Waltham, 24549, MA,
United States
Central Insurance Technographics
Central Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 630 Central Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Insurance has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019, Shift Claims Fraud Detection for AML, Fraud and Compliance in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Insurance is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Insurance revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Insurance Tech Stack and Enterprise Applications
Central Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
|
2022 | 2022 |
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Central Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
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|
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Customer Experience | CRM |
|
2022 | 2022 |
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Tag Management | CRM |
|
2018 | 2018 |
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Central Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shift Technology | Legacy | Shift Claims Fraud Detection | AML, Fraud and Compliance | TRM | n/a | 2020 | 2020 |
In 2020 Central Insurance implemented Shift Claims Fraud Detection, deploying the Shift Claims Fraud Detection application as part of its AML, Fraud and Compliance tooling to identify suspicious activity in claims. The initial deployment targeted claims operations for auto and property lines in the United States, with implementation focused on detection workflows to surface suspect claims and prioritize cases for investigator review.
After multi-year success in the United States Central Insurance expanded the relationship to include Shift subrogation detection and additional Shift modules, extending coverage from claims identification into claims recovery workflows. The program influenced claims governance and operational workflow changes, including automated case scoring and routing to recovery teams and operationalizing analyst alerts, and was adopted to improve recoveries and reduce claims leakage as explicitly reported by the customer.
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Central Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Central Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2004 | 2004 |
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Central Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Vulnerability Management | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Central Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| IT Security & Compliance Director | Director | IT | ||||
| CEO | CXO | Operations | ||||
| CTO | CXO | IT |
Apps Being Evaluated by Central Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||