Little Rock, 72201, AR,
United States
Centennial Bank Technographics
Centennial Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Centennial Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Centennial Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centennial Bank has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2018, NewgenONE Case Management for Case Management in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centennial Bank is running and its propensity to invest more and deepen its relationship with UKG , Newgen , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centennial Bank revenues, which have grown to $619.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centennial Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Centennial Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Centennial Bank implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its external hiring platform. The deployment positioned UKG Pro Recruiting within Centennial Bank's Recruiting,Applicant Tracking System estate to capture and manage candidate intake via the corporate careers site.
Configuration focused on core modules typical for the category, including job posting and requisition management, candidate application intake, applicant tracking, interview scheduling, and offer workflow orchestration. The UKG Pro Recruiting application was configured to enforce configurable hiring workflows, candidate status transitions, and compliance-oriented data capture consistent with an Applicant Tracking System.
Operational integration included embedding the UKG Pro Recruiting career portal on Centennial Bank's public website to capture external applications directly, enabling a career site to ATS handoff for candidate records. The implementation supported Talent Acquisition, HR operations, hiring managers, and branch-level recruitment activities across Centennial Bank's United States operations.
Governance centered on centralized applicant tracking and standardized requisition approvals, with HR process owners responsible for workflow configuration, user access, and audit-ready recordkeeping. UKG Pro Recruiting (ex UltiPro Recruiting) serves as the centralized Recruiting,Applicant Tracking System for external hiring through the bank's website.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Newgen | Legacy | NewgenONE Case Management | Case Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Centennial Bank implemented NewgenONE Case Management to underpin NewgenONE’s digital deposit account opening solution across its US brands, deploying Case Management to govern account onboarding workflows. The deployment targeted online account onboarding and digital deposit account opening to streamline customer entry points and reduce manual intervention in account creation.
NewgenONE Case Management was used to instrument case intake and workflow orchestration for account opening, applying task assignment, document capture, and audit logging as primary functional capabilities consistent with Case Management platforms. The implementation positioned NewgenONE Case Management as the operational hub for routing account-opening cases, enforcing business rules, and maintaining a transaction-level audit trail for each customer onboarding instance.
Operational scope covered Centennial Bank’s retail brands in the United States, affecting retail deposit onboarding, operations teams, compliance monitoring, and customer service touchpoints. Governance shifted toward centralized case queues and rules-based routing to reduce handoffs, standardize decisioning steps, and create clearer escalation paths for exceptions in the account opening lifecycle.
The program explicitly aimed to reduce manual intervention and improve customer experience in online account onboarding, and it is expected to yield improvements in compliance oversight and operational efficiency through centralized case tracking and standardized workflows.
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Core Banking | ERP Services and Operations |
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2024 | 2024 |
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Digital Banking | ERP Services and Operations |
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2024 | 2024 |
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Lease Management | ERP Services and Operations |
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2017 | 2017 |
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Centennial Bank deployed Cisco Webex Meetings as part of its Audio Video and Web Conferencing footprint. Cisco Webex Meetings is embedded on the Centennial Bank website to enable client-facing virtual interactions while also supporting internal meeting workflows across its 1,800 employee operations.
The Cisco Webex Meetings configuration emphasizes core Audio Video and Web Conferencing capabilities, including scheduled and ad hoc video conferencing, HD audio, screen sharing, session recording, participant management and host moderation controls. The deployment follows standard category workflows for meeting scheduling, invitation and join flows, and recording capture to support both customer engagements and internal collaboration.
Operational coverage spans customer service and retail banking channels as well as corporate communications and branch collaboration, with centralized administration to standardize security and access settings. Governance focuses on meeting-level access controls and moderation practices and on consistent configuration templates to align Webex Meetings use with banking operational requirements.
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2021 | 2021 |
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Video Surveillance System | Physical Security |
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2021 | 2021 |
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Video Surveillance System | Physical Security |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Centennial Bank
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| No data found | ||||||
Apps Being Evaluated by Centennial Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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