Central England Co-operative Limited
Central House Hermes Road,
Lichfield, WS13 6RH,
United Kingdom
Lichfield, WS13 6RH,
United Kingdom
44 15 4341 4140
Retail
Central England Co-operative Limited Technographics
Central England Co-operative Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central England Co-operative Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8162 Central England Co-operative Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central England Co-operative Limited has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2018, Oracle MICROS for Restaurants for Point Of Sale in 2018, Tawk.to for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central England Co-operative Limited is running and its propensity to invest more and deepen its relationship with UKG , Oracle , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central England Co-operative Limited revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central England Co-operative Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central England Co-operative Limited Tech Stack and Enterprise Applications
Central England Co-operative Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018, Central England Co-operative Limited implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management solution. The deployment introduced workforce planning and operational timekeeping into a food retail business that previously had no workforce management system.
The implementation configured core Workforce Management capabilities typical for retail, including scheduling, time and attendance, absence tracking, and labour analytics to support store rostering and compliance. UKG Workforce Central was configured for manager approvals and employee self service workflows, aligning store-level scheduling with centrally defined labour rules and pay policies.
Testing, phased roll out, training, and field support were executed as explicit parts of the program, with on-site assistance for store teams and managers during initial adoption. Performance analysis of the system was conducted post roll out to evaluate operational data and to refine scheduling and timekeeping processes.
Governance centered on operational owners in retail operations and HR, supported by training programs and frontline field support to embed new workflows. The engagement emphasized practical operational readiness, ongoing monitoring, and iterative tuning of UKG Workforce Central to match retail store scheduling and attendance practices.
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Central England Co-operative Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS for Restaurants | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Central England Co-operative Limited implemented Oracle MICROS for Restaurants as its Point Of Sale solution across its food retail operations. In the same period the business implemented Kronos Workforce Management into an environment that had no previous workforce management system, with testing, roll out, training, field support and analysis of system performance documented as part of the program.
The Oracle MICROS for Restaurants deployment focused on retail point of sale capabilities typical of the category, including terminal configuration, menu and pricing management, order entry and kitchen order routing, and payment processing. The implementation was structured around store level POS terminals and centralized configuration for menu and pricing controls, with configuration and testing cycles to align store operations with POS workflows.
The Kronos Workforce Management rollout covered time and attendance, shift scheduling and basic workforce analytics, and included formal testing, phased roll out, end user training and field support in the food retail environment. Analysis of system performance was used during the early support window to refine configurations and scheduling rules, reflecting the program emphasis on operational readiness and user adoption.
Governance and operational coverage centered on store operations, store managers and HR payroll processes, with training and field support resourced to stores to ensure consistent usage. Both implementations were documented as discrete but concurrent programs focused on stabilizing retail operations and operational visibility across the Co-operative food retail estate.
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Central England Co-operative Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Central England Co-operative Limited deployed Tawk.to on its public website. The implementation leverages Tawk.to within the Chatbots and Conversational AI category to provide embedded web chat for customer engagement. Tawk.to is delivered as a client-side JavaScript chat widget that connects to a cloud-hosted conversational backend, providing real-time messaging and visitor presence awareness.
Functional capabilities implemented include live agent chat, canned responses and session transcript capture, offline messaging and basic routing to support digital customer service workflows. Operational ownership is reported with customer service and web operations teams, who configure the Tawk.to widget, manage availability schedules and maintain conversational scripts. The deployment is scoped to website-facing customer touchpoints and uses Tawk.to to instrument conversational channels without on-premises infrastructure.
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Central England Co-operative Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Central England Co-operative Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Central England Co-operative Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Central England Co-operative Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Central England Co-operative Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Central England Co-operative Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Central England Co-operative Limited
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer | CXO | Finance | |
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Head Of Procurement | Director | Procurement | |
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IT Operations Manager | Manager | IT | |
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HR Systems Development & Payroll Manager | Manager | HR | |
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Purchasing Manager | Manager | Procurement | |
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Purchasing Manager | Manager | Procurement | |
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Purchasing Manager | Manager | Procurement | |
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Head of IT | Director | IT | |
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HR Director | Director | HR | |
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HR Shared Service Manager | Manager | HR | |
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Head of IT | Director | IT | |
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HR Business Partner | Manager | HR | |
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by Central England Co-operative Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Central England Co-operative Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Central England Co-operative Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Central England Co-operative Limited Technographics
Central England Co-operative Limited is a Retail organization based in United Kingdom,
with around 8162 employees and annual revenues of $1.25 billion.
Central England Co-operative Limited operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Oracle MICROS for Restaurants and Tawk.to,
covering areas like Workforce Management, Point Of Sale and Chatbots and Conversational AI.
Central England Co-operative Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Oracle and Tawk.to.
Central England Co-operative Limited recently adopted applications including
Elastic Email API in 2023, DocuSign eSignature in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Central England Co-operative Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Central England Co-operative Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Central England Co-operative Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.