Charleston Area Medical Center Health System
Morris St #501,
Charleston, 25301, WV,
United States
Charleston, 25301, WV,
United States
1 304-388-5432
Healthcare
Charleston Area Medical Center Health System Technographics
Charleston Area Medical Center Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charleston Area Medical Center Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Charleston Area Medical Center Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charleston Area Medical Center Health System has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2003, Oracle Cerner RevElate for Revenue Cycle Management in 2022, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charleston Area Medical Center Health System is running and its propensity to invest more and deepen its relationship with UKG , Oracle , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charleston Area Medical Center Health System revenues, which have grown to $956.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charleston Area Medical Center Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charleston Area Medical Center Health System Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2003 | 2003 |
In 2003, Charleston Area Medical Center Health System implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management solution. The deployment targeted the health system workforce of approximately 7000 employees, consolidating time collection and scheduling processes across clinical and support functions.
The implementation configured core Workforce Management capabilities including time and attendance, workforce scheduling, absence management, rules-based accruals, and labor analytics to support shift coverage and compliance with healthcare scheduling practices. Configuration emphasized rule engines for shift differentials, overtime controls, and on-call scheduling, and workflows were aligned to departmental staffing operations to streamline roster creation and daily staffing decisions.
Operational governance established centralized timekeeping and scheduling policies with role-based administration and phased rollouts into clinical departments. Charleston Area Medical Center Health System was named a winner in Kronos annual practices awards, recognizing organizational excellence in the application of Kronos solutions.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner RevElate | Revenue Cycle Management | ERP Services and Operations | n/a | 2022 | 2024 |
In 2022 Charleston Area Medical Center Health System implemented Oracle Cerner RevElate, deploying Oracle Health RevElate Patient Accounting to standardize the integration of clinical and financial data across ambulatory clinics and four hospital facilities in the Charleston region. The work targeted Revenue Cycle Management functions to consolidate patient accounting and billing operations under a single platform.
The implementation centered on Patient Accounting capabilities within Oracle Health RevElate Patient Accounting, aligning clinical documentation with billing workflows and establishing standardized claim preparation and submission processes to support higher clean claim rates. Configuration emphasized patient-level accounting, receivables handling, and operational controls consistent with Revenue Cycle Management best practices, while preserving site-level billing variations for ambulatory and inpatient care.
Integrations focused on connecting clinical sources and financial ledgers to enable reconciliation between clinical events and charge capture across ambulatory clinics and four hospitals, supporting revenue integrity and billing transparency. Operational scope included patient accounting, billing, revenue integrity, and finance teams across the Charleston region, with governance measures put in place to standardize workflows and reporting for centralized oversight.
The deployment produced the stated outcomes of increased clean claim rates and accelerated reimbursements, improving billing transparency and overall revenue performance as reported after the RevElate go-live.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Charleston Area Medical Center Health System deployed Zoom from Zoom Video Communications in the Audio Video and Web Conferencing category. The implementation includes using Zoom on their website, positioning the Zoom application for both externally facing patient interactions and internally facing collaboration workflows. Charleston Area Medical Center Health System uses Zoom in the Audio Video and Web Conferencing category to support patient engagement and internal collaboration across clinical and administrative functions.
The deployment leverages core Audio Video and Web Conferencing capabilities typical to the category, including scheduled meetings, real time video conferencing, chat, screen sharing, and session recording. Configuration emphasis is on web embedding for site based access, browser based join flows, and role based meeting controls to align with healthcare privacy and operational needs. The Zoom application is described and provisioned as a web accessible conferencing layer integrated into public facing appointment and information pages.
Operational coverage spans patient facing appointment access through the website and routine internal communications among clinical and administrative teams. Governance focuses on conferencing policy, user access controls, and standard operating procedures for web based sessions, with training and scheduling workflows to manage clinical and administrative use cases. The narrative centers on architecture and functional scope rather than measurable outcomes.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Charleston Area Medical Center Health System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Charleston Area Medical Center Health System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charleston Area Medical Center Health System IT executives and key decision makers. This section highlights Charleston Area Medical Center Health System's latest recorded technology evaluations, including Oracle Health EHR for Electronic Health Record on 2025-04-16, Oracle Cerner Millennium for Electronic Health Record on 2025-03-28, and NextGen EHR for Electronic Health Record on 2025-03-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charleston Area Medical Center Health System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Charleston Area Medical Center Health System Technographics
Charleston Area Medical Center Health System is a Healthcare organization based in United States,
with around 7000 employees and annual revenues of $956.0 million.
Charleston Area Medical Center Health System operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Oracle Cerner RevElate and Zoom,
covering areas like Workforce Management, Revenue Cycle Management and Audio Video and Web Conferencing.
Charleston Area Medical Center Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Oracle and Zoom Video Communications.
Charleston Area Medical Center Health System recently adopted applications including
Oracle Cerner RevElate in 2022, Acquia Cloud in 2021 and The Trade Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charleston Area Medical Center Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charleston Area Medical Center Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charleston Area Medical Center Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.