Chancellors Group Holdings
13 Market Square,
Aylesbury, HP20 1TB,
United Kingdom
Aylesbury, HP20 1TB,
United Kingdom
44 12 9638-1111
Professional Services
Chancellors Group Holdings Technographics
Chancellors Group Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chancellors Group Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 490 Chancellors Group Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chancellors Group Holdings has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2018, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chancellors Group Holdings is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Adobe Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chancellors Group Holdings revenues, which have grown to $40.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chancellors Group Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chancellors Group Holdings Tech Stack and Enterprise Applications
Chancellors Group Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Chancellors Group Holdings deployed LiveChat on its public website to add real-time channel support. LiveChat is used as a Chatbots and Conversational AI application to enable immediate visitor engagement and to support customer service and lead capture workflows.
The implementation centers on the LiveChat web widget embedded across the site via client-side scripting, delivering standard Chatbots and Conversational AI capabilities such as live messaging, proactive greetings, canned responses, and chat transcripts. Configuration appears aligned with typical conversational workflows including agent routing, session handover, and transcript capture for follow-up and service continuity.
Operational ownership is concentrated at the digital and customer service functions, where LiveChat facilitates front-line interactions for property enquiries and tenant support. Governance focuses on hours-of-service staffing, message templates and transcript retention to support case handling, with the Chatbots and Conversational AI deployment scoped to the public website channel rather than internal systems.
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Chancellors Group Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Chancellors Group Holdings deployed Adobe Acrobat Sign formerly EchoSign, eSign & Adobe Sign as a Digital Signing solution on its website. The deployment is focused on web embedded signature capture to enable online execution of customer agreements and form submissions through the public site. Adobe Acrobat Sign is used to centralize electronic signature capture and to reduce reliance on manual paper completion for client facing transactions.
Configuration emphasizes reusable document templates, configurable form fields, authentication and consent capture, and comprehensive audit trail capabilities typical of Digital Signing platforms. The implementation leverages Adobe Acrobat Sign templates and field mapping to standardize agreement creation and to enforce consistent signature workflows across web served documents.
Integration work is limited to the company website where embedded signing sessions are invoked from customer facing pages, no additional backend system integrations are specified. Operational coverage targets customer facing functions including online contract acceptance and onboarding form capture, delivered to users in the United Kingdom through the public site.
Governance and process changes center on establishing electronic document lifecycle controls, signature audit logs, and standardized e signature workflows to support legal and compliance requirements. Operational ownership is aligned with web and customer services teams, with legal and compliance oversight to manage signature validity and record retention.
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Chancellors Group Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Chancellors Group Holdings implemented Hotjar on its public website as part of its Customer Experience tooling. The deployment used Hotjar's client side tracking to instrument visitor sessions across property listings and lead capture pages, establishing a behavioral analytics layer for digital experience teams.
Functional capabilities implemented include heatmaps, session recordings, on page feedback polls, and conversion funnel analysis through Hotjar to surface user navigation patterns and friction points. Operational ownership rested with marketing and digital teams, who configured sampling, page targeting, and feedback prompts, and used Hotjar data to inform UX and content decisions across the United Kingdom site.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Chancellors Group Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Chancellors Group Holdings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Chancellors Group Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Chancellors Group Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Chancellors Group Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Chancellors Group Holdings Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Chancellors Group Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Chancellors Group Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chancellors Group Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chancellors Group Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chancellors Group Holdings Technographics
Chancellors Group Holdings is a Professional Services organization based in United Kingdom,
with around 490 employees and annual revenues of $40.6 million.
Chancellors Group Holdings operates a diverse technology stack with applications such as
LiveChat, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) and Hotjar,
covering areas like Chatbots and Conversational AI, Digital Signing and Customer Experience.
Chancellors Group Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Adobe Systems and Contentsquare.
Chancellors Group Holdings recently adopted applications including
ActiveCampaign in 2022, Termly Cookie Consent Manager in 2022 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chancellors Group Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chancellors Group Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chancellors Group Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.