gyaani for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Celio is running and its propensity to invest more and deepen its relationship with SAP , Adyen , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Celio revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Celio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Celio Tech Stack and Enterprise Applications
Celio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Celio deployed SAP Business Suite to consolidate its retail and financial operations, using the solution to deliver ERP Financial capabilities across the group. The project was directed from the scoping phase through to deployment, with explicit program leadership coordinating business process owners and technical contributors.
The implementation encompassed ECC retail, FI, CO, COPA, MM, SD running on HANA with BW for reporting and analytics, and POS-DM on HANA for point of sale data management. SAP Business Suite components were configured to support retail merchandising, supply chain procurement, inventory control, sales order processing, and financial closing workflows.
Functional coverage included unification of accounting and controlling for 24 group companies, centralized management of purchasing and international supply flows, inventory management, distribution to subsidiary stores, support for franchised sales, and store back office operations. POS-DM was deployed to capture in-store transactions and feed retail data into ECC retail and the FI/CO ledgers to support unified financial posting and reporting.
Program governance combined a central project direction with contributions from 120 participants including BPO resources, KU, and consulting staff, and included the rollout of SAP MiM to 750 owned points of sale. The implementation established a single SAP Business Suite ERP Financial backbone across Celio s retail footprint and aligned master data, accounting, and controlling processes across the group.
|
 |
|
|
ERP Financial | ERP |
|
2012 | 2012 |
|
|
|
|
|
Payment Processing | ERP |
|
2014 | 2014 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2023 | 2023 |
|
Celio ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Retail | Retail Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Celio implemented SAP Retail as its core commerce and store operations platform, aligning the program to the Retail Management category and executing direction du projet SAP retail from scoping through solution deployment. The engagement covered SAP Retail as the primary application, with an explicit deployment strategy that centralized retail transaction processing and store back office functions under a unified SAP footprint.
The technical implementation included ECC retail alongside financial modules FI, CO and COPA, and logistics modules MM and SD, running on SAP HANA and instrumented with BW for reporting. Point of sale data management was executed with POS-DM on HANA, and the rollout included SAP MiM deployed into the 750 company owned points of sale, consolidating store level merchandise and transaction flows.
Functionally the implementation redefined core business processes across purchasing, international supply flows, inventory management, distribution to subsidiary stores, franchisee sales and store back office operations. The program explicitly targeted unification of accounting and controlling for the group, standardizing financial close and management accounting across 24 legal entities within the Celio group.
Program governance and delivery were run with a 120 person contributor base including BPO resources, knowledge users and consulting staff, covering project management from the framing phase through cutover and store deployments. Rollout emphasis was on application configuration, master data harmonization and operational cutover to SAP Retail and SAP MiM across the owned store network, while consolidating shared financial and controlling processes at group level.
|
Celio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iFIX tech Global | Legacy | iFIX Gyaani | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Celio implemented iFIX Gyaani, a Chatbots and Conversational AI application, to support IT and support functions across Celio India. The initiative was positioned as part of a digital transformation effort to enhance productivity, transparency, and service excellence for IT operations and user support. Deployment focused on operational workflows in India and on embedding conversational automation into day to day support processes.
Configuration leveraged iFIX Gyaani's chatbot and automation modules as described by the vendor, with implementation workstreams around conversational workflows, a centralized knowledge corpus, and automated triage for routine support requests. Functional configuration emphasized conversational self service, knowledge driven responses, and scripted automation to handle repeatable tasks while routing complex issues for human escalation. Capabilities were aligned to IT service desk and end user support use cases to standardize interaction handling and content curation.
Operational scope concentrated on IT operations and support teams in India, with governance oriented toward knowledge management, conversational workflow ownership, and role based content stewardship to preserve transparency of support interactions. Rollout included agent enablement and configuration of service workflows to integrate iFIX Gyaani into existing support processes and responsibilities. Celio reported improvements to productivity and operational transparency in India following the iFIX Gyaani deployment.
|
Celio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2012 | 2012 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Celio Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2010 | 2011 |
|
Celio eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
eCommerce | eCommerce |
|
2014 | 2014 |
|
|
|
|
|
eCommerce | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2019 | 2019 |
|
Celio SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2014 | 2014 |
|
Celio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2015 | 2015 |
|
Celio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
Celio Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2013 | 2013 |
|
Celio TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
|
|
|
|
Treasury Management | TRM |
|
2015 | 2015 |
|
Celio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Celio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
Celio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Celio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Stock Controller | Director | Finance | |
|
|
|
IT Supply Chain Manager | Manager | Supply Chain | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Corporate Controller | Director | Finance | |
|
|
|
IT Finance Manager | Manager | IT | |
|
|
|
Group CFO & Secretary General | CXO | Finance | |
|
|
|
Business Controller France | Director | Operations | |
|
|
|
Vice President Finance | VP | Finance | |
|
|
|
Directeur Logistique | Director | Supply Chain | |
|
|
|
Head Group Controlling | Director | Finance | |
|
|
|
Deputy VP Supply Chain | VP | Supply Chain | |
|
|
|
Supply chain manager | Manager | Supply Chain | |
|
|
|
Non-market purchases Manager in France and internationally | Manager | Procurement | |
|
|
|
Store supply Director - France & International | Director | Supply Chain | |
|
|
|
VP Finance Europe & Group Operations Controller | VP | Finance | |
|
|
|
Director Information Systems | Director | IT | |
|
Apps Being Evaluated by Celio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Celio IT executives and key decision makers. This section highlights Celio's latest recorded technology evaluations, including SAP Sustainability Control Tower for Environmental, Social, and Governance (ESG) on 2024-12-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Celio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-05 | Celio | Evaluated | SAP | SAP Sustainability Control Tower | Environmental, Social, and Governance (ESG) | EPM |
FAQ - APPS RUN THE WORLD Celio Technographics
Celio is a Retail organization based in France,
with around 4000 employees and annual revenues of $1.25 billion.
Celio operates a diverse technology stack with applications such as
SAP Business Suite, SAP Retail and iFIX Gyaani,
covering areas like ERP Financial, Retail Management and Chatbots and Conversational AI.
Celio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and iFIX tech Global.
Celio recently adopted applications including
Fastly in 2024, Amazon Pay in 2023 and iFIX Gyaani in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Celio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Celio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Celio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.