Change.org
709 Douglass Street,
San Francisco, 94114, CA,
United States
San Francisco, 94114, CA,
United States
1 202-253-1288
Professional Services
Change.org Technographics
Change.org Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Change.org and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Change.org employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Change.org has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Lever by Employ for Applicant Tracking System in 2013, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Change.org is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Change.org revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Change.org intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Change.org Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Change.org implemented Oracle NetSuite ERP as its ERP Financial platform to centralize the organization’s financial management and transactional accounting. The deployment focused on provisioning a cloud-native, SaaS-based ERP Financial backbone to support the non-profit advocacy platform and its corporate finance operations in the United States.
The implementation configured core financial modules consistent with an ERP Financial deployment, including a unified general ledger, accounts payable, accounts receivable, billing and revenue management, and fixed asset tracking. Configuration work emphasized chart of accounts design, period close sequencing, automated journal processing, and financial reporting templates to standardize month-end and audit-ready records.
Operational coverage centered on finance, accounting, and billing functions across Change.org’s corporate operations, aligning transactional processing and financial consolidation within Oracle NetSuite ERP. Role-based access controls and segregation of duties were established to enforce internal control frameworks and to support compliance and auditability within the finance organization.
Governance for the Oracle NetSuite ERP environment was structured around centralized financial processes, controlled release management for configuration changes, and defined ownership for ledger administration and close workflows. The implementation prioritized standard operating procedures for treasury, invoice-to-cash, and procure-to-pay cycles to create repeatable, auditable finance operations on the Oracle NetSuite ERP platform.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Change.org deployed Lever by Employ as its Applicant Tracking System. Lever by Employ is embedded on the Change.org careers site and serves as the primary Applicant Tracking System for capturing candidate applications through the public job listings at jobs.lever.co/change, centralizing application intake on the company website.
The implementation leverages standard Applicant Tracking System capabilities, including publishing job requisitions, collecting candidate profiles and resumes, progressing applicants through configurable interview pipelines, and managing offer workflows. Configuration work focused on pipeline stage design, candidate status taxonomy, and form fields to align with Change.org recruiting processes, while candidate-facing pages were hosted through the Lever by Employ application on the careers domain.
Operational ownership rests with recruiting and talent acquisition functions, with hiring managers and interview panels using the Lever by Employ interface to review candidates and update pipeline stages. Governance around the Applicant Tracking System is enforced through role-based permissions, standardized interview and feedback workflows, and centralized administration of job postings and candidate data within Lever by Employ.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2007 | 2007 |
In 2007, Change.org deployed Zoom Chat (ex Solvvy) from Zoom Video Communications as a Chatbots and Conversational AI application on its public website. The implementation focuses on embedding conversational self-service to handle user inquiries and to guide petition creators through standard workflows.
Zoom Chat (ex Solvvy) is configured to deliver knowledge-base driven Q&A, intent classification, scripted conversational flows, and escalation to human agents when conversations exceed automated scope. Functional capability coverage emphasizes conversational routing, FAQ automation, session context preservation, and conversation analytics to inform iterative updates to response templates and intent models.
Integration is implemented directly in the Change.org website front-end, where Zoom Chat (ex Solvvy) services support customer support and community engagement functions. Governance and operational ownership are aligned with support and community teams, centered on content governance, ongoing training of the bot knowledge base, and iterative refinement of conversational flows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation, Sales Engagement | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Change.org
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Change.org Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Change.org IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Change.org digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Change.org Technographics
Change.org is a Professional Services organization based in United States,
with around 170 employees and annual revenues of $20.0 million.
Change.org operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and Zoom Chat (ex Solvvy),
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Change.org has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Zoom Video Communications.
Change.org recently adopted applications including
StackHawk in 2024, Greenhouse ATS in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Change.org’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Change.org’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Change.org technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.