Charleston Wine + Food
635 Rutledge Ave #101,
Charleston, 29403, SC,
United States
Charleston, 29403, SC,
United States
1 843-727-9998
Non Profit
Charleston Wine + Food Technographics
Charleston Wine + Food Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charleston Wine + Food and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Charleston Wine + Food employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charleston Wine + Food has purchased the following applications: BILL Financial Operations Platform for AP Automation, AR Automation in 2017, Olark Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charleston Wine + Food is running and its propensity to invest more and deepen its relationship with BILL Operations , Intuit , Expensify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charleston Wine + Food revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charleston Wine + Food intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charleston Wine + Food Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BILL Operations | Legacy | BILL Financial Operations Platform | AP Automation, AR Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Charleston Wine + Food implemented BILL Financial Operations Platform. The deployment targeted AP Automation,AR Automation to streamline financial operations for the 40-person nonprofit that stages a five-day spring food festival and operates more than 130 events across the year.
The BILL Financial Operations Platform configuration emphasized invoice capture and workflow automation across payables and receivables, including coded approval routing, electronic bill payments, and customer billing workflow orchestration. These functional modules were aligned to AP Automation,AR Automation workflows for invoice intake, approval enforcement, payment scheduling, and receivables tracking, supporting high-volume invoice and billing cycles during festival season and year-round programming.
Operational ownership rested with the business manager and finance staff responsible for vendor payments and event billing, extending platform coverage across event operations. Governance introduced standardized approval workflows and regular payment schedules to handle seasonal spikes and continuous programming, and business manager Gabby Totokotsopoulos described the platform as "life changing" for the organization.
The case illustrates a small nonprofit using BILL Financial Operations Platform to centralize accounts payable and accounts receivable processes consistent with AP Automation,AR Automation category capabilities, ensuring operational continuity during peak festival activity and as the organization expanded into broader year-round events.
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Charleston Wine + Food implemented Olark Live Chat on its website. Olark Live Chat is used as a Chatbots and Conversational AI solution to provide real-time visitor messaging and live operator chat on the organization’s public site.
The deployment centers on an embedded web chat widget, with configuration focused on chat prompts, canned responses, offline messaging, and transcript capture. Functional capabilities implemented with Olark Live Chat include live operator sessions, automated response snippets, visitor monitoring for active pages, and basic routing of inquiries to on-duty staff.
Operational ownership is concentrated within small cross-functional teams responsible for marketing, events, and customer inquiries, who use the chat for front-line visitor engagement and event-related information. Governance includes scripted response management and transcript review workflows to ensure consistent handling of web inquiries, with chat configuration maintained directly in the Olark Live Chat administrative console.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Charleston Wine + Food implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for internal communications and event coordination. The deployment is visible on the organization website and serves as the central collaboration fabric for the nonprofit, supporting both public-facing and internal workflows.
Google Workspace (Formerly Google G-Suite) was configured to provide core Collaboration capabilities including Gmail for domain email, Google Calendar for event scheduling, Google Drive for file storage and sharing, and Docs Sheets and Slides for collaborative content creation. The implementation leverages the Google Admin console for user provisioning and organizational unit configuration, and includes group management and shared drive patterns typical for a 40 person nonprofit to segment access by team.
Operational coverage spans event programming teams, marketing and communications, sponsorship and development functions, and back office administration, with calendar and document collaboration explicitly used to coordinate event logistics and content. The site-level presence indicates integration of account-based email and shared links into the public website workflow, aligning digital outreach with internal collaboration practices.
Governance has been framed through administrator roles and access control rules in the Admin console, along with standard account lifecycle processes for onboarding and deprovisioning staff. Training and policy patterns reflect typical Collaboration category adoption for small organizations, emphasizing shared drives permissions, calendar delegation, and centralized account administration through Google Workspace (Formerly Google G-Suite).
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Charleston Wine + Food
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Apps Being Evaluated by Charleston Wine + Food Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charleston Wine + Food IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charleston Wine + Food digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Charleston Wine + Food Technographics
Charleston Wine + Food is a Non Profit organization based in United States,
with around 40 employees and annual revenues of $2.0 million.
Charleston Wine + Food operates a diverse technology stack with applications such as
BILL Financial Operations Platform, Olark Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like AP Automation, AR Automation, Chatbots and Conversational AI and Collaboration.
Charleston Wine + Food has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BILL Operations, Olark and Google.
Charleston Wine + Food recently adopted applications including
Amazon S3 in 2022, Cloudflare CDN in 2022 and Stripe Payments in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charleston Wine + Food’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charleston Wine + Food’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charleston Wine + Food technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.