AI Buyer Insights:

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

Charles and Colvard
Location
170 Southport Drive,
Morrisville, 27560, NC,
United States
Website
https://www.charlesandcolvard.com/
Phone
1 301-755-2050
Artw industry
Retail
Employee
Revenue

Charles and Colvard Technographics

Charles and Colvard Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Charles and Colvard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51 Charles and Colvard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Charles and Colvard has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2016, Ceros Studio for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Charles and Colvard is running and its propensity to invest more and deepen its relationship with Microsoft , Affirm , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Charles and Colvard revenues, which have grown to $39.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charles and Colvard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Charles and Colvard Tech Stack and Enterprise Applications

Charles and Colvard ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics NAV ERP Financial ERP n/a 2018 2018
In 2018, Charles and Colvard implemented Microsoft Dynamics NAV to centralize core accounting and reporting capabilities. The rollout targeted the ERP Financial category and was scoped to support corporate accounting, month-end and fiscal year-end close, and the consistent recording of financial transactions across the business. Microsoft Dynamics NAV was configured to deliver standard ERP Financial functionality including general ledger controls, accounts payable and receivable workflows, fixed asset tracking, and close orchestration, aligned with GAAP requirements. The implementation also supported FP&A and Treasury workflows, and was used to drive sales and use tax and VAT filing processes, plus the preparation of SEC reporting documents such as Form 10-Q and Form 10-K. Operational governance placed administration and application configuration under the Corporate Controller, who maintained and identified improvements in the company’s reporting system, provided Dynamics NAV tools and processes to business users, and managed the filing process. Governance and review workflows extended to coordination with the CTHR Disclosure Committee, the CTHR Senior Executive Team, outside counsel K&L Gates, and auditor BDO as part of the documented review and filing procedures for ’34 Act filings.
Payment Processing ERP 2018 2018
Payment Processing ERP 2018 2018
Payment Processing ERP 2020 2020
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Charles and Colvard AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Charles and Colvard implemented LivePerson Conversational Cloud to add web-based customer engagement on its ecommerce site. The deployment uses LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to support customer service and online sales workflows, and it is embedded directly on the company website to serve the web channel for United States customers. Configuration work emphasized conversational workflows common to Chatbots and Conversational AI implementations, including automated messaging, rule-based conversation routing, bot-to-human escalation, and analytics-driven conversation reporting. The implementation is delivered as a cloud-hosted conversational layer embedded via a web messaging widget and front-end script, and operational governance was organized around agent routing rules, reusable response templates, and escalation workflows to align support and e-commerce teams with the new conversational engagement process.
Charles and Colvard Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ceros Legacy Ceros Studio Web Content Management Content Management n/a 2018 2018
In 2018, Charles and Colvard implemented Ceros Studio to power interactive experiences on their public website. Ceros Studio is deployed as a Web Content Management solution for authoring and publishing rich media marketing content, enabling marketing and creative teams to produce product-focused interactive assets without engineering intervention. The implementation leverages Ceros Studio visual authoring, responsive templates, asset management and publishing workflows, with editorial controls and staging used to manage approvals for live site updates. Published content is delivered as embeddable experiences into the ecommerce front end, supporting animations, image and media assets, and reusable component libraries, while governance was organized around role based authoring, version control and editorial publishing owned by the digital marketing function.
Charles and Colvard eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2018 2018
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce eCommerce 2010 2010
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2018 2018
Product Review Management eCommerce 2017 2017
Shipping Management eCommerce 2017 2017
Charles and Colvard CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2017 2017
Customer Engagement CRM 2021 2021
Customer Experience CRM 2016 2016
Customer Loyalty CRM 2019 2019
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Charles and Colvard ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2017 2017
IT Service Management ITSM 2018 2018
Charles and Colvard PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2019 2019
Charles and Colvard IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Charles and Colvard CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Charles and Colvard

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Charles and Colvard Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charles and Colvard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charles and Colvard digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Charles and Colvard Technographics
Charles and Colvard is a Retail organization based in United States, with around 51 employees and annual revenues of $39.2 million.
Charles and Colvard operates a diverse technology stack with applications such as Microsoft Dynamics NAV, LivePerson Conversational Cloud and Ceros Studio, covering areas like ERP Financial, Chatbots and Conversational AI and Web Content Management.
Charles and Colvard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, LivePerson and Ceros.
Charles and Colvard recently adopted applications including Google Pay in 2021, Visa Authorize.Net in 2021 and PayPal Braintree in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charles and Colvard’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Charles and Colvard’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charles and Colvard technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.