Charter Homes & Neighborhoods Construction
322 N Arch St,
Lancaster, 17603, PA,
United States
Lancaster, 17603, PA,
United States
1 717-560-1400
Construction and Real Estate
Charter Homes & Neighborhoods Construction Technographics
Charter Homes & Neighborhoods Construction Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Charter Homes & Neighborhoods Construction and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Charter Homes & Neighborhoods Construction employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charter Homes & Neighborhoods Construction has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2019, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charter Homes & Neighborhoods Construction is running and its propensity to invest more and deepen its relationship with TeamSupport , LiveChat, Inc. , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charter Homes & Neighborhoods Construction revenues, which have grown to $88.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charter Homes & Neighborhoods Construction intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Charter Homes & Neighborhoods Construction Tech Stack and Enterprise Applications
Charter Homes & Neighborhoods Construction AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Charter Homes & Neighborhoods Construction deployed TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is implemented as a website-embedded chat widget and is categorized under Chatbots and Conversational AI, supporting customer engagement and lead capture for prospective homebuyers visiting charterhomes.com. Charter Homes & Neighborhoods Construction TeamSupport SnapEngage Chatbots and Conversational AI customer engagement is reflected through on-site conversational flows that surface contact capture and preliminary qualification.
The implementation emphasizes conversational modules common to the category, including proactive messaging, scripted canned responses, session transcript capture, and basic routing of inquiries to sales or customer service staff. Configuration appears focused on web channel interactions, with the chat widget collecting visitor context and preserving conversation history for follow up by internal teams.
Operational ownership is aligned to customer facing functions, with digital marketing and customer service using the chat for inbound lead handling and inquiry triage. Governance is maintained through chat usage policies and workflow rules that direct conversational handoffs to appropriate internal teams, and transcripts are retained to support follow up and continuity across sales and service interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Charter Homes & Neighborhoods Construction Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019 Charter Homes & Neighborhoods Construction implemented Exclaimer Cloud Signatures for Office 365 to centrally manage email signature governance and brand consistency across its corporate communications. Exclaimer Cloud Signatures for Office 365 is deployed as a cloud SaaS solution within the company Office 365 environment and is categorized as Digital Signing. The implementation focused on consolidating signature templates, standardized marketing banners, legal disclaimers, and consistent brand assets into centrally managed signature profiles.
Deployment was executed through the Exclaimer cloud console and integrated with the company Office 365 user directory to enable attribute-driven personalization of signatures. Operational coverage included company-wide email signature orchestration across departments, with marketing retaining template control and IT responsible for configuration and policy enforcement, establishing a centralized change and approval workflow. The architecture relies on cloud-based signature rendering within the Office 365 tenant and extends managed signature content to assets referenced on the company website.
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Web Content Management | Content Management |
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2015 | 2015 |
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Charter Homes & Neighborhoods Construction CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, Charter Homes & Neighborhoods Construction implemented CallRail Call Tracking, using the Call Tracking and Recording application on their website. The deployment focused on site-level call attribution and inbound lead capture, instrumenting web pages with CallRail Call Tracking to assign dynamic tracking numbers, record calls, and capture source attribution data.
Functional capabilities implemented include dynamic tracking numbers, call recording, and session-level source attribution, aligning CallRail Call Tracking with sales and marketing lead workflows. Operational coverage centers on online lead generation channels and internal sales intake, with call data routed to marketing and sales teams for follow up and qualification, and governance configured through call handling rules, tagging conventions for campaign attribution, and role-based access to recordings and call logs to support routine lead management.
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Charter Homes & Neighborhoods Construction IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Charter Homes & Neighborhoods Construction CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Charter Homes & Neighborhoods Construction
| First Name | Last Name | Title | Function | Department | Phone | |
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Project Manager | Manager | Finance | |
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Project Manager | Manager | Finance | |
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Vice President, Homebuilding Operations | VP | Operations | |
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President | CXO | Finance | |
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Apps Being Evaluated by Charter Homes & Neighborhoods Construction Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charter Homes & Neighborhoods Construction IT executives and key decision makers. This section highlights Charter Homes & Neighborhoods Construction's latest recorded technology evaluations, including Deltek ComputerEase for Construction ERP on 2026-04-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charter Homes & Neighborhoods Construction digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-07 | Charter Homes & Neighborhoods Construction | Evaluated | Deltek | Deltek ComputerEase | Construction ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Charter Homes & Neighborhoods Construction Technographics
Charter Homes & Neighborhoods Construction is a Construction and Real Estate organization based in United States,
with around 110 employees and annual revenues of $88.0 million.
Charter Homes & Neighborhoods Construction operates a diverse technology stack with applications such as
TeamSupport SnapEngage, Exclaimer Cloud Signatures for Office 365 and CallRail Call Tracking,
covering areas like Chatbots and Conversational AI, Digital Signing and Call Tracking and Recording.
Charter Homes & Neighborhoods Construction has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TeamSupport, Exclaimer and CallRail.
Charter Homes & Neighborhoods Construction recently adopted applications including
Criteo Commerce Media Platform in 2023, LiveChat in 2021 and CallRail Call Tracking in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Charter Homes & Neighborhoods Construction’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Charter Homes & Neighborhoods Construction’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Charter Homes & Neighborhoods Construction technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.