Montvale, 7645, NJ,
United States
CEM Business Solutions Technographics
CEM Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CEM Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 CEM Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CEM Business Solutions has purchased the following applications: Collect.chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CEM Business Solutions is running and its propensity to invest more and deepen its relationship with Collect.chat , Microsoft , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CEM Business Solutions revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CEM Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CEM Business Solutions Tech Stack and Enterprise Applications
CEM Business Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Collect.chat | Legacy | Collect.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, CEM Business Solutions deployed Collect.chat on its public website as a Chatbots and Conversational AI solution. The implementation used Collect.chat as an embedded client-side conversational widget to engage visitors, capture contact details, and qualify inbound inquiries through interactive conversational forms.
Configuration focused on conversational forms with conditional logic, response validation, and front-end scripting to maintain conversation state and capture structured lead data. Collect.chat was provisioned to manage question flows and store conversation transcripts within the application, serving as the primary conversational layer for web-based customer engagement.
Operational coverage centered on the corporate website and supported sales and client engagement functions. Ongoing governance and bot maintenance were operated through the marketing and web operations team using the Collect.chat admin console for edits, testing, and conversation analytics.
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CEM Business Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CEM Business Solutions implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment was executed as a cloud-hosted SaaS platform delivering enterprise email, document management, and real-time teamwork capabilities for the organization. CEM Business Solutions Microsoft 365 Collaboration supports internal collaboration and project delivery workflows across the firm.
Configuration emphasis included core collaboration modules such as Exchange Online, SharePoint Online, OneDrive and Teams to centralize mail, file storage and synchronous communication across consulting, project delivery and internal operations. Governance was aligned to professional services requirements with identity and access controls, mailbox and sharing policies and tenant-level administrative controls to manage external sharing and compliance. Public website references indicate Microsoft 365 components are present on CEM Business Solutions' site.
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CEM Business Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, CEM Business Solutions implemented Microsoft Azure Cloud Services to host its public website. The deployment uses Microsoft Azure Cloud Services within the Application Hosting and Computing Services category and provides the cloud platform for the company web presence and related customer-facing assets.
The implementation centers on cloud-hosted web infrastructure, leveraging Application Hosting and Computing Services capabilities such as scalable compute, managed storage, and platform services to support site availability and content delivery. Operational responsibility is held by the company IT team in the United States, and governance emphasizes configuration management, monitoring, and access control for the website environment. Microsoft Azure Cloud Services is the primary application platform named in the deployment and is cited as the hosting environment on the company website.
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at CEM Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| COO | CXO | Finance | ||||
| Senior Business Development Executive | Director | Sales |
Apps Being Evaluated by CEM Business Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||