Bolingbrook, 60440, IL,
United States
CES Global Technographics
CES Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CES Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 CES Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CES Global has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Zoho SalesIQ for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CES Global is running and its propensity to invest more and deepen its relationship with Oracle , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CES Global revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CES Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CES Global Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, CES Global implemented Oracle NetSuite ERP as its ERP Financial application. The implementation targeted the companys core finance and accounting requirements for the United States communications firm with approximately 1000 employees.
The Oracle NetSuite ERP configuration concentrated on core financial modules including general ledger, accounts payable, accounts receivable, billing and revenue management, fixed assets, and financial reporting. Configuration work emphasized chart of accounts standardization, automated period close workflows, and role based access controls to support statutory and management reporting.
Operational coverage centralized transactional finance processes across corporate finance, accounting, revenue accounting, procurement and billing teams under Oracle NetSuite ERP. Functional workflows were aligned with order to cash and procure to pay cycles to consolidate transactional posting, reconciliation and financial close activities.
Governance was formalized through defined approval workflows, period close governance and audit trail controls within Oracle NetSuite ERP, supporting standardized financial controls and compliance processes. The rollout approach prioritized configuration driven controls, documented process flows and staged adoption across finance functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 CES Global implemented Zoho SalesIQ on their website, deploying the application as a Chatbots and Conversational AI layer for web visitor engagement. The implementation uses Zoho SalesIQ to orchestrate conversational touchpoints and lead capture workflows on the corporate site.
The Zoho SalesIQ configuration focuses on standard Chatbots and Conversational AI capabilities, including live chat widget deployment, proactive messaging, visitor tracking and segmentation, chat routing rules, and form based lead capture. The implementation includes customization of the on site chat interface and rule based session handling to align automated responses and handoff triggers with business workflows.
Operationally the deployment supports customer facing sales and support functions, with configured handoff processes from automated chatbots to human agents and defined escalation workflows for complex cases. Governance centers on operator routing rules, response templates and staffing models for web chat coverage, with administrator level controls for widget behavior and conversational script updates.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 CES Global implemented Microsoft 365 as its primary Collaboration platform. CES Global uses Microsoft 365 on their website and across internal channels to centralize team communication and document access.
The Microsoft 365 deployment follows a cloud-hosted SaaS architecture delivering collaboration, document management, email, and real-time communication capabilities consistent with the Collaboration category. Configuration emphasizes centralized document libraries, shared communication channels, and collaborative content workflows to support communications, operations, and sales business functions. Microsoft 365 is provisioned to serve CES Global's corporate user base of approximately 1000 employees.
Operational coverage extends across corporate departments in the United States, with the Microsoft 365 presence surfaced on the public website to support external contact and content delivery needs. Governance aligns with standard SaaS user provisioning and role based access controls to manage corporate collaboration and web facing content. The relationship is CES Global Microsoft 365 Collaboration for enterprise communication and team productivity.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CES Global
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CES Global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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