Little Rock, 72202, AR,
United States
Central Arkansas Water Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Arkansas Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 Central Arkansas Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Arkansas Water has purchased the following applications: Cayenta ERP for ERP Financial in 2020, Microsoft 365 for Collaboration in 2015, ProcessWire for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Arkansas Water is running and its propensity to invest more and deepen its relationship with Cayenta , Paymentus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Arkansas Water revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Arkansas Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cayenta | Legacy | Cayenta ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020 Central Arkansas Water initiated a multi-year conversion to Cayenta ERP, categorized as ERP Financial. The program culminated in a cutover to Cayenta Utilities with a go-live in June 2021, and the organization entered 2021 managing an extreme winter storm that placed acute operational stress on field crews and customer support during the rollout.
The implementation focused on core ERP Financial workflows and utility billing aligned capabilities, with the deployment team configuring financial ledgers, revenue accounting workflows, and customer account management processes consistent with Cayenta ERP and Cayenta Utilities functionality. Project work included multiple rounds of data conversions and integrated testing protocols to validate billing and financial datasets and to ensure transactional integrity across accounting and customer records.
Operational coverage extended across CAW internal teams, with the Pinnacle Project team comprising integral staff members who executed conversion activities and led training. The rollout emphasized preparing customer service and field operations personnel, ensuring all CAW staff received training to help customers and to troubleshoot issues arising from the new system.
Governance was run through the internal Pinnacle Project team, which managed data conversion sequencing, integrated testing cycles, and training delivery. Explicit outcomes from the effort included consolidated data in a validated form, clarified business processes to support billing and customer interactions, and an internal support posture to address post go-live troubleshooting.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ryan Cramer Design | Legacy | ProcessWire | Web Content Management | Content Management | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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