Greensboro, 27407, NC,
United States
Central Carolina Air Conditioning Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Carolina Air Conditioning and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Central Carolina Air Conditioning employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Carolina Air Conditioning has purchased the following applications: ServMan by WorkWave for ERP Financial in 2017, BuildOps Field Service Management for Field Service Management in 2025, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Carolina Air Conditioning is running and its propensity to invest more and deepen its relationship with WorkWave , BuildOps , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Carolina Air Conditioning revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Carolina Air Conditioning intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkWave | Legacy | ServMan by WorkWave | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Central Carolina Air Conditioning implemented ServMan by WorkWave to centralize scheduling, enable route optimization and integrate payments across its Central North Carolina operations. ServMan by WorkWave was provisioned as an ERP Financial solution covering both field operations and finance, aligning service scheduling with transactional payment processing and financial reporting.
The deployment configured core ServMan capabilities for job scheduling, dispatching, route optimization and mobile work order management, and enabled offline technician workflows through ServMan Mobile. The implementation emphasized service orchestration and field automation to allow technicians to capture work and payments without continuous connectivity and to support rapid surge handling during peak demand weekends.
WorkWave Payments, RouteManager and ServMan Mobile integrations were explicitly implemented to unify payment capture, route planning and mobile field data collection. Operational coverage included Central Carolina Air Conditioning field technicians across Central North Carolina and back office finance and dispatch teams, with processes tuned to absorb large contact spikes, including one event exceeding 800 contacts in a weekend.
Governance and workflow changes included formalizing in-field payment capture procedures and consolidating reporting flows into ServMan by WorkWave to reduce reconciliation steps. Reported outcomes from the deployment included improved reporting visibility, elimination of double-expensing and faster in-field payments.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BuildOps | Legacy | BuildOps Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Central Carolina Air Conditioning deployed BuildOps Field Service Management on its website, implementing Field Service Management to manage its field service operations. The deployment supports the companys service organization in the United States and is sized to the companys approximately 100 employee structure within construction and real estate service delivery.
BuildOps Field Service Management was configured to centralize work order management, scheduling and dispatch, mobile technician workflows, asset and inventory tracking, and customer facing appointment booking. Configuration emphasized digital work order templates, technician mobile workflow configuration for onsite service execution, and scheduling rules for efficient dispatch and route planning.
The BuildOps Field Service Management instance is surfaced through the corporate website to enable online appointment booking and service status visibility, linking website booking flows to field scheduling. Governance and rollout focused on standardized digital work orders, centralized dispatch procedures, and technician mobile use policies to align field operations and support consistent service delivery.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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