Goshen, 46528, IN,
United States
Champion Bus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Champion Bus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Champion Bus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Champion Bus has purchased the following applications: ApplicantStack for Applicant Tracking System in 2020, Optimum Info Warranty for Warranty Claims Management in 2011, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Champion Bus is running and its propensity to invest more and deepen its relationship with SwipeClock Workforce Management , Optimum Info , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Champion Bus revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Champion Bus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SwipeClock Workforce Management | Legacy | ApplicantStack | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimum Info | Legacy | Optimum Info Warranty | Warranty Claims Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Champion Bus implemented Optimum Info Warranty, Optimum Info's cloud-based warranty management application, to automate dealer warranty claim submission and adjudication across its North American dealer network. The deployment targeted after-sales and warranty claims management in the transportation sector, centralizing claim intake and adjudication workflows for service and warranty operations.
Optimum Info Warranty was configured to standardize claim submission from dealers, enforce business rules for eligibility and documentation, and orchestrate adjudication workflow between Champion Bus warranty staff and dealers. The implementation included claim data capture, document attachments, status tracking, and audit logging, consistent with Warranty Claims Management functional expectations.
Champion Bus partnered with Optimum Info beginning in 2011 to roll the solution across its North American dealer network, establishing centralized governance for warranty policy enforcement and defined escalation workflows for complex adjudications. Operational scope focused on after-sales warranty workflows across dealer service departments, with process standardization and centralized case management implemented as part of the rollout.
According to the vendor case study, the Optimum Info Warranty deployment significantly reduced claim processing time and improved dealer satisfaction. The partnership with Optimum has been in place since 2011.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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