Central Arkansas Water
221 E Capitol Ave,
Little Rock, 72202, AR,
United States
Little Rock, 72202, AR,
United States
1 501-372-5161
Utilities
Central Arkansas Water Technographics
Central Arkansas Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Arkansas Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 Central Arkansas Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Arkansas Water has purchased the following applications: Cayenta ERP for ERP Financial in 2020, Microsoft 365 for Collaboration in 2015, ProcessWire for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Arkansas Water is running and its propensity to invest more and deepen its relationship with Cayenta , Paymentus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Arkansas Water revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Arkansas Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Arkansas Water Tech Stack and Enterprise Applications
Central Arkansas Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cayenta | Legacy | Cayenta ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Central Arkansas Water initiated a multi-year conversion to Cayenta ERP, categorized as ERP Financial. The program culminated in a cutover to Cayenta Utilities with a go-live in June 2021, and the organization entered 2021 managing an extreme winter storm that placed acute operational stress on field crews and customer support during the rollout.
The implementation focused on core ERP Financial workflows and utility billing aligned capabilities, with the deployment team configuring financial ledgers, revenue accounting workflows, and customer account management processes consistent with Cayenta ERP and Cayenta Utilities functionality. Project work included multiple rounds of data conversions and integrated testing protocols to validate billing and financial datasets and to ensure transactional integrity across accounting and customer records.
Operational coverage extended across CAW internal teams, with the Pinnacle Project team comprising integral staff members who executed conversion activities and led training. The rollout emphasized preparing customer service and field operations personnel, ensuring all CAW staff received training to help customers and to troubleshoot issues arising from the new system.
Governance was run through the internal Pinnacle Project team, which managed data conversion sequencing, integrated testing cycles, and training delivery. Explicit outcomes from the effort included consolidated data in a validated form, clarified business processes to support billing and customer interactions, and an internal support posture to address post go-live troubleshooting.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Central Arkansas Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Central Arkansas Water implemented Microsoft 365 to centralize collaboration and productivity across its 280 employee organization. Microsoft 365 is identified here in the Collaboration category and was adopted to support core business functions including internal collaboration, messaging, document management, and desktop productivity.
The deployment leveraged Microsoft 365 application capabilities such as Exchange Online for email and calendaring, SharePoint Online for intranet and document libraries, OneDrive for individual file sync, Microsoft Teams for synchronous collaboration, and the Office desktop and web applications for authoring. Configuration work focused on tenant-level settings, identity alignment, mailbox provisioning, SharePoint site architecture, and Teams channel structure to align collaboration topology with departmental workflows.
Operational coverage extended across administrative, customer service, finance, and operations groups within the utility, reflecting a single Microsoft 365 tenant model appropriate for a mid-size utility organization. The implementation emphasized role-based access to SharePoint content, scoped Teams collaboration spaces for cross-functional projects, and OneDrive usage for individual worker productivity to reduce ad hoc file sharing.
Governance and operational controls centered on centralized tenant administration, Azure Active Directory based user provisioning and authentication, and policy-driven access controls for content and communications. Rollout and ongoing management practices included site and team lifecycle policies, standardized provisioning workflows, and administrative controls to enforce compliance and reduce sprawl while supporting Collaboration functions across the business.
|
Central Arkansas Water Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ryan Cramer Design | Legacy | ProcessWire | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022 Central Arkansas Water deployed ProcessWire as its Web Content Management platform for the public corporate website carkw.com. The engagement lists Ryan Cramer Design as the provider that configured the site, and the implementation centers on ProcessWire as the primary Web Content Management application for the organization.
The implementation uses ProcessWire content modeling and templating to structure pages and manage editorial content, leveraging field-based content types, WYSIWYG editing, and asset management to support public-facing information and service pages. ProcessWire was configured with role-based permissions and administrative templates to separate editorial workflows from site presentation, and the full application name ProcessWire appears in administrative and theming layers.
Deployment was executed into the organization web hosting environment with PHP-based rendering and standard ProcessWire theming workflows, integrating templating, navigation, and media assets within the site codebase. Ryan Cramer Design delivered theme implementation and site configuration, aligning ProcessWire modules and field schemas with the site information architecture.
Governance is implemented through ProcessWire user roles and content type ownership to manage editorial approvals and publishing, with administrative control centralized in the site management layer. The narrative focuses on structural implementation details, with ProcessWire providing the Web Content Management capabilities used to power Central Arkansas Water public content and site operations.
|
Central Arkansas Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
Central Arkansas Water CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Central Arkansas Water
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Central Arkansas Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Central Arkansas Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Central Arkansas Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Central Arkansas Water Technographics
Central Arkansas Water is a Utilities organization based in United States,
with around 280 employees and annual revenues of $50.0 million.
Central Arkansas Water operates a diverse technology stack with applications such as
Cayenta ERP, Microsoft 365 and ProcessWire,
covering areas like ERP Financial, Collaboration and Web Content Management.
Central Arkansas Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cayenta, Microsoft and Ryan Cramer Design.
Central Arkansas Water recently adopted applications including
ProcessWire in 2022, Cayenta ERP in 2020 and Paymentus Payveris in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Central Arkansas Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Central Arkansas Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Central Arkansas Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.