Boston, 2111, MA,
United States
Charlestown, a Boston Housing Authority Complex Technographics
Charlestown, a Boston Housing Authority Complex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charlestown, a Boston Housing Authority Complex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1395 Charlestown, a Boston Housing Authority Complex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charlestown, a Boston Housing Authority Complex has purchased the following applications: Emphasys Property Management for Real Estate Property Management in 2013, Tableau for Analytics and BI in 2017, Kentico Xperience CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charlestown, a Boston Housing Authority Complex is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Tableau Software , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charlestown, a Boston Housing Authority Complex revenues, which have grown to $525.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charlestown, a Boston Housing Authority Complex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charlestown, a Boston Housing Authority Complex Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Emphasys Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Charlestown implemented Emphasys Property Management, deploying the Real Estate Property Management application to support property accounting and operational recordkeeping for the Boston Housing Authority complex. The deployment focused on accounting workflows, where staff collected, classified and input accounting data into a computerized ledger Elite Emphasys, aligning transaction capture with property financial controls.
Emphasys Property Management was configured to manage core property accounting capabilities consistent with Real Estate Property Management systems, including tenant ledgers, rent roll maintenance, accounts receivable and general ledger posting workflows. Configuration work included chart of accounts alignment, data classification rules and transaction posting procedures to maintain ledger integrity and consistent audit trails.
Operational coverage centered on property accounting and onsite property management functions within the Charlestown complex, with governance instituted around centralized accounting processes and standardized data entry procedures. The rollout emphasized procedural training for accounting staff and property administrators, and documentation of posting rules and reconciliation workflows to sustain operational consistency.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Charlestown, a Boston Housing Authority Complex, implemented Tableau to centralize employee and HR analytics. The Tableau deployment addressed Analytics and BI needs for HR, business partners, managers, and senior executives, focusing on workforce productivity and turnover analysis.
The implementation used Tableau to produce trend reports required by HR and business partners and to surface interactive dashboards for executive reporting. Core functional capabilities implemented included descriptive reporting, time series trend visualization, and operational dashboards that presented employee headcount, attrition trends, and productivity signals.
Tableau was used alongside Python based statistical work, with Machine Learning models developed in Python to identify factors associated with employee turnover, and model outputs surfaced through Tableau visualizations for manager and HR consumption. Operational coverage explicitly included HR teams, business partners, and senior executive audiences within the Boston Housing Authority complex.
Governance and workflow changes included structured presentation of findings and recommendations to senior executives, enabling managers to take corrective steps based on model insights. The implementation narrative centers on Tableau as the Analytics and BI application for employee data analysis, visualization, and decision support at Charlestown.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Charlestown deployed Kentico Xperience CMS on its public website to manage web publishing and informational content for the Boston Housing Authority complex. Kentico Xperience CMS serves as the organizations Web Content Management platform, centralizing content authoring, page composition, and media asset management for the site. The deployment is focused on public-facing content including tenant information, news, and community notices, aligning web editorial needs with municipal communications.
The implementation leverages core Web Content Management capabilities in Kentico Xperience CMS such as WYSIWYG authoring, page templates and layout management, media library and form handling, and editorial workflow controls for role-based publishing. Configuration emphasizes modular content types and reusable components to streamline page updates, together with content scheduling and SEO metadata management to support ongoing site operations. Governance is enforced through editorial roles, approval workflows, and template standardization to maintain consistency and control over published content.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Charlestown, a Boston Housing Authority Complex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Charlestown, a Boston Housing Authority Complex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||