AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Charles And Keith
Location
Tower 1, 3Rd Floor, Raiaskaran Tech Park, M.V. Road, Andheri-Kurla Road, Andheri,
Mumbai, 400072,
India
Website
https://www.charleskeith.in/
Phone
91 800 833 5350
Artw industry
Retail
Employee
Revenue

Charles And Keith Technographics

Charles And Keith Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Charles And Keith and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Charles And Keith employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Charles And Keith has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2023, Salesforce Commerce Cloud for eCommerce in 2023, Kapture One Suite for CRM in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Charles And Keith is running and its propensity to invest more and deepen its relationship with Salesforce , Kapture , OneSignal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Charles And Keith revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charles And Keith intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Charles And Keith Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Commerce Cloud eCommerce eCommerce n/a 2023 2023
Personalization and Product Recommendations eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kapture Legacy Kapture One Suite CRM CRM n/a 2023 2023
In 2023, Charles And Keith implemented Kapture One Suite on its retail website as a web facing CRM. The Kapture One Suite deployment is used to capture website customer interactions and manage customer records within the CRM category. Configuration concentrates on web channel capture and case management, with implementations aligned to contact record creation, web form and chat based inquiry capture, and automated ticket routing, capabilities typical of CRM software. The deployment is consistent with cloud hosted SaaS CRM architectures that centralize customer interaction data for e commerce support. Operational scope centers on customer service and e commerce support teams in India, consolidating website inquiries into the Kapture One Suite CRM to standardize intake and routing workflows. Governance emphasis is on channel specific process configuration and CRM workflow orchestration to support online retail customer engagement.
Customer Engagement CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2023 2023
Sales Automation, CRM, Sales Engagement CRM 2023 2023
Tag Management CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Charles And Keith
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Charles And Keith Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Charles And Keith Technographics

Charles And Keith is a Retail organization based in India, with around 100 employees and annual revenues of $10.0 million.

Charles And Keith operates a diverse technology stack with applications such as Salesforce Chat (formerly Salesforce Live Agent), Salesforce Commerce Cloud and Kapture One Suite, covering areas like Chatbots and Conversational AI, eCommerce and CRM.

Charles And Keith has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce and Kapture.

Charles And Keith recently adopted applications including Salesforce Chat (formerly Salesforce Live Agent) in 2023, Salesforce Commerce Cloud in 2023 and Salesforce Commerce Cloud Einstein in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Charles And Keith’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Charles And Keith’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Charles And Keith technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.