AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

ChartLogic Tech Stack and Enterprise Applications

ChartLogic AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017 ChartLogic implemented Drift AI Chatbot on their website. The Drift AI Chatbot is deployed as a Chatbots and Conversational AI solution to provide on-site conversational engagement and automated visitor interaction directly through ChartLogic’s public web properties. Deployment is delivered via an embedded Drift web chat widget configured for conversational workflows. Functional capabilities implemented align with Chatbots and Conversational AI patterns, including automated greeting and contextual FAQ responses, intent-based qualification scripts to capture contact information, and escalation triggers to route conversations to live agents when required. Operational ownership is concentrated on web-facing engagement, with configuration and conversation management performed in Drift’s administrative console. Governance focuses on managing bot conversation content, updating scripted responses, and defining escalation workflows for follow-up, establishing a repeatable process for maintaining on-site conversational experiences.
ChartLogic Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, ChartLogic implemented Microsoft 365 as its Collaboration platform. The deployment uses a cloud hosted Microsoft 365 subscription provisioned for the company's approximately 70 employees in the United States, aligning collaboration and productivity tooling under a single tenant. Microsoft 365 is visible on ChartLogic's corporate website, indicating organization wide adoption for core communication and content workflows. The implementation centers on standard Microsoft 365 capabilities, including Exchange Online for corporate email, SharePoint Online for team sites and document management, OneDrive for personal file sync, Microsoft Teams for chat and meetings, and the Office productivity suite for document authoring. Configuration work emphasized identity and access management, mailbox provisioning, and SharePoint site structure to support product, sales, support, and administrative functions. These functional modules enable Collaboration category workflows such as asynchronous document collaboration, real time communication, and centralized content storage. Operational governance was organized around centralized tenant administration, role based access controls, and user lifecycle processes to manage employee onboarding and offboarding. The rollout focused on internal departments across the company and the visible Microsoft 365 artifacts on the public website suggest consolidation of corporate communications and contact channels onto the platform. Management practices include site taxonomy and permission governance to contain sensitive healthcare related content within controlled SharePoint libraries.
ChartLogic Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2022 2022
In 2022, ChartLogic implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for healthcare documents. The deployment exposes DocuSign eSignature through embedded web signing flows, enabling patients and providers to complete signature transactions directly on the site. Configuration centers on standard Digital Signing modules, including envelope and template management, embedded signing sessions, audit trail and authentication controls provided by DocuSign eSignature. Implementation work focused on provisioning reusable templates for consent and clinical forms, establishing role based administration for signature privileges, and ensuring signed document retention accessible via the website. Operational governance emphasizes signature authentication, audit logging and template lifecycle management to align with healthcare compliance requirements. Responsibility for ongoing configuration and workflow ownership sits with system administrators and clinical workflow owners, with onboarding and process changes concentrated on template standards, user roles and the website signing experience.
ChartLogic eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
ChartLogic CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2016 2017
Call Tracking and Recording CRM 2019 2019
CRM CRM 2009 2009
Marketing Analytics, Lead Generation CRM 2019 2019
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2015 2015
Tag Management CRM 2020 2020
ChartLogic PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
ChartLogic IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
ChartLogic CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at ChartLogic

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Vice President Marketing and Business Development VP Marketing
CFO CXO Finance

Apps Being Evaluated by ChartLogic Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ChartLogic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ChartLogic digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ChartLogic Technographics
ChartLogic is a Healthcare organization based in United States, with around 70 employees and annual revenues of $8.0 million.
ChartLogic operates a diverse technology stack with applications such as Drift AI Chatbot, Microsoft 365 and DocuSign eSignature, covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
ChartLogic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Microsoft and DocuSign.
ChartLogic recently adopted applications including DocuSign eSignature in 2022, Google Cloud Platform (GCP) in 2021 and Adobe Launch in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ChartLogic’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ChartLogic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ChartLogic technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.