Greifswald, 17489,
Germany
Cheplapharm Technographics
Cheplapharm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cheplapharm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Cheplapharm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cheplapharm has purchased the following applications: Microsoft 365 for Collaboration in 2016, Mynewsdesk for PR and Media Communication in 2020, Atlassian Jira Service Desk for IT Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cheplapharm is running and its propensity to invest more and deepen its relationship with Microsoft , Mynewsdesk , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cheplapharm revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheplapharm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cheplapharm Tech Stack and Enterprise Applications
Cheplapharm Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Cheplapharm implemented Microsoft 365 as its Collaboration platform. The deployment is surfaced on the corporate website and was provisioned for the company’s corporate employee base in Germany, supporting approximately 1000 users.
The Microsoft 365 implementation centers on Collaboration capabilities, including Exchange Online email, Teams for synchronous communication, SharePoint and OneDrive for document collaboration and content management, and identity and access controls for tenant administration. Configuration activity encompassed mailbox and site provisioning, document libraries and coauthoring workflows, channel and team structures, and administrative role assignments consistent with a collaboration-focused tenancy.
Operational governance was structured to address life sciences information governance requirements, emphasizing retention policies, administrative role separation, and tenant-level compliance settings, while rollout focused on phased user provisioning and training across corporate functions. Microsoft 365 is the primary Collaboration application at Cheplapharm, linking corporate communication and document workflows between the public website presence and the internal user population.
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Cheplapharm CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mynewsdesk | Legacy | Mynewsdesk | PR and Media Communication | CRM | n/a | 2020 | 2020 |
In 2020, Cheplapharm deployed Mynewsdesk as its PR and Media Communication platform on its corporate website. The Mynewsdesk implementation centralizes external press content and hosts a branded newsroom experience embedded in Cheplapharm's site.
Configuration focused on newsroom publishing, press release management, multimedia asset hosting, and distribution workflows common to PR and Media Communication platforms. Mynewsdesk was configured to manage editorial scheduling, content categorization, and searchable archives, enabling marketing and corporate communications to publish and update releases directly on the website. The implementation uses Mynewsdesk newsroom embedding and syndication capabilities as the primary channel for public statements and media relations.
Operational ownership resides with corporate communications and marketing for content creation and approval, while web operations maintain the site embed and access controls. Governance includes centralized editorial workflows, role based publishing permissions, and content lifecycle management to align press activity with regulatory considerations in the life sciences sector. The Mynewsdesk deployment functions as Cheplapharm's Mynewsdesk PR and Media Communication layer for external communications on the website.
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Cheplapharm ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2023 | 2023 |
In 2023, Cheplapharm deployed Atlassian Jira Service Desk as its IT Service Management solution. The implementation surfaces Atlassian Jira Service Desk on the corporate website to provide a public facing service portal for incident and request intake and to centralize ticket submission for internal and external users.
Configuration centered on IT Service Management capabilities including a service catalog, incident management workflows, request fulfillment, knowledge base articles, SLA definitions and automation of routing and approvals. Atlassian Jira Service Desk was configured with role based permissions and agent queues, and request types were standardized to align with corporate support processes.
Operational coverage emphasizes corporate IT and shared support functions within Cheplapharm, with the web based portal and standard intake channels used to funnel incidents and service requests into the centralized service desk. Governance focused on catalog maintenance, request lifecycle governance and SLA monitoring to establish consistent handling across business functions.
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Cheplapharm TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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Cheplapharm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Cheplapharm
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cheplapharm Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-12 | Cheplapharm | Evaluated | Visa | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce |