Charleston Water System
103 St Philip St,
Charleston, 29403, SC,
United States
Charleston, 29403, SC,
United States
1 843-727-6800
Professional Services
Charleston Water System Technographics
Charleston Water System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charleston Water System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 440 Charleston Water System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charleston Water System has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, GoDaddy Webmail for Collaboration in 2011, Microsoft Dynamics 365 Inventory Management for Inventory Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charleston Water System is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charleston Water System revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charleston Water System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charleston Water System Tech Stack and Enterprise Applications
Charleston Water System ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 Charleston Water System implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to centralize accounting and inventory workflows. Microsoft Dynamics 365 for Finance and Operations was configured to support finance ledgers and operational inventory accounting, aligning procurement document flows with warehouse transactions.
The deployment emphasized inventory and warehouse management capabilities, including barcode scanning for issues and receipts, cycle and 100 percent count processes, material and spare parts transaction tracking, and reorder-point calculation. The Dynamics 365 accounting and inventory system was used to evaluate usage history and establish in-stock quantities and reorder-points, and to screen incoming source documents such as purchase orders, stock additions, and invoices billed not received or received not billed to expedite processing.
Operational coverage focused on warehouse, logistics operations, and inventory control functions, with regular coordination between internal user departments and external vendors and manufacturers. Controls were implemented for scrap removal, segregation, handling and transportation, and the system maintained close control over warehouse data covering materials, equipment and spare parts transactions across operational sites.
Governance and process changes included annual and periodic supply audits, structured cycle counting, and quality assurance initiatives led by inventory leadership to reduce workflow downtime. The implementation explicitly supported procurement coordination with purchasing departments and resulted in reduced workflow downtime and increased profits as part of the quality assurance improvements.
|
Charleston Water System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011 Charleston Water System deployed GoDaddy Webmail to provide hosted email services for corporate communications. The implementation places GoDaddy Webmail in the Collaboration category, delivering mailbox provisioning, webmail access, and administrative controls for staff email accounts.
The deployment centers on GoDaddy hosted mailboxes and the GoDaddy Webmail interface, with configuration work focused on domain email routing, DNS MX record configuration, SMTP and IMAP access, and mailbox lifecycle management. Typical Collaboration capabilities in use include webmail access from the corporate site, alias and distribution list management, and provider-side message filtering and quarantine controls.
Operational coverage includes enterprise email for Charleston Water System staff across the organization, with administration performed through the GoDaddy control plane and delegated account management for IT administrators. Governance activities are expressed via account provisioning workflows, password and access controls managed through the vendor console, and DNS based mail routing tied to the charlestonwater.com domain.
|
Charleston Water System SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Inventory Management | Inventory Management | SCM | n/a | 2017 | 2018 |
In 2017, Charleston Water System deployed Microsoft Dynamics 365 Inventory Management to centralize control of supplies, spare parts, and warehouse transactions across its operations. The project focused on Inventory Management for logistics operations, warehouse management, inventory control and support for procurement and maintenance functions within the utility environment.
The implementation configured barcode scanning workflows for issue tracking, receiving and order creation so technicians could scan items to associate to internal work orders and contractor jobs, and to add and receive materials into inventory. Cycle counting practices including periodic and 100% counts were enforced through the inventory modules, and inventory parameters such as in-stock quantities and reorder-points were established and maintained inside Microsoft Dynamics 365 Inventory Management accounting and inventory records. Annual and periodic supply audits were executed using those system records to validate stock accuracy.
Operational coverage included the Inventory Manager, Lead Inventory Technician, warehouse staff and purchasing departments, with regular operational coordination with outside vendors and manufacturers to maintain product availability. The system governed source document workflows for purchase orders, stock additions and invoice exceptions such as billed not received and received not billed, providing centralized control over materials, equipment and spare parts transactions across internal and external client user departments.
Governance controls were implemented for scrap removal, segregation, handling and transportation, paired with maintenance of warehouse data systems to preserve transactional integrity. Led quality assurance initiatives reduced workflow downtime and increased profits, reflecting operational improvements tied to the Dynamics 365 Inventory Management deployment.
|
Charleston Water System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2015 | 2015 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2020 | 2020 |
|
Charleston Water System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
Charleston Water System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Charleston Water System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Chief Executive Officer | CXO | Finance | |
|
Apps Being Evaluated by Charleston Water System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charleston Water System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charleston Water System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Charleston Water System Technographics
Charleston Water System is a Professional Services organization based in United States,
with around 440 employees and annual revenues of $80.0 million.
Charleston Water System operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, GoDaddy Webmail and Microsoft Dynamics 365 Inventory Management,
covering areas like ERP Financial, Collaboration and Inventory Management.
Charleston Water System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and GoDaddy.
Charleston Water System recently adopted applications including
Granicus govDelivery in 2020, Microsoft Azure Monitor in 2020 and Microsoft Azure CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charleston Water System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charleston Water System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charleston Water System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.