Saint Petersburg, 33710, FL,
United States
Central Marine Service Inc Technographics
Central Marine Service Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Marine Service Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Central Marine Service Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Marine Service Inc has purchased the following applications: CSI IDS Dealership Management for Dealership Management in 2012, CarChat24 for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Marine Service Inc is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , CarChat24 , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Marine Service Inc revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Marine Service Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Marine Service Inc Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI IDS Dealership Management | Dealership Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 Central Marine Service Inc implemented CSI IDS Dealership Management. The CSI IDS Dealership Management rollout established a Dealership Management platform from Constellation Software Inc and the implementation work concentrated on hiring, guiding, and training new staff to operate the system effectively.
The engagement emphasized hands on onboarding and ongoing user support, with direct assistance for problem solving within the CSI IDS Dealership Management environment. The work included annual evaluations and ongoing feedback for users, covering dealer management workflows appropriate to a 40 employee distribution company and aligning day to day sales, service, and parts operations with the application.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarChat24 | Legacy | CarChat24 | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Central Marine Service Inc deployed CarChat24 on its public website. Central Marine Service Inc implemented CarChat24, a Chatbots and Conversational AI application, to provide online customer engagement and to capture leads for its distribution business.
The deployment uses a website embedded chat widget paired with a cloud hosted management console, a common pattern for Chatbots and Conversational AI in small to mid sized distributors. Functional capabilities implemented include real time conversational chat, automated FAQ responses, lead capture forms, and message routing to internal staff via the CarChat24 dashboard. Operational coverage is focused on customer service and sales inquiries originating from the company website, with internal administrators responsible for configuring conversation flows, canned responses, and access controls in the CarChat24 admin interface.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Central Marine Service Inc implemented Microsoft 365 as its Collaboration platform. The rollout targeted the companys 40 employees and the presence of Microsoft 365 is referenced on the company website.
Microsoft 365 was configured to provide core collaboration capabilities including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint and OneDrive for document and file storage, and the Office desktop and web productivity apps. These configurations align with standard Collaboration workflows for small distributors, emphasizing mailbox hosting, real time communication, and centralized document libraries.
Administration and governance are managed through the Microsoft 365 admin center with a compact operational footprint appropriate for a 40 person organization, using role based account provisioning and common security and compliance controls. Operational coverage focuses on internal business functions such as administrative, sales and operations teams to unify email, meetings and file sharing across the company.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Central Marine Service Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Central Marine Service Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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