Camberley, GU17 9AB,
United Kingdom
Chancellors Technographics
Chancellors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chancellors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 454 Chancellors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chancellors has purchased the following applications: Payroll Outsourcing for Payroll in 2021, LiveChat for Chatbots and Conversational AI in 2018, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chancellors is running and its propensity to invest more and deepen its relationship with Payroll Outsourcing , Teamtailor , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chancellors revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chancellors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chancellors Tech Stack and Enterprise Applications
Chancellors HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Payroll Outsourcing | Legacy | Payroll Outsourcing | Payroll | HCM | n/a | 2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Chancellors AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Chancellors Group Holdings deployed LiveChat on its public website to add real-time channel support. LiveChat is used as a Chatbots and Conversational AI application to enable immediate visitor engagement and to support customer service and lead capture workflows.
The implementation centers on the LiveChat web widget embedded across the site via client-side scripting, delivering standard Chatbots and Conversational AI capabilities such as live messaging, proactive greetings, canned responses, and chat transcripts. Configuration appears aligned with typical conversational workflows including agent routing, session handover, and transcript capture for follow-up and service continuity.
Operational ownership is concentrated at the digital and customer service functions, where LiveChat facilitates front-line interactions for property enquiries and tenant support. Governance focuses on hours-of-service staffing, message templates and transcript retention to support case handling, with the Chatbots and Conversational AI deployment scoped to the public website channel rather than internal systems.
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Chancellors Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Chancellors Group Holdings deployed Adobe Acrobat Sign formerly EchoSign, eSign & Adobe Sign as a Digital Signing solution on its website. The deployment is focused on web embedded signature capture to enable online execution of customer agreements and form submissions through the public site. Adobe Acrobat Sign is used to centralize electronic signature capture and to reduce reliance on manual paper completion for client facing transactions.
Configuration emphasizes reusable document templates, configurable form fields, authentication and consent capture, and comprehensive audit trail capabilities typical of Digital Signing platforms. The implementation leverages Adobe Acrobat Sign templates and field mapping to standardize agreement creation and to enforce consistent signature workflows across web served documents.
Integration work is limited to the company website where embedded signing sessions are invoked from customer facing pages, no additional backend system integrations are specified. Operational coverage targets customer facing functions including online contract acceptance and onboarding form capture, delivered to users in the United Kingdom through the public site.
Governance and process changes center on establishing electronic document lifecycle controls, signature audit logs, and standardized e signature workflows to support legal and compliance requirements. Operational ownership is aligned with web and customer services teams, with legal and compliance oversight to manage signature validity and record retention.
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Chancellors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Chancellors ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Chancellors TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Chancellors PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Chancellors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Chancellors CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Chancellors Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Chancellors
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Chancellors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||